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Emporio Veracruz

Certificate of Excellence
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Av. Insurgentes Veracruzanos 210, Veracruz 91709, Mexico
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1 room 1 guest
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Emporio Veracruz
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360 Reviews from our TripAdvisor Community

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Traveler rating
    215
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Wilmington, North Carolina
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've tried other motels in Veracruz, but always come back to the Emporio! I love the friendly staff, the amazing views and pools. Everyone from the desk staff to the maids, to the concierges, to the managers, make you feel valued and welcome. I would give it six stars if they were available!

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 23, 2015

Elegant rooms, most with a harbor view. The dressing area with a porthole separates the bedroom from the bathroom. You get the feel of an ocean-view room on a cruise ship. It's stunning. Great SPA where I had a relaxing massage. Breakfast is scrumptious, a variety of Mexican and Western dishes from 6a - 12p. The hotel is in the... More 

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Mexico City, Mexico
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 12, 2015

I traveled with friends and we had a great stay. The pool deck area is really great, if you are planing to chill out or have some drinks by the pool ask for Juan, Veronica or Adrian, their service is outstanding. The pool desk menu, room service and restaurants food is really good.

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. We are proud of our various restaurants, which give us the opportunity to really showcase a diverse range of cuisines and our standing service. One of my favorites is the "Aguachile de Camarón" at Cevicheria Restaurant. Next time please try... More 

Oviedo, Spain
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

had a great stay, staff was very friendly and always with a smile. It was nice to come back to hotel at the end of the day. Food in main restaurant was very good. Pool area and gym were great as well. I recommend this hotel.

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Mexico City, Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 18, 2015

The view was very nice, the hotel is located very close to a lot of attractions in Veracruz. The swimming pools are nice and the rooms are very spacious! Lots of restaurants, the Guero Guera ice creams, souvenirs market, etc. The remodeling was woth!

Was this review helpful? Yes 3
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

The room is very comfortable, nice amenities, all personal service is great, excellent seafood buffet,. This was my second stay at this hotel and will continue coming. The location is very convenient.

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Reykjavik, Iceland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 25, 2015

We stayed in Emporio Veracruz for 5 nights. We got a room on the first floor facing the street almost right above the entrance. It surprised me that we didn´t get any noise or inconvinience because of this. The rooms must be very well sound isolated. The staff of the hotel was very good and wanted to do everything to... More 

Was this review helpful? Yes 1
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Ottawa, Canada
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed here recently again (a return visit) and really enjoyed it. The rooms are very clean and the location cannot be beaten. You are right on the main street across from the ocean and all the shops and Zocalo. It also has a very nice pool (or series of pools to be exact) that is great for kids on... More 

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. It is great to receive and discuss your warm comments. We really appreciate your sincere remarks about your room, swimming pools, our internet service and breakfast. All of that is thanks to your preference, and thanks for visiting us frequently,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2015

We spent four nights at Emporio, they have excellent staff, service minded and polite. They want to make your stay as enjoyable as possible. There is free wifi across the hotel and by the swimming pool. The pool bar service is excellent. I would recommend the hotel for anyone staying in Veracruz.

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Emporio Veracruz Hotel on Tripadvisor. On a daily basis we strive to deliver the best possible service to our distinguished guests and it is with pleasure that we learn the level of service offered to you during your stay met your expectations in many aspects,... More 

Zaragoza, España
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 5, 2015

I had an amazing experience at Emporio Hotel Spa: first clase facilities and service, Maricela was in charge of my time there: beyond my expectations, sport massage was just fantastic. TWo hours service including spa, were THW perfect closing for grea vacations!

Was this review helpful? Yes
Emporio V, Director General at Emporio Veracruz, responded to this review

Thank you very much for dedicating your valuable time to sharing your experience at the Oriental Spa on Tripadvisor. We thank you for your very kind comments about the quality of our first class facilities and services, we really appreciate it. We feel really honored to know you had a wonderful experience at the Oriental Spa. In fact, we offer... More 

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