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3.5 of 5 Hotel   |   Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
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A recent review
3 of 5 stars reviewed 3 days ago
Matechen R Mexico City, Mexico
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102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This is a nice and clean hotel located very close to the center of the city. Friendly and helpful staff. The rooms were very good in size but the pillows are hard as rocks, which can be very uncomfortable, although the mattresses are very good. The only thing I completely disliked was the level of noise inside the room; you... More

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Leon, Mexico
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 12, 2014

The Mansion del Valle is a pleasant, well-located hotel that is about three long block from the Central plaza. Although located on a main street leading to the central square, it is a very quiet property. No air conditioning. The food is mixed: if you order the right thing, the food is quite satisfactory. If not, you will wish you... More

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Top Contributor
190 reviews 190 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed June 5, 2014

Lets be clear our room 102 was a disaster; an opinion shared by those in rooms 101 and 103. The rooms are right beside the restaurant and lounge areas with the slatted window from the aged toilet and shower being straight into this area. As you shower you see a succession of heads walking past to and from there rooms.... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

We really sorry about the noisy time you have in the hotel. We felt bad, and we want to be in touch with you and make you a special offer. Please contact us a clardines@mansiondelvalle.com Greetings More

Zurich, Switzerland
Top Contributor
95 reviews 95 reviews
58 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 15, 2014

PROs: The location is not too far off from the central plaza and the restaurants. There is free private parking. Staff is reasonably helpful. CONs: A bit old facilities that need to be serviced soon. Rooms are rather small. Price is quite high for what it is. Breakfast is not so nice. There is nicer hotels for this price.

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San Diego, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 11, 2014

During our stay at the *noisy* Posada de los Angeles, we had been parking our car at the sister property, la Mansión del Valle, since the Posada doesn't have a parking lot. On our trips back and forth to get the car, we decided we would cancel our reservation to the Posada de los Angeles and stay at the Mansión... More

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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 8, 2014 via mobile

Everything at the hotel was fine, but the hotel was definitely not memorable. Average bar area, average rooms, small beds, and old bathrooms. The location was good and staff were friendly enough, but Perhaps try somewhere else that has a bit more character.

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Muchas gracias por tus comentarios, esperamos que para tu próxima visita hayamos corregido nuestros errores. Seguiremos en contacto contigo. Saludos... More

Playa Del Carmen
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 6, 2014

This is a beautiful rustic hotel with wooden floors and old Mexico Style Hotel, It is close walking distance to the Centro and restaurant and shops. The hotel is clean and well maintained and the rooms have a great rustic ambiance. To be honest with you we just used the room to sleep and shower and spent most of our... More

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Riihimaki, Finland
Top Contributor
54 reviews 54 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 30, 2014

We visited 2 nights in this hotel with a croup of 30 passengers. The hotel is medium size with 65 rooms. Location is relatively good, not far away from the Zogalo. Inner yard and the terrace over it and on the top of the compound are very nice details. The breakfast is buffet-type and quite Ok. Unfortunately there is no... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hello my name is Carlos Thank you very much for your comments. We will work hard to improve our service. We also expect to make a pool son. Thank you More

Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 6, 2014 via mobile

The hotel is in the center of the city, so if the location is important, it is an option for you. It has a free garage. The rooms are a good size. The beds are hard, the bathrooms are very small. The biggest problem with this hotel is the noise. The rooms are badly isolated. On the one side you... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hi my name is Carlos, I am de manager of this hotel. I am really sorry about the trouble you have during your stay in the hotel. We are going to work hard to be better the next time. So now let us offer and apoligize and important discount for your next visit. More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 2, 2014

This hotel is way overpriced in my opinion, especially in comparison to other hosts in the city. Rooms are decent and clean, but the fixtures are old and rickety. We had a side table that was barely standing. Just a bit of upgrading would make this place great. Breakfast was included in the price we paid and that was good.... More

Was this review helpful? Yes 1
Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Lamentamos no haber podido cubrir su expectativa. Estaremos trabajando para poder mejorar nuestro servicio y que su próxima visita lo... More

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Additional Information about Mansion del Valle

Address: Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mansion del Valle 3.5*
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Also Known As:
Mansion Del Valle San Cristobal De Las Casas, Mexico - Chiapas

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