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All 72 San Cristobal de las Casas hotels

Hotel Villa Mercedes

3.0 of 5 Hotel   |   Diagonal Hermanos Paniagua 32, San Cristobal de las Casas 29264, Mexico
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A recent review
3 of 5 stars Reviewed February 11, 2014
pfl0res Mexico City, Mexico
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112 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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English first
Mexico City, Mexico
Top Contributor
95 reviews 95 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 11, 2014

the hotel is outside the city of San Cristobal, so if you want to visit it you have to take a taxi, the hotel is very noisy, you can hear from your room every step and door of your neighbors, so sleep is impossible, and there were a big excursions arriving and leaving, so sleep were impossible ¡¡ you can... More

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Washington DC, District of Columbia
Top Contributor
315 reviews 315 reviews
56 hotel reviews
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed July 18, 2013 via mobile

I stay there for few days for a working meeting. It was nice!! There are some cons: it is Noise during the night (apparently excursions get there and leave very early 3,4,5 am) and they make such noise that sleep is impossible !!! Also the isolation between rooms are poor and you can hear your neighborhood. It is not a... More

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VILLAMERCEDESSC, Director General at Hotel Villa Mercedes, responded to this review

Dear Sr. First at all we want to thank you for have stay with us, we appreciate your comments because is the best way to help us to improve our service; Please accept my apology for the inconvenient you found during your stay, usually in this season we have more vacationist therefor sometimes it may cause noisy, however you can... More

Chicago
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 20, 2013

This hotel is located outside of the center of town, so if you are looking to be right in the action this is not the place for you. It is about a 20 minute walk downtown but a cab is like 30 pesos. The hotel itself is nice enough, clean with a very friendly and helpful staff. The rooms are... More

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VILLAMERCEDESSC, Director General at Hotel Villa Mercedes, responded to this review

Dear guest. I appreciate your valuable comments that every day helps us to better our facilities. I remind you that Hotel Villa Mercedes San Cristobal reflects elegance in its architectural concept and is true colonial style, the colors ocher, stone work, wood carving and antique furniture. Currently we have 16 executive rooms featuring a more modern and innovative design. Waiting... More

Mexico City, Mexico
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2011

we just stayed there 4 nights, all staf was very helpfull, price is worth what you get, very spacious room , quiet , far from the Downtown noise.

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Mexico City
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 23, 2008

We have just returned from the Villa Mercedes Hotel after having spent 3 nights. It is a brand new hotel with excellent service staff. Quiet and nice. The rooms were ok. The restaurant was ok, although we got bored of the breakfast buffet, it did not have variety, every day was the same, the last day we went to another... More

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Mountain View, California
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2005

My wife and I stayed there on a trip right after Christmas 2004. The hotel is located outside downtown so it was quiet. However, it was close enough so that we could walk in about 20 minutes to the park with the cathedral. We took a cab coming back and they charged us 15 pesos. Also, it was 2 minutes... More

Was this review helpful? Yes 4
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Additional Information about Hotel Villa Mercedes

Address: Diagonal Hermanos Paniagua 32, San Cristobal de las Casas 29264, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villa Mercedes 3*
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Also Known As:
Hotel Villa Mercedes San Cristobal De Las Casas, Mexico - Chiapas

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in San Cristobal de las Casas
Hotel Class
Official Description (provided by the hotel)
HOTEL VILLA MERCEDES SAN CRISTOBAL Harmony, Elegance & Quality dominates the architectural concept of this lovely Hotel Villa Mercedes, and shall remain true to its colonial heritage, stone works, old furnitures and the abundance of colors and fine fabrics for which Chiapas is so justly famous.Located just five minutes from the downtown in Hermanos Paniagua Av, THE HOTEL VILLA MERCEDES SAN CRISTOBAL is the best option to stay in this beautiful city.Facilities:67 deluxe & executives rooms, 4 elegant suites & one Master Suite, La Chimenea Restaurant based on culinary excellence offering an international menu, sumptuous buffet and regional specialties, Bar Pavo Real to enjoy your favorite drink in a comfortable atmosphere, Lounge La Pergola which is an intimate and cozy place, conferences, meetings & banqueting rooms with capacities ranging from 10 to 600 persons, Spa, gymnasium, , Room Service, , tobacco shop, Laundry, Car rental, Parking, Concierge, etc. For you next visit, be for business or pleasure the Hotel Villa Mercedes San Cristóbal is the ideal place for your stay. ... more   less 
Number of rooms
83