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Hacienda Don Juan Hotel

Certificate of Excellence
Prolongacion Insurgentes #162 | Barrio Maria Auxiliadora, San Cristobal de las Casas 29290, Mexico
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Hacienda Don Juan Hotel
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100 Reviews from our TripAdvisor Community

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Traveler rating
    60
    23
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    3
    5
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36
5
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ciudad Juarez, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just visited this hotel few weeks ago, It's wonderful! The moment you get there you are welcome by the staff very warm way, the style of the Hotel is like an old Mexican Hacienda, surrounded by beautiful trees and flowers. Music is being played all day, relaxing music. Rooms are cabin style, very comfortable,cozy, the only "negative" aspect I... More 

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1 review
5 of 5 stars Reviewed June 22, 2015

Large and beautifully decorated room! Lots of windows and opens right in front of the lawn. Ask for room number 3. Nice landscape and the hacienda is full of antiques and paintings. Wood floors, wood beams, brick stucco walls make the hotel feel real cozy!! Will definitely stay here next time in San Cristobal!!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2015 via mobile

Absolutely wonderful grounds, you will be very well pleased! Priced well below everyone else, but should be well over a 5star resort for sure... So blessed to have found this place, will be back again for sure!

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
129 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed November 28, 2014

I did not expect such nice Hacienda style and I was very sad that I only stayed only one night, I want a house like this hotel! All the decor is just so authentic and genuine. I really felt in the country side or up in the mountains or at the ranch very well preserved, clean and cozy.

Was this review helpful? Yes 1
Tuxtla Gutierrez, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

Every wall, every corner has something to improve your stay in this gorgeous hotel, it might be somewhat scary to some, comfortable and cozy to others. You will not find many hotels like this in San Cristobal

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Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 25, 2014

This colonial hacienda transports you to the colonial era when the Spaniards conquered Mexico. Although not situated downtown of San Cristobal, the taxis are cheap and is a 10 min drive. The staff goes the extra mile! Want to go back already. The rooms have high ceilings with lumber beams and the walls and floor is made out of large... More 

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Mahahual, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

hotel is beautiful with many antiques . Room 17 has a rotting floor with holes in the line tile. It was 54 degrees and we couldn't use the fireplace and there is no way to heat the room. This was August 8th 2014. The wifi signal is very weak and cannot use iPad except close to the reception. The television... More 

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Morgan Hill, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

Truly enjoyed our stay in this wonderful hotel. The rooms and surroundings really makes one feel like they are staying in a classic mexican hacienda. The staff was very helpful and courteous. The rooms are very comfortable and well appointed not lacking in anything. Very quiet and clean. The gardens and landscape are wonderful with many tasteful historical artifacts placed... More 

Was this review helpful? Yes 1
Rotterdam, The Netherlands
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 10, 2013

Yes it is outside of the centre (but we had our own car) and yes the bathroom is a bit weird, but there is hot water and it is clean, but the most important is the atmosphere, youfeel like you landed in some western movie decor. Plus it has clear signs to it from the main roads.

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Sydney, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed March 5, 2013

We had our credit card overcharged by this establishment. I would be very careful about providing credit card details to them. The location is poor. I reccomend staying in the center of town. That said, the beds are very comfortable.

Was this review helpful? Yes 1
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