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All 175 Cancun hotels

The Westin Lagunamar Ocean Resort Villas & Spa

4.0 of 5 Hotel   |   Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
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89%
Ranked #16 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 days ago
Nancy L Montreal, Canada
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2,389 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (771)
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Montreal, Canada
Top Contributor
99 reviews 99 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second time at this hotel in two years. This is a Starwood timeshare property. The premises are really nice. I believe 90% of the rooms have a great ocean view. This time we were in building 2 ..5th floor and close to the beach. Great corner premium villa suite. This time around we found the room was... More

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Ventnor City, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is just beautiful as you can see from my photo. Great service, close to shopping and restaurants, and the pools and beach areas were not crowded - even during Spring Break Week. My wife swam laps in one of the large pools every day, with no trouble. We traded our Hyatt timeshare points through Interval for 2 studios... More

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WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. Thank you for choosing our resort for your vacation. We hope to welcome you many more times in the future. Warm regards from sunny Cancun The Westin Lagunamar Team More

Dallas, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first trip to Cancun so I can't speak to how it compares to other hotels but I had an amazing stay. Starwood lured me down there with a really good 4 night offer that I received in the mail that said they just wanted to "introduce" me to their property. I went down there half expecting that... More

Was this review helpful? Yes 1
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We would like to thank you for your Fantastic review, always make us glad to hear the feedback from you and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome you back near future! Saludos from paradise, The Westin Lagunamar Team More

Harrison, NJ
Senior Reviewer
6 reviews 6 reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and four month old son, as well as another family with three young children stayed at the Westin Lagunamar in February of 2014. I was very disappointed that the hotel could not accomodate our request for our rooms to be even NEAR one another. We booked in November (several months before) and called multiple times to have our... More

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WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for sharing your experience and comments, we are delighted to read the nice part of your stay and your comments about service and lack of staff are well received and being taken care. This is why we appreciate and read every review from our valuable guests. If you give us the opportunity to welcome you again,... More

Corona, California
Top Contributor
98 reviews 98 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent a week at this beautiful resort in Cancun. The facility is absolutely beautiful! Every room faces the Caribbean Sea and the view is breathtaking! The rooms are quite large, well-equipped and comfortable. The grounds are well maintained and in keeping with the Caribbean. There are several pools for swimming and lots of space for sitting by the pool... More

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WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review about your stay, we certainly care about all our guests’ comments and feedback, it is important to us to improve and give our guest what deserve and what is a Westin Lagunamar Experience, relaxing and renewed. warm regards from Cancun, The Westin Lagunamar Team More

Quebec City, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Was in Mexico for 6 days at the WESTIN, all was great, our third time at this hotel in since 2011. We will be back one day again. I miss hearing the Mariachi's which played in the restaurant. Miss the sun, snow still here......

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WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you so much for your loyalty to our resort and for taking the time to post this comment. Will be a pleasure to host you for fourth time and give you another Lagunamar Experience. Warm regards from sunny Cancun The Westin Lagunamar Team More

Portland, Oregon, United States
Top Contributor
134 reviews 134 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I wish there was a 1/2 star option. The Westin Lagunamar is a really nice resort. The pools are fantastic. The beach is pleasant. The hotel staff are extraordinary. If, as my wife stated, the resort had a decent restaurant and an on-site store that sold more than overpriced bottled water and souvenir trinkets, it would be awesome - and... More

Was this review helpful? Yes 4
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, It makes us so happy to receive these kind of comments, thank you so much for choosing Westin Lagunamar. We would love to host you again soon. We will recognize the staff and will share these comments with them. It´s a pleasure always to make our guest´s vacation an unforgettable experience. Sincerely, The Westin Lagunamar Team More

Raleigh, NC
Top Contributor
65 reviews 65 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in November 2012 and I wrote a lengthy review then you might want to check out, this is just an update. Bottom line it is still a great location and very nice facility with great staff, but it is beginning to show some wear and tear, lots of little things were broken in the room like door... More

Was this review helpful? Yes 2
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank yopur taking the time to write this comment. We appreciate all the suggestions and feedback. We hope to host you for a third time. Warm regards form Cancun The Westin Lagunamar Cancun More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in beginning of April. We are a couple in our 40s, went with another couple, so this is based on our experience and not one with children. This was our first time NOT at an AI, so I was apprehensive. 15min drive from cancun airport, nice drive. Great hotel, clean, safe modern. No bugs!! We were stayed... More

Was this review helpful? Yes 2
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We loved your nice and detailed review, thank you for taking the time to post it. That´s all our guests need to know to have a special stay with us and to enjoy the Westin Lagunamar Experience; it makes us happy serve and pamper our guests. Saludos from paradise, The Westin Lagunamar Team More

Lebanon, New Hampshire
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is the kind of place where you don't want to leave. Perfect accommodations, pleasant people. The right place on the hotel strip. Food was excellent. The downside is a lot of the large buses have to load up for trips down at the bottom of the driveway parking lot . A small price to pay for near perfection.

Was this review helpful? Yes
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. Thank you for choosing our resort for your vacation, we hope to welcome you many more times in the future. Warm regards from paradise, The Westin Lagunamar Team More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(63)
  • Infinity pool(48)
  • Happy Hour(38)
  • Isla mall(36)
  • Hotel zone(26)
  • Time share(23)
  • Breakfast buffet(14)
  • Full kitchen(10)
  • Friendly and helpful(9)
  • Great location(9)

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Cancun
#14 Family Hotel in Cancun
#15 On the Beach Hotel in Cancun
#16 Business Hotel in Cancun
#16 Spa Hotel in Cancun
#24 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
The Westin Lagunamar Ocean Hotel
Westin Lagunamar Ocean Hotel
Cancun Westin

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