Well I told you in my last review I would be visiting the The Westin Lagunamar again in May and I have just returned back from heaven. We went there May 4 thru May 11th. This time the new addition was completed and what a masterful property. It truly is breath taking. Although, since each room has a kitchen and...
More
Reviewed February 15, 2012
Dear Guest Thank you so much for all of that wonderful feedback. We listen to every piece of feedback our guests provide us. Our highest mission is to provide the exact service and facilities that our guests want, deserve, and expect. We also, would like to inform you that we will share your comments with the team and followed up...
More
Beautiful, clean, well appointed with gorgeous views from our villa balcony. The staff was pleasant and helpful always. Exceptional concierge service. computer hookup in our room worked perfectly. Close to attractions, shopping and transportation. We would go back in a heatbeat. Washer dryer in villa makes traveling light easy. Would have liked coffee for the coffee maker every day, but...
More
Dear Guest, Thank you for taking your valuable time to post this review! We pride ourselves on creating personable and memorable experience for our guests.
We thank you for your loyalty....it means a lot to us and makes us strive even harder to achieve our goals as a company.
We await your next visit !!!
More
Just got back from Cancun.We were there May 5 thru May 12th. This is our second time at this resort. We had great weather everyday. We were in the bldg. #9 on the 6th floor. We had a great view of the ocean and part of the pool area in the new section of the hotel. We could hear the...
More
Reviewed May 15, 2010
Gracias! Thank you for your comments!!, We are very happy you had a great vacation with us at Westin Lagunamar. Thank you for being such a loyal guest. We hope to see you soon at this your home away from home.
More
Our family has been at the Lagunamar four times now. The staff works really hard to make it a great experience. Our concierge has been very helpful with arranging transportation and day trips to various fun attractions like Xcaret and Xplor. The villas are luxurious. After we arrive we make a trip to Walmart to stock up and then it's...
More
Dear Guest Thank you so much for all of that wonderful feedback. We listen to every piece of feedback our guests provide us. Our highest mission is to provide the exact service and facilities that our guests want, deserve, and expect. We also, would like to inform you that we will share your comments with the team and followed up...
More
My boyfriend and I recently took a trip to Cancun and stayed at this Westin Resort. The location of the hotel was decent, we were a little further away from the bar/restaurant zone, but there was a mall across the street from the hotel (which also had some places to eat). Overall, this hotel exceeded our expectations and then some!...
More
Dear Guest,
Thank you for the positive review of our resort. We are very happy to know you
enjoyed your time at the Westin Lagunamar and we hope to see you again very soon for your next stay in Cancun!
Sincerely,
More
Me, My husband and our almost 2 year old son stayed at here May 6th -May 13th. We arrived at the resort at noon and I was expecting to wait for our room, but when we arrived the front desk informed us that our room was ready. We had an option to be in Building 11 on the 5th floor...
More
Dear Guest, Thank you for taking your valuable time to post this review! We pride ourselves on creating personable and memorable experience for our guests. We thank you for your loyalty....it means a lot to us and makes us strive even harder to achieve our goals as a company.
We await your next visit !!!
More
My wife and i decided to trade one week of our Orlando Westgate resort for a week at the Westin Lagunamar Ocean Resort from 5 through 12 May 2012. Our Interval International service desk coordinated our exchanged and arranged our accommodations. We asked for a higher floor away from any construction or loud areas. Our Westin Lagunamar Ocean Resort's concierge,...
More
Thank you for your wonderful comments about Westin Lagunamar.
It is our highest mission to provide each of our valuable guests with their very own personal and memorable experience. We are delighted you enjoyed the magic of our property and the surrounding area. We look forward to your next visit! Regards
More
I always stay at a Westin or Wyndam for the comfortable beds when possible. They offered a complimentary photo session and photo, with several others available for purchase. This was a very nice service. How often do you get a couple or family photo taken? We chose to purchase 5 because they were such nice photos. Activities were offered, such...
More
DearGuest, Thank you for your kind review of our resort. We greatly appreciate your comments about our Team and will be sure to recognize them. We hope you have found a new "home away from home" and we look forward to welcoming you back again very soon!!
More
Always enjoy staying at this property. Staff is friendly and make you feel welcome and at "home". They are also very attentive to address concerns. We discovered our microwave was not working. Notified front desk of this and a couple of burnt out lights, all were addressed by the time we returned from the mall. The property and grounds are...
More
Reviewed October 2, 2011
Dear Guest ,
It makes us so happy to receive these kind of comments, thank you for choosing Westin Lagunamar as your Caribbean Getaway. We would love to host you again in a near future.
Regards
More
I was there with couple friends on the beginning of May 2012 and we totally loved it. Hotel looks very new, located just across plaza la Isla. My bedroom was a studio villa, very good size, the bathroom was very spacious and clean with Jacuzzi. The hotel staff was very friendly and I did enjoyed the pool that is quite...
More
If you own or manage The Westin Lagunamar Ocean Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
1,590 Reviews
1,137 Reviews
660 Reviews
