We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial

Miguel Lerdo 153, Veracruz 91700, Mexico
Hotel amenities
Imperial
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #70 of 79 Hotels in Veracruz
Add Photo Write a Review

22 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1
    3
    3
    4
    11
See reviews for
6
3
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (8)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (5)
All months
Guadalajara, Mexico
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 21, 2013

We felt drowned to this hotel due to it's historical attractiveness, however I do not recommend it at all. There are other small hotel right there which I would think are better options. We got there late evening on Easter and the hotel receptionist argued our reservation was not made and we had to deal with the travel agency, Not... More 

Was this review helpful? Yes
Brownsville, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 12, 2013

not a nice place not good staf room small on 4th floor had to walk up last flight of stairs tv not working not anything nice to say would not advise anyone to go tghereonly good factor was the location even there restaurant bad service ^& food also high prices

Was this review helpful? Yes 2

Travelers are raving about these Veracruz hotels

Scottsdale, AZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 8, 2009

Hotel Imperial, in the Zocalo of Veracruz is a gem of architecture and history! I actually stood in the same balcony where Emperor Maximilian and Marie Charlotte glanced at the plaza! Unfortunately, it needs major attention by its owners/management. Because of this: rates are super-affordable. This hotel is for history buffs. Unique elevator. Location: unbeatable! There is no gym and... More 

Was this review helpful? Yes
Parabiago, Italy
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed January 1, 2009

This hotel has clearly seen better days. Ok, the location is great as you are on the zocalo, the lobby is beautiful and the art-decò lift is enchanting, you feel to be brought back in 1800! But the staff, although friendly and polite, is a little confused on reservations (took five minutes to find ours) and prices. Our room, we... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
2 of 5 stars Reviewed January 2, 2008

Firstly, my reservation from an online service was nowhere to be found at the hotel on this holiday weekend. Luckily (I guess) they had a room. Upon a quick scan of the room, I found it in dingy, but acceptable order. When I checked the bathroom, I found no seat on the commode! When I brought this to their attention,... More 

Was this review helpful? Yes
Mexico
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 1, 2006

I went to this hotel after being shown rooms in the neighbouring Hotel Colonial: they showed me a "cheaper" back room: dark, smelly and without a window - dreadful, and they wanted about $40 for that (the front rooms had light, for about 550 pesos, but prices change in line with hotel "policies"). This place also has back rooms and... More 

Was this review helpful? Yes
Coastal South Carolina, South Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 19, 2006

Stayed at the Imperial 5 nights. Hotel is old and dark. Needs major investment to restore it to grandeur. Air conditioner got progressively louder then became hot air pump only. Hot water was not available for the shower. Towels hard and sparingly available. Complained to Manager on Day 3 as I had packed for early check-out. He gave me a... More 

Was this review helpful? Yes
Vernal, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2006

We have stayed there twice, the first time we stayed there was in 1999, it was wonderful, very clean room, comfortable, clean carpet. In 2003 the place was a dive, the room stank, the carpet was filthy, and the pool was gross. It is in an excellent location, cloce to the malecon, and in los portales. There are much nicer... More 

Was this review helpful? Yes 1
Chandler, Arizona
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 29, 2004

This hotel is marginal at best. In sweltering Veracruz the room air conditioning barely functioned. Hotel is run down; everything seems being redone, but in an unprofessional manner. Shabby. Staff helpful, but not professional. Do yourself a BIG favor and go next door to the Colonial for the same price.

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed October 27, 2004

Just browsing before second trip to Mexico this year and noticed absence of a review. We stayed a few days off season in June 2004 and had a large comfortable, well equiped 2 bed room, at the then special rate of MEX 450. There is a pool and a gym. The hotel is ideally located right on the Zocalo where... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Veracruz hotels
0.0 mi away
Hotel Colonial
Hotel Colonial
#44 of 79 in Veracruz
3.0 of 5 stars 50 reviews
0.1 mi away
Ruiz Milan
Ruiz Milan
#35 of 79 in Veracruz
3.0 of 5 stars 39 reviews
0.1 mi away
Holiday Inn Veracruz - Centro Historico
Show Prices
Show Prices
Show Prices
0.1 mi away
Veracruz Centro Historico
Veracruz Centro Historico
#3 of 79 in Veracruz
4.0 of 5 stars 121 reviews
0.1 mi away
Gran Hotel Diligencias
Gran Hotel Diligencias
#2 of 79 in Veracruz
4.5 of 5 stars 207 reviews
0.0 mi away
Hotel & Suites Oriente
Hotel & Suites Oriente
#25 of 79 in Veracruz
3.5 of 5 stars 47 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay