We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Clara

Insurgentes 1 Y Plaza Central, San Cristobal de las Casas 29200, Mexico
Hotel amenities
Santa Clara
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
A recent review
4 of 5 stars Reviewed March 2, 2014
BillinMidMO Chico, California
Write a Review

40 reviews from our community

Traveler rating
    5
    16
    12
    6
    1
See reviews for
9
11
Solo
0
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (13)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (15)
All months
Chico, California
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 2, 2014

We had a room overlooking the plaza and just above the restaurant. Very cool and romantic and also very noisy late into the night. they have a live band in the restaurant...plus the street musicians below the window. we did not mind too much as it is indeed such a cool and centrally located place...still...if sleeping is a prioity...

Was this review helpful? Yes
Antwerp
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2013

The hotel is located in the 16th century house of a conquistador. It's right on the central plaza (location, location, location....). We stayed three nights and loved the old building. We had a big room that looked out over the plaza. It consisted of two rooms (we travel with two children) and a bathroom. The old furniture, the big, wooden,... More 

Was this review helpful? Yes
Kathmandu, Nepal
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2013

Though not cheap it does not disappoint. Rooms are ample, and well furnished colonial style. from the colectivo drop off just 8 cuadras or blocks. the Tzotzil children are sweet and sell tiny objects for recuerdos, of Chiapas. The Mexican government made new highways and in general begins to invest in tourism, and for the have nots. Indians come from... More 

Was this review helpful? Yes
Ensenada, Mexico
Top Contributor
137 reviews 137 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 9, 2013

This old charming hotel is located across the main square from the cathedral of San Cristobal enjoying a superb walk to everything location. The hotel does need a remodel regarding maybe carpeting, linens, blankets, etc. Carpets due look worn and really don't go with the amazing colonial architecture throughout the hotel. Linens and blankets are ok. Rooms are super clean,... More 

Was this review helpful? Yes
Schindellegi, Switzerland
Top Contributor
593 reviews 593 reviews
151 hotel reviews
382 helpful votes 382 helpful votes
1 of 5 stars Reviewed January 24, 2013

Tired hotel. Broken doors, broken windows, dirty carpets, hard beds, horrible pillows, awfull bathroom, unbelievable low temperature at the room without any heating system availabel. One of the worst hotels i have been in the last 20 years. The location is excellent at San Cristobal main square and the free wifi works, but there are dozens of better choices in... More 

Was this review helpful? Yes
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2011

Nice hotel, friendly staff, Price little to high (600$) incl. Continental. But it is cold and hot water would be nice, but same escuse as earlier rewiews. Fimbib

Was this review helpful? Yes 2
Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 10, 2010

We understand the front of the hotel is original from about 1528 where Spanish Conquistador Diego de Mazariegos lived. This hotel is as rich in history as the city itself. It is conveniently located across the plaza and walking distance to shops, restaurants, churches, markets -- AMAZING! The hotel staff is friendly, breakfast is very nice (included with room), secured... More 

Was this review helpful? Yes 1
auckland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2009

Hotel Santa Clara is pretty low on the guide books radar. We went there after spending two fab nights at Na Bolom and wanting a swimming pool. Although the rooms are just ok the sense of history in the wooden balconies and surrounds and the byzantine? looking paintings with lashings of gold just entranced me so as consequence I loved... More 

Was this review helpful? Yes
Baltimore, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 5, 2009

The location is fantastic since it is adjacent to the zocalo, but that doesn't make up for the musty, dark rooms and gloomy service. Every time we went to the desk for assistance, the young clerk barely lifted her head to acknowledge we were there ... as if we were a bother. The rooms are dark and not very clean.... More 

Was this review helpful? Yes 3
vincennes
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2007

We spent two nights at the Santa Clara and had a fine stay. We were tired and walked straight there after a long bus trip but we would have found better and cheaper hotels in the side streets if we had bothered to look for them. The staff is really nice and the rooms are "authentic" but ours had a... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
View from room (4)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question