We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 70 San Cristobal de las Casas hotels

Diego De Mazariegos

4.0 of 5 Hotel   |   Calle 5 De Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
Hotel amenities
Save Saved
You added Diego De Mazariegos to your Saves list
Diego De Mazariegos
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Traveltheworld0012 Charleston, South Carolina
Write a Review

89 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Charleston, South Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I think the key to this hotel is to pick a room on the main patio. For example 308, 309, 310 *similar rooms are all fabulous. They are very large with 2 beds, fireplace and lovely outdoor patio. This is a very large hotel with over 70 rooms so there is a lot of variety. We loved our room and... More

Was this review helpful? Yes
lincs UK
Top Contributor
188 reviews 188 reviews
141 hotel reviews
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving at the main reception - we were in fact transferred to the other building, which included the restaurant & a second reception manned by a pleasant English speaker. It had a lovely courtyard & our room was at the back on the first floor. We had requested a quiet room & although it did not have a great view... More

Was this review helpful? Yes
North London
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 14, 2014

I was travelling with a group and therefore had no choice. I agree with the previous contributor about the balcony - it is a joke! You have to keep your curtains drawn all the time because otherwise you are on show to all the other balcony occupants. It was fairly cold when we stayed and there was no heat nor... More

Was this review helpful? Yes
Westhill, United Kingdom
Top Contributor
84 reviews 84 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 4, 2014

If you are a private traveller don't bother with my comments and choose somewhere else! We were part of a small group tour and were sentenced to 2 days. The room we had was in their "new block" which was in a horseshoe configuration. So our "balcony" looked directly into the balcony across the very narrow atrium. Add tiles everywhere... More

Was this review helpful? Yes
San Juan Cosala, Mexico
Top Contributor
94 reviews 94 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed February 15, 2014

Upon checking into room #315 we found the bed was dirty, the toilet wouldn't flush and the shower was clogged with someone else's hair. We left a note with the desk to have the room cleaned while we were at dinner and that didn't happen. I politely waited to talk to the desk clerk, but he wouldn't believe our room... More

Was this review helpful? Yes
Brussels, Belgium
Top Contributor
56 reviews 56 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 14, 2014

The central location would be good, if there was a good isolation/insonorisation system. The bathroom is new and clean. The major problem of the room we got was the noise: non stop day and night (we were in the Hacienda part, in the room 107, that gives directly on the street 1 de Marzo). The room was tiny and not... More

Was this review helpful? Yes
Shoreline, Washington
2 reviews
2 of 5 stars Reviewed January 19, 2014

I made reservations for this hotel where I planned to stay for 6 nights, unfortunately they had no availability for the whole time , so I reserved for four nights. The price was the same for a regular room that for the suite, so I choose the suit. When I arrived the room was very clean, spacious, king size bed,... More

Was this review helpful? Yes
Chagrin Falls, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014

My husband and I were in San Cristobal for the holidays and spent 2 nights at the Diego de Mazariegos hotel. We were happy with everything EXCEPT the fact that both mornings we did not have hot showers (San Cristobal is 7,000 ft high, you kind of need a hot shower in the morning!).The first day it happened, they came... More

Was this review helpful? Yes 1
Gaithersburg, Maryland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2013

Overall a decent experience, except we had to discover the true nature of the staff during our stay. Pros: Clean, nice-looking rooms right in the middle of the city. Cons: Had a tablet stolen from our room on our first day, and unfortunately the staff were unhelpful in trying to locating the missing item. Since the door was locked, it... More

Was this review helpful? Yes 2
New York
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 4, 2013

We booked our room through Booking.com and when we arrived by bus from Tapachula early in the morning, we mpnever expected to be able to check in, bu5 to our surprise, at 8:30 am, we were able to check in and a room was available. We did not try the restaurant because breakfast was no included, but it looks like... More

Was this review helpful? Yes

Been to Diego De Mazariegos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Diego De Mazariegos

Also Known As:
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas
Address: Calle 5 De Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#3 Best Value Hotel in San Cristobal de las Casas
#4 Family Hotel in San Cristobal de las Casas
#4 Luxury Hotel in San Cristobal de las Casas
#15 Romantic Hotel in San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diego De Mazariegos 4*
Official Description (provided by the hotel):
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline and HotelsClick so you can book your Diego De Mazariegos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Diego De Mazariegos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.