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Mansion del Valle

3.5 of 5
Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
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MXN780 (MXN)
Mansion del Valle
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 3 weeks ago
lillisan115 Sommieres, France
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114 reviews from our community

Traveler rating
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    51
    22
    5
    6
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17
47
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sommieres, France
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and were greeted at the door by Rosa and her colleagues, selling souvenirs:) The rooms were spaceous, the shower was immense, everything was spotlessly clean. The restaurant served decent food, but didn't know, that white wine is served cold!

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San Miguel de Allende, Mexico
Top Contributor
202 reviews 202 reviews
44 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Mansion del Valle offers a comfortable place to stay while touring Chiapas near San Christobal de Las Casas. Our tour group from San Miguel de Allende was handled easily with no drama by the hotel staff, who were efficient and accommodating. The rooms are quite different, we had a good sized room with a nice terrace overlooking the church courtyard,... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

San Miguel de Allende, Mexico
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was part of a tour group visiting this hotel. Staff was amazing, kind and efficient. The breakfast buffet is good but not spectacular - eggs, potatos, fruit, cereal and pancakes or waffles. Coffee is fabulous. Location is convenient to the zocolo and walking in this town is very easy - flat streets and pedestrian only streets make walking to... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

Prato, Italy
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Very beautiful interior design, perfect location unfortunately we had a room with the window on the corridor hence very few privacy. Toilet windows are all communicating with each other so you can hear everything that goes on. very poor breakfast.just a couple of toasts and a cup of coffee

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola!! muchas gracias por tus comentarios. Lamentamos lo ocurrido, este año realizaremos 5 habitaciones más con vista a la ciudad.... More 

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2014

This is a nice and clean hotel located very close to the center of the city. Friendly and helpful staff. The rooms were very good in size but the pillows are hard as rocks, which can be very uncomfortable, although the mattresses are very good. The only thing I completely disliked was the level of noise inside the room; you... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hola!! Thanks to stay with us, We are going to work hard to improve. Sorry about the noisy problems. More 

Leon, Mexico
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 12, 2014

The Mansion del Valle is a pleasant, well-located hotel that is about three long block from the Central plaza. Although located on a main street leading to the central square, it is a very quiet property. No air conditioning. The food is mixed: if you order the right thing, the food is quite satisfactory. If not, you will wish you... More 

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Essex
Top Contributor
216 reviews 216 reviews
46 hotel reviews
130 helpful votes 130 helpful votes
1 of 5 stars Reviewed June 5, 2014

Lets be clear our room 102 was a disaster; an opinion shared by those in rooms 101 and 103. The rooms are right beside the restaurant and lounge areas with the slatted window from the aged toilet and shower being straight into this area. As you shower you see a succession of heads walking past to and from there rooms.... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review

We really sorry about the noisy time you have in the hotel. We felt bad, and we want to be in touch with you and make you a special offer. Please contact us a clardines@mansiondelvalle.com Greetings More 

Zurich, Switzerland
Top Contributor
99 reviews 99 reviews
62 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 15, 2014

PROs: The location is not too far off from the central plaza and the restaurants. There is free private parking. Staff is reasonably helpful. CONs: A bit old facilities that need to be serviced soon. Rooms are rather small. Price is quite high for what it is. Breakfast is not so nice. There is nicer hotels for this price.

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San Diego, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 11, 2014

During our stay at the *noisy* Posada de los Angeles, we had been parking our car at the sister property, la Mansión del Valle, since the Posada doesn't have a parking lot. On our trips back and forth to get the car, we decided we would cancel our reservation to the Posada de los Angeles and stay at the Mansión... More 

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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 8, 2014 via mobile

Everything at the hotel was fine, but the hotel was definitely not memorable. Average bar area, average rooms, small beds, and old bathrooms. The location was good and staff were friendly enough, but Perhaps try somewhere else that has a bit more character.

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Muchas gracias por tus comentarios, esperamos que para tu próxima visita hayamos corregido nuestros errores. Seguiremos en contacto contigo. Saludos... More 

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