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All 83 Veracruz hotels

Emporio Veracruz

4.0 of 5 Hotel   |   Paseo del Malecon No 244, Veracruz 91700, Mexico
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Emporio Veracruz
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80%
Ranked #3 of 83 hotels in Veracruz
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
adriochoa Mexico City, Mexico
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182 people have reviewed this hotel

Traveler rating
    94
    52
    20
    8
    8
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54
40
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can say that this hotel is an asset and has all thumbs up. Great installations, service, sky view of The Malecón, beautiful rooms, great location, good restaurants inside and most of all, a hotel that has been here for a long time. Since I can remember this hotel is a jewel of the haven. Now they did an incredible... More

Was this review helpful? Yes 1
Cancun, Mexico
Top Contributor
51 reviews 51 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay 4 days at the Emporio Hotel in our visit to Veracruz, I love photography and I find this is the perfect spot for sunrise pictures at harbor view. Try to get high rise floors, we got seven floor overlooking the harbor great view. food is fine eat at Canary Mexican restaurant on the first floor good food and... More

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Isla Mujeres, Mexico
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Emporio is a high-end hotel, the kind with 24-hour room service, multiple restaurants on the premises and prices to match. However, I think it was worth it. The staff was exceedingly friendly and helpful and nearly everyone spoke good English. It is located right on the waterfront with walking distance to nearly everything except the bus station and the Boca... More

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Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you so much for your kind comments about your pleasant stay at our Hotel. It is very motivating for all our associates to continue offering the best, the quality service of our friendly and courteous staff makes us a preferred hotel for vacationers. We honestly hope you continue being one of our most valued guests at the “Emporio Veracruz”. More

Nottingham, United Kingdom
Top Contributor
76 reviews 76 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a weekend here, and having travelled overnight was pleased that I was able to check-in on arrival. I had booked a sea-view room which was excellent - a corner room with two huge windows overlooking the port, so there was always something to see. There is currently work going on to pedestrianise the area, but happily this isn't... More

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Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for sharing your comments about your pleasant stay at Emporio Veracruz. It is very rewarding to know that you enjoyed your stay with us. We continuously strive to deliver the best possible service. Your comments are very valuable in order for to maintain our focus on guest satisfaction. We trust you will stay with us for... More

Orizaba, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

We have stayed in Emporio Veracruz many times over the last 7 months and we love it! The location is great, right on the harbor and Malecon of Veracruz. You can walk everywhere. The rooms are big and beautiful with great views. Each room has a balcony. The property has 3 swimming pools and an oriental SPA which I highly... More

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

We appreciate all your comments. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose Hotel Emporio while you were in Veracruz. And we’re extremely grateful that you took the time out of your busy schedule to share... More

Toronto ON
Contributor
14 reviews 14 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 25, 2014

Room outdated but clean; check-in easy (we only stayed for one night as we were booked in Anticavilla Hotel Cuernavaca for one week) The breakfast restaurant was passable; the restaurant in the lobby downstairs wasn't. Still, for one night this place is okay and on the waterfront port.

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Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you so much for your kind comments about your short stay at our Hotel, we hope that when you come back again, you may enjoy all beautiful areas that Emporio Veracruz has to offer. More

Dallas, TX
Top Contributor
93 reviews 93 reviews
38 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 3, 2014

Those 20 years have taught me that Veracruz is among my favorite places in Mexico, and I have seen much of Mexico in hotels at all levels. I am unsure how to write about that entire experience with tripadvisor. For example, I know numerous hotels in Veracruz first-hand, either from staying there, visiting there, doing business there, or simply looking... More

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Emporio V, Director General at Emporio Veracruz, responded to this review

We appreciate all your comments. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Hotel Emporio while you were in Veracruz. And we’re extremely grateful that you took the time out of your busy schedule to share... More

Turin, Italy
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2013

If you choose to stay in Veracruz, the Emporio is The hotel to stay at. Location is absolutely the best. It has been a Veracruz landmark for decades. It is recently renovated and in very nice shape. Service though lacks organization. The first night we discovered that the remote control for the AC was missing (there is no wall control).... More

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

We offer our thanks for sharing your comments about your stay at Emporio Veracruz. Thanks to the constructive comments we have the opportunity to continue to improve on a daily basis, I would like to share with you that our goal is to exceed our guest satisfaction in every service aspect. We have taken note of each of the points... More

Puebla, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 18, 2013

we stayed over a long weekend and my family enjoyed it. my cousin recommended this hotel in case we had bad weather. definitely the indoor pool is a must for little kids those who have younger children know what a hassle it is to keep them entertained. The pool was always warm enough and the kids had a ball. The... More

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Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for sharing your comments regarding your stay at the Emporio Veracruz Hotel. It is a satisfaction for us to learn that you enjoyed your stay with us. We strive to continuously deliver the best possible service and your comments or of great assitance for all of us in order to maintain our focus on guest satisfaction.... More

London, United Kingdom
Top Contributor
141 reviews 141 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 14, 2013 via mobile

+liked the view from 9th floor +Some of the staff were great, for example lady on executive lounge was really nice and great service spirit +many basics right. For example shower and towels were clean -wireless internet not working. Some of staff seemed to be aware. This is far from ideal for a business hotel -when we got to room... More

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you for sharing your comments about your stay at Emporio Veracruz. Your constructive comments allow us the opportunity to continue to improve on a daily basis, I would like to share with you that our goal is to exceed our guest satisfaction in every service aspect and we apologize for not fully living up to your expectations on this... More

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Additional Information about Emporio Veracruz

Also Known As:
Emporio Veracruz Hotel
Emporio Veracruz Hotel Veracruz
Emporio Hotel Veracruz
Address: Paseo del Malecon No 244, Veracruz 91700, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Veracruz
#2 Family Hotel in Veracruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Emporio Veracruz 4*
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