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All 80 Veracruz hotels

Oriente Hotel & Suites

3.0 of 5 Hotel   |   Miguel Lerdo No. 20 | Colonia Centro, Veracruz 91700, Mexico
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Oriente Hotel & Suites
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Ranked #22 of 80 Hotels in Veracruz
A recent review
3 of 5 stars Reviewed March 4, 2014
Nathan G Chicago, Illinois
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40 reviews from our community

Traveler rating
    7
    19
    9
    1
    4
See reviews for
9
4
7
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 4, 2014

After staying at some great places in Mexico, we found veracruz and this hotel a bit disappointing. It was an OK place to lay your head, but it didn't seem to excel at anything. Sheets were clean but stained. The shower dripped out a paltry stream of water. The towels were so old and over bleached that you could cut... More

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Cozumel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2014

Easy access to zocolo and many sights. Very large room with a small balcony. Wifi was good but we had the main router just outside our room, 222. Small restaraunt had excellent breakfast. Staff could not have been better.

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Chiang Mai, Thailand
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 21, 2014

A nice hotel located close to the Zocolo. I stayed in a king room in the new section of the hotel. The room was without a view, i.e. the window opened into the interior hotel "column". Some people may not care for an interior room but it does cut down on the street noise. Room appointed in a fairly basic... More

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JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear Sir, We appreciate your feedback to us. I hope you come back soon to Veracruz. Have a great day! More

Cozumel, Mexico
Top Contributor
54 reviews 54 reviews
23 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed January 13, 2014

I visit Veracruz often but my first experience with this hotel. And, for the most part, a good experience. My room was one of their king rooms in the new section. Basic furniture but all very clean and well maintained. The advertised balcony is really just a small area with enough room to step out. TV was good but I... More

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear Sir, I feel sorry for the unfortunate events that may have occurred during your stay. I appreciate the feedback and hope you come back to Veracruz someday. Have a great day More

Tampa, Florida
Top Contributor
136 reviews 136 reviews
50 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed October 31, 2013

I enjoyed the location, the friendly staff (only one English speaker), and the comfort of my room. I stayed here one week to enjoy the vibe of the centro historic area in Veracruz. The hotel allows you to walk almost everywhere and if you need a taxi they are right outside waiting. You will be in close proximity to Plaza... More

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. I hope you return to our city to see our new lobby, reception and restaurant. Kind regards from Veracruz! More

Villa Rica, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

Switched to this hotel on my second trip to Vera Cruz. Greatly enjoyed my stay. There are a few English speaking employees which was helpful for me. The only negative thing I can say is the elevator was out of order on our day of departure and carrying luggage down three flights of stairs is not fun. extremely convient to... More

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. Next time you visit us, if there is a problem with our elevator I'll make sure the employees carry all the luggage for you. Kind regards from Veracruz! More

Chihuahua
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

We reserved a junior Suite (just a nicer room than the regular ones), we got it. Good service from all the employees, really went out of their way to please us. Basic amenities, basic furniture, very clean, very cheap, great people working there, the restaurant cooks like the food your mom would prepare (very good), and the best of all,... More

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. Kind regards from Veracruz! More

monterrey
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 17, 2013

the hotel is comfortable and clean, the location is great and the staff is extremely kind. But the hotel is old and needs an urgent update, specially the furniture and the elevator. the rooms are big but over all I felt that I paid too much for what I got. Near to city center and walking distance (20 minutes) to... More

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JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Thank you for your feedback. We will work harder to provide a better service to you and all our customers. I hope you come back soon to the city of Veracruz. Kind regards! More

Arnhem, The Netherlands
Contributor
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 29, 2013

We arrived at this hotel and got the key from a room that was not rennovated yet. This room was very depressing, worn out and not that clean. As asked if there were other rooms availible that i could see and got the key for a renovated one. This one was so much better! We had a very good time... More

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JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear Customer, Thank you for your feedback. We will work harder to provide a better service to you and all our customers. I hope you come back soon to the city of Veracruz. Kind regards! Joaquín Galguera Haces Sales Manager More

Helsinki, Finland
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2013

For 24 dollars per night a nice room in the middle of town. Breakfast is included, but includes only a couple of biscuits, butter, coffee and juice. Staff are very helpful and warm. High speed wifi in all rooms for free and the megacable package on TV with dozens of channels

Was this review helpful? Yes
JOAQUINGAL, Gerente at Oriente Hotel & Suites, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. Kind regards from Veracruz! Joaquín Galguera Haces Sales Manager More

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Additional Information about Oriente Hotel & Suites

Address: Miguel Lerdo No. 20 | Colonia Centro, Veracruz 91700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oriente Hotel & Suites 3*
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