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Hotel & Suites Oriente

Miguel Lerdo No. 20 | Colonia Centro, Veracruz 91700, Mexico
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Hotel & Suites Oriente
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46 Reviews from our TripAdvisor Community

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Traveler rating
    7
    23
    11
    1
    4
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9
5
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (8)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (18)
All months
Top Contributor
89 reviews 89 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I mean it is not a luxury hotel but for a young traveler is it a good change to the regular hostels. The rooms are big and clean and the cleaning ladies are super nice. I would come again. The Internet is super fast and works 24/7.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
119 reviews 119 reviews
119 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed March 6, 2015

Unlike most reviewers, I didn’t have much of a problem with my stay at this hotel. It’s pretty well-located and I certainly never had issues with noise (even though I had a room facing the main street and the promenade) or the wifi (which was very strong). I made a reservation on booking.com at the cost of 32 USD plus... More 

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Washington DC, District of Columbia
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 4, 2014

After staying at some great places in Mexico, we found veracruz and this hotel a bit disappointing. It was an OK place to lay your head, but it didn't seem to excel at anything. Sheets were clean but stained. The shower dripped out a paltry stream of water. The towels were so old and over bleached that you could cut... More 

Was this review helpful? Yes
Joaquin G, Gerente at Hotel & Suites Oriente, responded to this review
Google Translation

Estimado Nathan, Agradecemos los comentarios y esperamos tenerla de vuelta por la ciudad de Veracruz. Que tenga un excelente día More 

Cozumel
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 19, 2014

Easy access to zocolo and many sights. Very large room with a small balcony. Wifi was good but we had the main router just outside our room, 222. Small restaraunt had excellent breakfast. Staff could not have been better.

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Joaquin G, Gerente at Hotel & Suites Oriente, responded to this review
Google Translation

Estimada Patricia, Agradecemos los comentarios y esperamos tenerla de vuelta por la ciudad de Veracruz. Que tenga un excelente día More 

Chiang Mai, Thailand
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 21, 2014

A nice hotel located close to the Zocolo. I stayed in a king room in the new section of the hotel. The room was without a view, i.e. the window opened into the interior hotel "column". Some people may not care for an interior room but it does cut down on the street noise. Room appointed in a fairly basic... More 

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JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Dear Sir, We appreciate your feedback to us. I hope you come back soon to Veracruz. Have a great day! More 

Cozumel, Mexico
Top Contributor
70 reviews 70 reviews
24 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed January 13, 2014

I visit Veracruz often but my first experience with this hotel. And, for the most part, a good experience. My room was one of their king rooms in the new section. Basic furniture but all very clean and well maintained. The advertised balcony is really just a small area with enough room to step out. TV was good but I... More 

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Dear Sir, I feel sorry for the unfortunate events that may have occurred during your stay. I appreciate the feedback and hope you come back to Veracruz someday. Have a great day More 

Tampa, Florida
Top Contributor
372 reviews 372 reviews
76 hotel reviews
260 helpful votes 260 helpful votes
4 of 5 stars Reviewed October 31, 2013

I enjoyed the location, the friendly staff (only one English speaker), and the comfort of my room. I stayed here one week to enjoy the vibe of the centro historic area in Veracruz. The hotel allows you to walk almost everywhere and if you need a taxi they are right outside waiting. You will be in close proximity to Plaza... More 

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. I hope you return to our city to see our new lobby, reception and restaurant. Kind regards from Veracruz! More 

Villa Rica, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

Switched to this hotel on my second trip to Vera Cruz. Greatly enjoyed my stay. There are a few English speaking employees which was helpful for me. The only negative thing I can say is the elevator was out of order on our day of departure and carrying luggage down three flights of stairs is not fun. extremely convient to... More 

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. Next time you visit us, if there is a problem with our elevator I'll make sure the employees carry all the luggage for you. Kind regards from Veracruz! More 

Chihuahua
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2013

We reserved a junior Suite (just a nicer room than the regular ones), we got it. Good service from all the employees, really went out of their way to please us. Basic amenities, basic furniture, very clean, very cheap, great people working there, the restaurant cooks like the food your mom would prepare (very good), and the best of all,... More 

Was this review helpful? Yes 1
JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Dear customer, Thank you for your comments. I'm glad you liked the staying at the Hotel Oriente and appreciate the feedback you are giving us. Kind regards from Veracruz! More 

monterrey
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 17, 2013

the hotel is comfortable and clean, the location is great and the staff is extremely kind. But the hotel is old and needs an urgent update, specially the furniture and the elevator. the rooms are big but over all I felt that I paid too much for what I got. Near to city center and walking distance (20 minutes) to... More 

Was this review helpful? Yes
JOAQUINGAL, Gerente at Hotel & Suites Oriente, responded to this review

Thank you for your feedback. We will work harder to provide a better service to you and all our customers. I hope you come back soon to the city of Veracruz. Kind regards! More 

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