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All 83 Veracruz hotels

Holiday Inn Veracruz - Centro Historico

3.5 of 5 Hotel   |   Calle Morelos 225 | Intre Juarez y Emparan, Veracruz 91700, Mexico
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Ranked #25 of 83 hotels in Veracruz
A recent review
4 of 5 stars Reviewed March 18, 2014
flipside1971 London, United Kingdom
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2014

This was twice as expensive as other places I stayed in in Mexico during my two and a half weeks. We had to be moved upstairs as the room down stairs smelled damp and musty but after that was done quickly and efficiently, there were no problems and it was not unlike staying in a Holiday Inn anywhere in the... More

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Manager945, Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

We really appreciate your comments, look forward to your preference.Thank You More

Brownsville, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 8, 2013

nice local if you want to be near the portales staff ok but cool not very friendly rooms ok service good just needs a little more personal touch over all 3 1/2 * i think it would be better if you scouted the area for a more friendly local its ok but i think you can do better

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

Dear sammeets, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate your feedback as this is our best resource... More

Friendswood
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 6, 2013

This is not your typical Holiday Inn. It is a very old beautiful building in the heart of the downtown tourist district. Not very expensive it is good value. There are several problems I had staying here. I've stayed here twice once for a week in September 21013 and the current visit 1st week of November 2013. On my first... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

Dear robert77546, Thank you for staying with us again and for taking the time to post your feedback. It is great to know our staff were able to assist you with your concerns while you are with us. We certainly do our utmost to make our guest's stay comfortable and pleasant, especially our loyal IHG Rewards Club Platinum Members and... More

Top Contributor
152 reviews 152 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 14, 2013

This place is not a usual Holiday Inn, it is in a row of buildings which it is the only hotel. It is very hard to see from the road and you drive right by it. If you are looking for old charm this hotel has it with all the wood it is made of. I was on the second... More

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IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

Dear DonnaKronmiller, Thank you for providing us with a very considerate review and for staying with us. It is a great pleasure to read you found our rooms commendable and enjoyed the food that was served. However, we are sorry the hotel location and level of staff service was less than satisfactory. We highly value your views and feedback, as... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 22, 2013

We choose this hotel for its location and the location is perfect for a historical district visit. We had a room on the bottom floor across from the pool, room #110. The room was small but nicely appointed with new flat screen TV, modern fixtures, and a very cold air conditioner. The main issue was the bathroom shower and sink... More

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IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

Dear Travel2MoreBeaches, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More

Kingston, Ontario
Top Contributor
250 reviews 250 reviews
83 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed July 18, 2013

This is a beautiful hotel around the corner from the Zocalo and a few blocks from the Malecon. Check-in was painfully slow with one person working while three others did little to nothing. My room facing the pool on the main floor was too small for the two queen beds so I had difficultly accessing the closet. It also wasn't... More

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IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro Historico, responded to this review

Dear Weerobbie, Thank you for taking the time to write us a review. Your satisfaction is important to us and we try hard to ensure all our guests have a rewarding experience at our hotel. We feel sorry to learn about the unpleasant experience upon check in, and as the result of your comment, we have addressed these issues with... More

Mexico City, Mexico
Top Contributor
89 reviews 89 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 12, 2013

i thought this hotel was nice. the pool was refreshing. the air conditioning was a welcome comfort in the sweltering heat. some of the annoyances of holiday inn-mexico were apparent: have to ask for internet password and a safe lock, only one internet code per room... but it was a good stay. the building itself is historic too - the... More

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Covina, California
Top Contributor
50 reviews 50 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 6, 2012

i agree with the good things that have been said about the architecture and friendly staff. the location is great and the proximity to buses is also very good. my room was really small with two beds. one king would have been better. the gym really did only have three machines and i do not use a rower or a... More

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Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2011

My wife and I spent two nights here. This is NOT your typical Holiday Inn.....and that is a good thing. This HI is quite old and historic with old world charm such as hand painted tiles and high ceilings with wooden beams. The couryard was gorgeous and the small pool in the courtyard very refreshing and inviting. Its proximity to... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Veracruz - Centro Historico

Also Known As:
Holiday Inn Veracruz
Veracruz Holiday Inn
Address: Calle Morelos 225 | Intre Juarez y Emparan, Veracruz 91700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #25 of 83 hotels in Veracruz
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Veracruz - Centro Historico 3.5*
Official Description (provided by the hotel):
HOLIDAY INN VERACRUZ-CENTRO HISTORICO, offers excelent services and facilities. Its unique location in the historical Center of Veracruz Port, 10 Km from World Trade Center. Only 3 minutes walking to the principal atraction in Down Town. Also we offer the following services and facilities:* 41 rooms, *4 Suites, * Medical Service * Restaurant 'La Estancia de Boca de Veracruz'* Business Center* Babysitter Service* * Air Conditioning* Safe-deposit box in the room * 2 conventions rooms * Free outdoor parking * TV Satellite Antenna * Laundry and dry cleaning serv. *Gym *Outdoor pool, Room Service. ... more   less 
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