We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Na Bolom

Certificate of Excellence
Avenida Vicente Guerrero 33 | Barrio del Cerrillo, San Cristobal de las Casas 29220, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Casa Na Bolom
View Map
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    36
    25
    10
    6
    2
See reviews for
11
31
9
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (24)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (24)
All months
Santa Fe, New Mexico
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 6, 2015

We loved Na Bolom, which is more than just a hotel, for its character, history and role in the region. We had a room in the main house with a fireplace, which I recommend over the rooms in the "extension" in the garden. Hotel guests are entitled to a free (although we did tip him) guided tour of the museum... More 

Was this review helpful? Yes 1
California
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 22, 2015

The gardens, the rooms full of traditional furniture and great breakfasts are great. The fact that we did not have water at night for 3 nights was not good. The reception people are poorly trained but the maid was a great problem solver. I think they have the wrong people in the positions assignedThe waiter that served us every morning... More 

Was this review helpful? Yes
Modesto, CA
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 19, 2015

It's sad to see this historic and beautiful place being managed and run so poorly. While our room was richly historic and beautifully romantic, it was a sad state when the water stopped every night at about 10 pm. After two nights we finally moved to a different room (after an initial futile try at a room that also had... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

I just visit again Na Bolom Hotel: I just have to say that I confirm is the best place in San Cristobal to feel exactly what this town is. That's the big difference with other good hotels that might have modern amenities in town. In addition you have an interesting Museum, delicious food and a excellent service.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

if you visit San Cristobal de las Casas, Mexico, you must see Casa Na Bolom. It is at the heart of Chiapas most typical town. The hotel is only ten minutes northeast far from San Cristobal downtown and you can be there by walking. Rooms are warm and the food at the Restaurant is excellent. Besides, it has a museum... More 

Was this review helpful? Yes 1
Berkeley, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

Casa Na Bolom is not just another place to stay...it is a complete experience! You are literally staying in an archeological/anthropological museum, with photos and other artifacts in your room, along with having access to all of the rooms of the museum, the beautiful courtyard and garden. I was traveling alone and each morning at breakfast I didn't know who... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 10, 2014

First of all; Na- Bolom is an operating museum. Casa Na-Bolom is a peaceful setting with a huge garden and antiques with long histories are arrange beautifully in every corner of the place. If you arrive here not knowing anything about the place ensure you take some time out to learn. Afterwards Na-Bolom will become all the more special. The... More 

Was this review helpful? Yes 2
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 2, 2014

I was staying at Na Bolom from the 18th through the 26th of November. For most of my stay, I was comfortable and pleased with the place. However, on the night of the 26th, I woke up to a man pushing open my bedroom window, presumably to steal something. I yelled and he ran away. I re-bolted the window and... More 

Was this review helpful? Yes 4
Milverton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

I first visited Na Bolom in 1978 and when I returned 30+ years later it was the best part of my return to San Cristobal! San Juan Chamula is overrun by tourists and has been ruined! San Cristobal was similarly changed though still a beautiful town! But Na Bolom has retained integrity and is an oasis of calm and inspiration.... More 

Was this review helpful? Yes 1
California
Level Contributor
1,700 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 859 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

Na Balom, in addition to being a hotel/guest house, is a place of historical interest, and a tourist attraction, so there are people traipsing through all day long. This may not be everyone's cup of tea. Just sayin'

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

91 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
View from room (3)
Viewed
Family/play areas (1)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (7)
Viewed
Family/play areas (8)
Viewed
Bathroom (3)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Cristobal de las Casas hotels
0.6 mi away
Casa Santa Lucia
Casa Santa Lucia
#1 of 70 in San Cristobal de las Casas
5.0 of 5 stars 60 reviews
2.0 mi away
Hacienda Don Juan Hotel
Hacienda Don Juan Hotel
#8 of 70 in San Cristobal de las Casas
4.5 of 5 stars 102 reviews
0.0 mi away
Guayaba Inn
Guayaba Inn
#2 of 70 in San Cristobal de las Casas
5.0 of 5 stars 145 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Casavieja
Hotel Casavieja
#12 of 70 in San Cristobal de las Casas
4.0 of 5 stars 141 reviews
0.6 mi away
Plaza Magnolias Hotel
Plaza Magnolias Hotel
#30 of 70 in San Cristobal de las Casas
4.0 of 5 stars 94 reviews
0.6 mi away
Holiday Inn San Cristobal - Espanol
Holiday Inn San Cristobal - Espa...
#27 of 70 in San Cristobal de las Casas
4.0 of 5 stars 164 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay