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Hacienda Don Juan Hotel

3.0 of 5 Prolongacion Insurgentes #162 | Barrio Maria Auxiliadora, San Cristobal de las Casas 29290, Mexico
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Hacienda Don Juan Hotel
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Hacienda Don Juan Hotel
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69 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mahahual, Mexico
5 reviews 5 reviews
2 of 5 stars Reviewed August 11, 2014

hotel is beautiful with many antiques . Room 17 has a rotting floor with holes in the line tile. It was 54 degrees and we couldn't use the fireplace and there is no way to heat the room. This was August 8th 2014. The wifi signal is very weak and cannot use iPad except close to the reception. The television... More

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Morgan Hill, California
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

Truly enjoyed our stay in this wonderful hotel. The rooms and surroundings really makes one feel like they are staying in a classic mexican hacienda. The staff was very helpful and courteous. The rooms are very comfortable and well appointed not lacking in anything. Very quiet and clean. The gardens and landscape are wonderful with many tasteful historical artifacts placed... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2013

Yes it is outside of the centre (but we had our own car) and yes the bathroom is a bit weird, but there is hot water and it is clean, but the most important is the atmosphere, youfeel like you landed in some western movie decor. Plus it has clear signs to it from the main roads.

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 5, 2013

We had our credit card overcharged by this establishment. I would be very careful about providing credit card details to them. The location is poor. I reccomend staying in the center of town. That said, the beds are very comfortable.

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14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 7, 2013

When we arrived to the hotel we where impressed from the hotel romantic look and the beautiful rooms which were very well decorated but we had several issues that made our stay unpleasant : 1. The room was not very clean. There were hair balls on the floor and the shower place looked quite dirty. 2. When we arrived to... More

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Roatan, Honduras
20 reviews 20 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 22, 2013

After reading the TA reviews I booked this hotel as I really like the idea of coming back to cozy dinner in front of the fireplace after a day out touring. However the restaurant was closed due to remodelling so there was no possibility to get any kind of food or drink service at the hotel. The hotel is located... More

Was this review helpful? Yes 1
Denton, Texas
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed two nights at this hacienda. It is beautiful. The owner gave us recommendations on how to take advantage of our days.. he helped us build our itinerary and we had an amazing experience during our day trips. The hotel is located about 10 minutes from downtown San Cristobal, but you can take a taxi ride for 2 dollars.... More

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

What a hidden gem. This old ranch will blow your mind if you are into old fashion western gear and dark wood interior. Nice garden and fireplace as well.. The hacienda is a bit far from the zocalo, but nothing that a 2 buck taxi ride cannot manage. Historic gem in S.C.D.C...

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Cozumel, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2012

We stayed in San Cristobal in the beginning of August with my Mom, Husband and two kids. We had two rooms viewing the garden, which was very quiet and comfortable. The working fireplaces are definitely a plus, specially with small children. They had a blast roasting marshmallows and cooking potatoes in the fireplace. The staff is very friendly and helpful.... More

Was this review helpful? Yes 1
New Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2012

Very nice hotel, the service was great, the decoration was very Mexican - All the staff are very nice people and give very good tips on the best places around San Cristobal. The restaurant is also really good with lots of choices. It is located about 10 minutes by car from the downtown, but the taxi ride is only 25... More

Was this review helpful? Yes 1
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Additional Information about Hacienda Don Juan Hotel

Address: Prolongacion Insurgentes #162 | Barrio Maria Auxiliadora, San Cristobal de las Casas 29290, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hacienda Don Juan Hotel 3*
Number of rooms: 25
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Also Known As:
Hotel Hacienda Don Juan
Hacienda Don Juan Hotel San Cristobal De Las Casas, Mexico - Chiapas

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