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Insurgentes 1 Y Plaza Central, San Cristobal de las Casas 29200, Mexico
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Santa Clara
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35 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Gallup, New Mexico
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 2, 2014

We had a room overlooking the plaza and just above the restaurant. Very cool and romantic and also very noisy late into the night. they have a live band in the restaurant...plus the street musicians below the window. we did not mind too much as it is indeed such a cool and centrally located place...still...if sleeping is a prioity...

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Antwerp
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2013

The hotel is located in the 16th century house of a conquistador. It's right on the central plaza (location, location, location....). We stayed three nights and loved the old building. We had a big room that looked out over the plaza. It consisted of two rooms (we travel with two children) and a bathroom. The old furniture, the big, wooden,... More

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Kathmandu, Nepal
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2013

Though not cheap it does not disappoint. Rooms are ample, and well furnished colonial style. from the colectivo drop off just 8 cuadras or blocks. the Tzotzil children are sweet and sell tiny objects for recuerdos, of Chiapas. The Mexican government made new highways and in general begins to invest in tourism, and for the have nots. Indians come from... More

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San Quintin, Baja California, Mexico
Top Contributor
60 reviews 60 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 9, 2013

This old charming hotel is located across the main square from the cathedral of San Cristobal enjoying a superb walk to everything location. The hotel does need a remodel regarding maybe carpeting, linens, blankets, etc. Carpets due look worn and really don't go with the amazing colonial architecture throughout the hotel. Linens and blankets are ok. Rooms are super clean,... More

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Schindellegi, Switzerland
Top Contributor
521 reviews 521 reviews
141 hotel reviews
281 helpful votes 281 helpful votes
1 of 5 stars Reviewed January 24, 2013

Tired hotel. Broken doors, broken windows, dirty carpets, hard beds, horrible pillows, awfull bathroom, unbelievable low temperature at the room without any heating system availabel. One of the worst hotels i have been in the last 20 years. The location is excellent at San Cristobal main square and the free wifi works, but there are dozens of better choices in... More

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Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2011 via mobile

Nice hotel, friendly staff, Price little to high (600$) incl. Continental. But it is cold and hot water would be nice, but same escuse as earlier rewiews. Fimbib

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Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 10, 2010

We understand the front of the hotel is original from about 1528 where Spanish Conquistador Diego de Mazariegos lived. This hotel is as rich in history as the city itself. It is conveniently located across the plaza and walking distance to shops, restaurants, churches, markets -- AMAZING! The hotel staff is friendly, breakfast is very nice (included with room), secured... More

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auckland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2009

Hotel Santa Clara is pretty low on the guide books radar. We went there after spending two fab nights at Na Bolom and wanting a swimming pool. Although the rooms are just ok the sense of history in the wooden balconies and surrounds and the byzantine? looking paintings with lashings of gold just entranced me so as consequence I loved... More

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Baltimore, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 5, 2009

The location is fantastic since it is adjacent to the zocalo, but that doesn't make up for the musty, dark rooms and gloomy service. Every time we went to the desk for assistance, the young clerk barely lifted her head to acknowledge we were there ... as if we were a bother. The rooms are dark and not very clean.... More

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vincennes
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 29, 2007

We spent two nights at the Santa Clara and had a fine stay. We were tired and walked straight there after a long bus trip but we would have found better and cheaper hotels in the side streets if we had bothered to look for them. The staff is really nice and the rooms are "authentic" but ours had a... More

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Additional Information about Santa Clara

Address: Insurgentes 1 Y Plaza Central, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Also Known As:
Santa Clara San Cristobal De Las Casas, Mexico - Chiapas

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Amenities

Bar / Lounge Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Number of rooms
40

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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