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Casa Na Bolom

Certificate of Excellence
Avenida Vicente Guerrero 33 | Barrio del Cerrillo, San Cristobal de las Casas 29220, Mexico
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Best prices for: 1 room 1 guest
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Casa Na Bolom
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Casa Na Bolom
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78 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
38 reviews 38 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The gardens, the rooms full of traditional furniture and great breakfasts are great. The fact that we did not have water at night for 3 nights was not good. The reception people are poorly trained but the maid was a great problem solver. I think they have the wrong people in the positions assignedThe waiter that served us every morning... More 

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Modesto, CA
Top Contributor
50 reviews 50 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's sad to see this historic and beautiful place being managed and run so poorly. While our room was richly historic and beautifully romantic, it was a sad state when the water stopped every night at about 10 pm. After two nights we finally moved to a different room (after an initial futile try at a room that also had... More 

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4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

I just visit again Na Bolom Hotel: I just have to say that I confirm is the best place in San Cristobal to feel exactly what this town is. That's the big difference with other good hotels that might have modern amenities in town. In addition you have an interesting Museum, delicious food and a excellent service.

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

if you visit San Cristobal de las Casas, Mexico, you must see Casa Na Bolom. It is at the heart of Chiapas most typical town. The hotel is only ten minutes northeast far from San Cristobal downtown and you can be there by walking. Rooms are warm and the food at the Restaurant is excellent. Besides, it has a museum... More 

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Berkeley, California
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

Casa Na Bolom is not just another place to stay...it is a complete experience! You are literally staying in an archeological/anthropological museum, with photos and other artifacts in your room, along with having access to all of the rooms of the museum, the beautiful courtyard and garden. I was traveling alone and each morning at breakfast I didn't know who... More 

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Sydney, Australia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 10, 2014

First of all; Na- Bolom is an operating museum. Casa Na-Bolom is a peaceful setting with a huge garden and antiques with long histories are arrange beautifully in every corner of the place. If you arrive here not knowing anything about the place ensure you take some time out to learn. Afterwards Na-Bolom will become all the more special. The... More 

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Santa Fe, New Mexico
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2014

I was staying at Na Bolom from the 18th through the 26th of November. For most of my stay, I was comfortable and pleased with the place. However, on the night of the 26th, I woke up to a man pushing open my bedroom window, presumably to steal something. I yelled and he ran away. I re-bolted the window and... More 

Was this review helpful? Yes 3
Milverton, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

I first visited Na Bolom in 1978 and when I returned 30+ years later it was the best part of my return to San Cristobal! San Juan Chamula is overrun by tourists and has been ruined! San Cristobal was similarly changed though still a beautiful town! But Na Bolom has retained integrity and is an oasis of calm and inspiration.... More 

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Top Contributor
1,703 reviews 1,703 reviews
75 hotel reviews
781 helpful votes 781 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

Na Balom, in addition to being a hotel/guest house, is a place of historical interest, and a tourist attraction, so there are people traipsing through all day long. This may not be everyone's cup of tea. Just sayin'

Was this review helpful? Yes 1
San Francisco, California
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 2, 2014

I have wanted to stay at Casa Na Bolom for 30 years. I am sorry I missed my conversation with Trudy but her spirit is very much still alive in Casa. Immediately I felt at home and privileged to wander through the large house as if it was my own. There is a very intimate feeling since many personal items... More 

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