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Hotel Casa Mexicana

Certificate of Excellence
28 de Agosto 1, San Cristobal de las Casas 29200, Mexico
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Hotel Casa Mexicana
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Certificate of Excellence
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212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brownsville, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

My family and I went to San Cristobal for New Years and we booked a room at this hotel. When we arrived they told us that they did not have a room for us because a guest wanted to spend one more night at the hotel. So, they decided to get us a room at another hotel "just 15 minutes... More 

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Brussels, Belgium
Top Contributor
60 reviews 60 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Casa Mexicana is located in two colonial style buildings nearly opposite each other. In one building was the restaurant and some rooms and the opposite building consisted only of rooms around a garden patio, where was also our room. Our room was not near to the street and was on the level of the garden. It was very quiet... More 

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Santa Fe, New Mexico
Top Contributor
138 reviews 138 reviews
34 hotel reviews
162 helpful votes 162 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location of the Casa Mexicana is great. It is located just a couple of blocks from the central plaza and you can hear the bells of the cathedral. Their Wi-Fi connections were one of the best that I was able to get in Mexico. There is no temperature controls in the room. The reflective surface of the mirror in... More 

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Ottawa, Canada
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 17, 2015

This hotel consists of two buildings: the main bldg. and the annex. They are opposite of each other across the street. The main bldg. is old and the rooms are very tiny. The bathrooms were from 60's, and seemingly were never renovated. It has old smelly carpets and tiny rooms. Most rooms have basically no windows where you can open... More 

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Delft, The Netherlands
Top Contributor
55 reviews 55 reviews
54 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 12, 2015

Hotel Casa Mexicana is a stylish hotel. It consists of two buildings on opposite sides of the street. We stayed in the annex, a nice building with rooms around a garden. Our room was luxurious, with an excellent bed and a good bathroom. The room was not large and there was little space for our bags. We had a room... More 

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11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 26, 2015

We were staying here for 5 nights for a wedding and the hotel had been organised by the bride. When making the reservation we had asked for a nice room as it was my wife´s birthday. We were told that would be no problem. We were given a small room with no view and 1 window in the bathroom that... More 

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McKinleyville, California, United States
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 21, 2015

We only stayed one night as we had other plans. I called the day before, my broken Spanish was good enough but no one seemed to speak any English. But why should they, we saw hardly any other Americans, they watch too much TV and don't travel to real Mexico. Fine with me , too bad for the tourism industry.... More 

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San Jose del Cabo, Mexico
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 17, 2015 via mobile

We got to The front desk very tired from long trip at night and The lady Jessenia just informed to us with a big smile: Your reservation is for another day and we have NO rooms for tonight. Of course we proved to her our reservation was correct for that night and 4 more. We had reserved and paid for... More 

Was this review helpful? Yes 1
Top Contributor
110 reviews 110 reviews
97 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 19, 2015

I stayed at the Hotel Casa Mexicana in San Cristobal de las Casas for two nights as part of a tour of Mexico. The hotel consists of two buildings, one more or less in front of the other, along a rather narrow road. Both buildings are very traditional Mexican houses with a courtyard in the middle and rooms on two... More 

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Top Contributor
159 reviews 159 reviews
101 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed January 8, 2015

The Casa Americana is a great little hotel in a lovely part of San Cristobal. It is 2 blocks from the town square and close to the restaurant and bar streets. The central courtyard near reception and the restaurant features a lovely grotto garden which is quite delightful. The desk staff were polite and welcoming. We were fortunate enough to... More 

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