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The Westin Lagunamar Ocean Resort Villas & Spa

4.0 of 5 Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
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The Westin Lagunamar Ocean Resort Villas & Spa
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The Westin Lagunamar Ocean Resort Villas & Spa
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2,775 reviews from our community

Traveler rating
    1,759
    711
    183
    79
    43
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1,160
1,084
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (923)
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Old Bridge, NJ
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Loved the resort! Spacious amenities, beautiful décor, and very comfy beds. Several restaurants on the property serving excellent food for breakfast, lunch & dinner. Market providing staples for meals/snacks. Two gyms for working out. Fabulous Spa!! Treat you like Royalty!! Very pleasant employees, service desk always willing to help give suggestions, directions & service. Immaculate & well kept property. Great... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

it has been a wonderful trip!! the staff at the pool bar of the infinity pool, Jorge and his boys, made life wonderful!! made every drink special and really was over the top!! we have family that will be coming in a couple months, and have already recommended everyone there. a bit frustrating when a meal was forgotten at the... More

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Nashville, TN
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was the second time visiting this resort and it was just as nice as the first time. Everyone at the hotel was very pleasant to deal with and the service was excellent. The Pool Concierge staff were extremely friendly and professional. Lomoli (please excuse the spelling) in particular was very attentive to all of the guests needs. The rooms... More

Was this review helpful? Yes 1
Wytheville
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I love the Westin Lagunamar!! It' the 4th time I've been there. This is not an all-inclusive resort, but it doesn't matter!! The service is superb!!! Everyone knocks themselves out to be of service to you and it's a great location with a mall right across the street and lots of restaurants close by. I just got back and will... More

Was this review helpful? Yes 1
Wayzata, Minnesota
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Just stayed at Lagunamar from October 24-28. I was offered a special rate from Starwood Preferred guest to visit which I jumped on, knowing that Starwood was interested in having me purchase a timeshare. I was thrilled that when I called the Starwood rep said that I did not need to go on a tour as part of the package... More

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Olympia, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We purchased at Westin Lagunamar in 2009. Our recent two-week stay at the resort reminded us why we've never questioned our purchase. The resort was excellent in every way. Beautiful and wonderfully maintained, clean, excellent location, top rate rooms - the Lagunamar has it all. What pleased us most were the super attentive and helpful staff - from Eduardo the... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would highly recommend this resort. The beach is beautiful, the rooms are great, the people are very friendly. It's a great place to relax and enjoy all the wonderful amenities. The locals are friendly as well and there is lots to do in the area.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came to the cancun area for a wedding and used our SPG points to book this particular resort for 4 days with the 5 night free. Very impressed with the pool and rooms. The location couldn't be better, right in the middle of everything and right across the street from La Isla shopping mall. The staff is extremely friendly, We... More

Was this review helpful? Yes 1
Dedham, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

our visit was oct-18-25. This property was above what I expected. The bldg we were in was 12 which was located near main lobby perfect location with the isle mall across street. Clean and manicured grounds. Our conceige Maggie was spot on with her restaurant suggestions and no pressure on time share. The Duna sports bar was so convenient to... More

Was this review helpful? Yes 1
Mansfield, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Finishing our vacation week at the Westin Lagunamar Resort. This location is our home resort with Westin properties and this is our first time back after originally purchasing 6 years ago. This is still a very beautiful resort and we enjoyed our time here. All of the areas, public and private, are very clean. The staff is very friendly and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(55)
  • Infinity pool(42)
  • Happy Hour(33)
  • Isla mall(28)
  • Hotel zone(21)
  • Time share(18)
  • Breakfast buffet(13)
  • Friendly and helpful(9)
  • Washer dryer(9)
  • Great location(8)

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin

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