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All 82 Veracruz hotels

Gran Hotel Diligencias

3.0 of 5 Hotel   |   Av. Independencia Col. Centro, 1115, Veracruz 91700, Mexico
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87%
Ranked #2 of 82 hotels in Veracruz
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Christopher M Quito, Ecuador
  • Reviews (143)
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  • Room tips (23)
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143 people have reviewed this hotel

Traveler rating
    70
    55
    8
    5
    5
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35
59
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15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Quito, Ecuador
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I loved the hotel. It was very nice, clean and because they mixed up my reservation they offered to upgrade me to a junior suite for a small fee. I was really happy with everything until the final bill came, when I saw that my wife and I had been charged for an extra breakfast that we did not eat.... More

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calistoga
1 review
4 of 5 stars Reviewed May 19, 2014

Location is perfect. We enjoyed a room overlooking the Zocalo, even with the sound of nightly music and dancing. That was part of the charm! Our first room didn't meet my expectations and the staff quickly moved us. Breakfast Buffet was included in the cost and was more than adequate in selection. Female staff at the front desk during the... More

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Moon
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2014

Well, I should say that 100% this is one of the best places to stay in Veracruz. The room was huge! Big bed, clean and comfy, spacious bathroom. Fridge, safe box, iron, writing desk, table... All you need. Small balcony. Perfect view at Zocalo area. Wi-Fi. I didn't try restaurant but right at the back of the hotel there's a... More

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South Egremont, Massachusetts
Top Contributor
82 reviews 82 reviews
40 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed April 15, 2014

We returned to this hotel after several years. When we visited last time we felt like we got real value. Beautiful place, great price, excellent service. This time we felt the place was time worn, old stained carpet, mold on bathroom tile, poor internet service and overpriced. Service in both hotel restaurants was terrible.

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Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 13, 2014

This hotel has seen everything of the lifestyle of the Portales. They did a great job refurbishing all the services and the location is in the heart of Veracruz. We have been here many times and the view of the Portales is spectacular. The rooms are big with all services and although it is not my style of interior design,... More

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San Antonio, Texas
Top Contributor
81 reviews 81 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 30, 2014

If you interest is local life this is the perfect location, it is in the zocalo, we got a room (317) with the zocalo view and it was excellent, just like others have commented it is in dire need of an update in the rooms, but then again the price is in accordance with the condition, it is not bad,... More

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California Hot Springs, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2014

Excellent location on the Zocalo. Friendly, English speaking 24-hour front desk. Large rooms. If you have the hotel get a taxi for you they have a favorite driver who does not seem to be the least expensive. We got a quote from him to drive us to La Antiqua and Cempoala and on Xalapa for 2000 pesos, whereas another very... More

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Helena, Montana
Contributor
14 reviews 14 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 15, 2014

Rooms are large and immaculate. Furniture is generic "big hotel" style. Air conditioning is integrated into ventilation and is effective. Additional bottles of water are reasonably priced. Staff are generally helpful. My only complaint--and it causes me to deduct a star--is that when I needed to leave quickly for the bus terminal the person at check out had ZERO knowledge... More

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San Juan Cosala, Mexico
Top Contributor
106 reviews 106 reviews
57 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed February 17, 2014

The lobby is grand and the breakfast is very good. Everyone on the staff was friendly and the hotel is in a great location right across from the plaza. The rooms have a dated feeling, but everything is functional, clean and comfortable. Our only problem was initially programming the safe, but once we had help there were no other problems.

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Hong Kong
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

This is probably the most famous and popular hotel in Veracruz. It is next to zocalo. We stayed there at MXN 900 per night and found it very good value for money. Seafront, souvenirs market and restaurants and some attractions are within walking distance. Receptionists and staff at business centre were very helpful. Double rooms were big. Our room for... More

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Additional Information about Gran Hotel Diligencias

Address: Av. Independencia Col. Centro, 1115, Veracruz 91700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Diligencias 3*
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Also Known As:
Gran Hotel Veracruz

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Class
Number of rooms
121

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