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3.5 of 5 Hotel   |   Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
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A recent review
3 of 5 stars reviewed 2 weeks ago
CharlieY Leon, Mexico
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93 people have reviewed this hotel

Traveler rating
    22
    44
    17
    5
    5
See reviews for
11
41
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Leon, Mexico
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Mansion del Valle is a pleasant, well-located hotel that is about three long block from the Central plaza. Although located on a main street leading to the central square, it is a very quiet property. No air conditioning. The food is mixed: if you order the right thing, the food is quite satisfactory. If not, you will wish you... More

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Essex
Top Contributor
190 reviews 190 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed June 5, 2014

Lets be clear our room 102 was a disaster; an opinion shared by those in rooms 101 and 103. The rooms are right beside the restaurant and lounge areas with the slatted window from the aged toilet and shower being straight into this area. As you shower you see a succession of heads walking past to and from there rooms.... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

We really sorry about the noisy time you have in the hotel. We felt bad, and we want to be in touch with you and make you a special offer. Please contact us a clardines@mansiondelvalle.com Greetings More

Zurich, Switzerland
Top Contributor
94 reviews 94 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 15, 2014

PROs: The location is not too far off from the central plaza and the restaurants. There is free private parking. Staff is reasonably helpful. CONs: A bit old facilities that need to be serviced soon. Rooms are rather small. Price is quite high for what it is. Breakfast is not so nice. There is nicer hotels for this price.

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San Diego, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 11, 2014

During our stay at the *noisy* Posada de los Angeles, we had been parking our car at the sister property, la Mansión del Valle, since the Posada doesn't have a parking lot. On our trips back and forth to get the car, we decided we would cancel our reservation to the Posada de los Angeles and stay at the Mansión... More

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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 8, 2014 via mobile

Everything at the hotel was fine, but the hotel was definitely not memorable. Average bar area, average rooms, small beds, and old bathrooms. The location was good and staff were friendly enough, but Perhaps try somewhere else that has a bit more character.

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Muchas gracias por tus comentarios, esperamos que para tu próxima visita hayamos corregido nuestros errores. Seguiremos en contacto contigo. Saludos... More

Playa Del Carmen
Contributor
13 reviews 13 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 6, 2014

This is a beautiful rustic hotel with wooden floors and old Mexico Style Hotel, It is close walking distance to the Centro and restaurant and shops. The hotel is clean and well maintained and the rooms have a great rustic ambiance. To be honest with you we just used the room to sleep and shower and spent most of our... More

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Riihimaki, Finland
Top Contributor
54 reviews 54 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 30, 2014

We visited 2 nights in this hotel with a croup of 30 passengers. The hotel is medium size with 65 rooms. Location is relatively good, not far away from the Zogalo. Inner yard and the terrace over it and on the top of the compound are very nice details. The breakfast is buffet-type and quite Ok. Unfortunately there is no... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hello my name is Carlos Thank you very much for your comments. We will work hard to improve our service. We also expect to make a pool son. Thank you More

Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 6, 2014 via mobile

The hotel is in the center of the city, so if the location is important, it is an option for you. It has a free garage. The rooms are a good size. The beds are hard, the bathrooms are very small. The biggest problem with this hotel is the noise. The rooms are badly isolated. On the one side you... More

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hi my name is Carlos, I am de manager of this hotel. I am really sorry about the trouble you have during your stay in the hotel. We are going to work hard to be better the next time. So now let us offer and apoligize and important discount for your next visit. More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 2, 2014

This hotel is way overpriced in my opinion, especially in comparison to other hosts in the city. Rooms are decent and clean, but the fixtures are old and rickety. We had a side table that was barely standing. Just a bit of upgrading would make this place great. Breakfast was included in the price we paid and that was good.... More

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Lamentamos no haber podido cubrir su expectativa. Estaremos trabajando para poder mejorar nuestro servicio y que su próxima visita lo... More

Moscow, Russia
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 23, 2013

We stayed at the hotel in May 2013. The hotel is clean and quiet, but nothing special. The window of our room overlooked the patio and it was calm, but to tell the truth the hotel was half empty. A real advantage – it’s located next to the city center. After exiting the hotel you should turn to the left... More

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Additional Information about Mansion del Valle

Address: Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mansion del Valle 3.5*
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Also Known As:
Mansion Del Valle San Cristobal De Las Casas, Mexico - Chiapas

87 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Mansion del Valle Hotel is a colonial-style 4 Star Hotel with excellent location in San Cristobal de las Casas, Chiapas, Mexico, near the University, the Palace of Government and the Crafts Market, among many other tourist attractions. ... more   less 
Number of rooms
45

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