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Mansion del Valle

3.5 of 5
Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
Mansion del Valle
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A recent review
4 of 5 stars reviewed 2 weeks ago
suehowe14 Sheffield, United Kingdom
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night during a tour, we wish it could have been longer! Very clean comfortable rooms in a very unusual setting- crucifixes everywhere! The hotel is situated very close to the Zocalo about a 5 minute walk away. We had one of the best evening meals of the trip in the hotel restaurant with... More 

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Reading, United Kingdom
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 28, 2015

Poor Wi Fi. No Air conditioning in the room we had but the temperature in May 2015 didn’t make this a problem, only one cup for the coffee making facilities, odd? The room was small but adequate and clean, the staff were polite and helpful breakfast not great but adequate. Only a short distance from the Zocalo.

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leicestershire
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 25, 2015

Set on a busy road less than 10 minutes walk from the main square the public rooms are comfortable and clean. Our bedroom was pretty basic with 2 double beds, a small wardrobe & drawer unit. It had a TV but no a/c or heating, safe or hospitality tray. The bathroom was huge with a large walk in shower and... More 

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Reading, UK
Level Contributor
76 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed 1 night here, good location and comfortable hotel. Pros - friendly and helpful staff - Good breakfast, selection of fruit, hot and cold meats and local dishes - Lovely rooms, very quiet and peaceful - Car park was in a secure location - Wifi stretched to our room which was handy as we didn’t have to go to the... More 

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Sommieres, France
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed 2 nights and were greeted at the door by Rosa and her colleagues, selling souvenirs:) The rooms were spaceous, the shower was immense, everything was spotlessly clean. The restaurant served decent food, but didn't know, that white wine is served cold!

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San Miguel de Allende, Mexico
Level Contributor
214 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed March 15, 2015

Mansion del Valle offers a comfortable place to stay while touring Chiapas near San Christobal de Las Casas. Our tour group from San Miguel de Allende was handled easily with no drama by the hotel staff, who were efficient and accommodating. The rooms are quite different, we had a good sized room with a nice terrace overlooking the church courtyard,... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

San Miguel de Allende, Mexico
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 14, 2015

I was part of a tour group visiting this hotel. Staff was amazing, kind and efficient. The breakfast buffet is good but not spectacular - eggs, potatos, fruit, cereal and pancakes or waffles. Coffee is fabulous. Location is convenient to the zocolo and walking in this town is very easy - flat streets and pedestrian only streets make walking to... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

Prato, Italy
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Very beautiful interior design, perfect location unfortunately we had a room with the window on the corridor hence very few privacy. Toilet windows are all communicating with each other so you can hear everything that goes on. very poor breakfast.just a couple of toasts and a cup of coffee

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola!! muchas gracias por tus comentarios. Lamentamos lo ocurrido, este año realizaremos 5 habitaciones más con vista a la ciudad.... More 

Mexico City, Mexico
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 19, 2014

This is a nice and clean hotel located very close to the center of the city. Friendly and helpful staff. The rooms were very good in size but the pillows are hard as rocks, which can be very uncomfortable, although the mattresses are very good. The only thing I completely disliked was the level of noise inside the room; you... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review

Hola!! Thanks to stay with us, We are going to work hard to improve. Sorry about the noisy problems. More 

Leon, Mexico
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 12, 2014

The Mansion del Valle is a pleasant, well-located hotel that is about three long block from the Central plaza. Although located on a main street leading to the central square, it is a very quiet property. No air conditioning. The food is mixed: if you order the right thing, the food is quite satisfactory. If not, you will wish you... More 

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