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Mansion del Valle

3.5 of 5
Calle Diego de Mazariegos 39, San Cristobal de las Casas 29240, Mexico
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1 room 1 guest
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127 Reviews from our TripAdvisor Community

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Traveler rating
    30
    59
    24
    7
    7
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20
55
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (35)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (31)
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Oxford
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was lovely - the inside was well decorated and clean. This was a 19th century house turned into hotel, with nice art work and tropical plants. Rooms had beams on the ceiling and were big. There were 2 double beds, small bathroom, coffee maker, TV and hairdryer. The restaurant was OK for the night stay. We had a... More 

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London, United Kingdom
Level Contributor
155 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location for town Helpful staff Spacious bedrooms Clean Comfortable beds Could give two cups for coffee in double room instead of one! Would stay again - lovely town to visit full of really interesting churches and streets. Great for people watching and buying of handcraft goods - remember to haggle !

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Sheffield, United Kingdom
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed at this hotel for one night during a tour, we wish it could have been longer! Very clean comfortable rooms in a very unusual setting- crucifixes everywhere! The hotel is situated very close to the Zocalo about a 5 minute walk away. We had one of the best evening meals of the trip in the hotel restaurant with... More 

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Reading, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 28, 2015

Poor Wi Fi. No Air conditioning in the room we had but the temperature in May 2015 didn’t make this a problem, only one cup for the coffee making facilities, odd? The room was small but adequate and clean, the staff were polite and helpful breakfast not great but adequate. Only a short distance from the Zocalo.

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leicestershire
Level Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 25, 2015

Set on a busy road less than 10 minutes walk from the main square the public rooms are comfortable and clean. Our bedroom was pretty basic with 2 double beds, a small wardrobe & drawer unit. It had a TV but no a/c or heating, safe or hospitality tray. The bathroom was huge with a large walk in shower and... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

lamentamos que el desayuno no haya sido de su agrado estaremos trabajando para mejorar nuestras instalaciones y la calidad de... More 

Reading, UK
Level Contributor
76 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed 1 night here, good location and comfortable hotel. Pros - friendly and helpful staff - Good breakfast, selection of fruit, hot and cold meats and local dishes - Lovely rooms, very quiet and peaceful - Car park was in a secure location - Wifi stretched to our room which was handy as we didn’t have to go to the... More 

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Sommieres, France
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed 2 nights and were greeted at the door by Rosa and her colleagues, selling souvenirs:) The rooms were spaceous, the shower was immense, everything was spotlessly clean. The restaurant served decent food, but didn't know, that white wine is served cold!

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San Miguel de Allende, Mexico
Level Contributor
214 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 15, 2015

Mansion del Valle offers a comfortable place to stay while touring Chiapas near San Christobal de Las Casas. Our tour group from San Miguel de Allende was handled easily with no drama by the hotel staff, who were efficient and accommodating. The rooms are quite different, we had a good sized room with a nice terrace overlooking the church courtyard,... More 

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Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

San Miguel de Allende, Mexico
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 14, 2015

I was part of a tour group visiting this hotel. Staff was amazing, kind and efficient. The breakfast buffet is good but not spectacular - eggs, potatos, fruit, cereal and pancakes or waffles. Coffee is fabulous. Location is convenient to the zocolo and walking in this town is very easy - flat streets and pedestrian only streets make walking to... More 

Was this review helpful? Yes 1
Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola muy buenos días! Agradecemos su comentario y seguimos trabajando para brindar un mejor servicio y poder así estar en... More 

Prato, Italy
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Very beautiful interior design, perfect location unfortunately we had a room with the window on the corridor hence very few privacy. Toilet windows are all communicating with each other so you can hear everything that goes on. very poor breakfast.just a couple of toasts and a cup of coffee

Was this review helpful? Yes 1
Carlos L, Gerente at Mansion del Valle, responded to this review
Google Translation

Hola!! muchas gracias por tus comentarios. Lamentamos lo ocurrido, este año realizaremos 5 habitaciones más con vista a la ciudad.... More 

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