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All 72 San Cristobal de las Casas hotels

Diego De Mazariegos

4.0 of 5 Hotel   |   Calle 5 De Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
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Certificate of Excellence 2014
A recent review
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93 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 7, 2014

This hotel is ideally located two blocks from the main plaza. It is an extremely pretty hacienda style property, with a nice central courtyard you can sit in and rooms set around the inner and outer walls which have balconies. Sadly though the rooms do have drawbacks, including the balconies directly overlooking the rooms opposite so privacy is difficult and... More

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Charleston, South Carolina
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 26, 2014

I think the key to this hotel is to pick a room on the main patio. For example 308, 309, 310 *similar rooms are all fabulous. They are very large with 2 beds, fireplace and lovely outdoor patio. This is a very large hotel with over 70 rooms so there is a lot of variety. We loved our room and... More

Was this review helpful? Yes 1
lincs UK
Top Contributor
200 reviews 200 reviews
144 hotel reviews
315 helpful votes 315 helpful votes
4 of 5 stars Reviewed March 26, 2014

Arriving at the main reception - we were in fact transferred to the other building, which included the restaurant & a second reception manned by a pleasant English speaker. It had a lovely courtyard & our room was at the back on the first floor. We had requested a quiet room & although it did not have a great view... More

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North London
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 14, 2014

I was travelling with a group and therefore had no choice. I agree with the previous contributor about the balcony - it is a joke! You have to keep your curtains drawn all the time because otherwise you are on show to all the other balcony occupants. It was fairly cold when we stayed and there was no heat nor... More

Was this review helpful? Yes 1
Westhill, United Kingdom
Top Contributor
112 reviews 112 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed March 4, 2014

If you are a private traveller don't bother with my comments and choose somewhere else! We were part of a small group tour and were sentenced to 2 days. The room we had was in their "new block" which was in a horseshoe configuration. So our "balcony" looked directly into the balcony across the very narrow atrium. Add tiles everywhere... More

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San Juan Cosala, Mexico
Top Contributor
106 reviews 106 reviews
57 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed February 15, 2014

Upon checking into room #315 we found the bed was dirty, the toilet wouldn't flush and the shower was clogged with someone else's hair. We left a note with the desk to have the room cleaned while we were at dinner and that didn't happen. I politely waited to talk to the desk clerk, but he wouldn't believe our room... More

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Brussels, Belgium
Top Contributor
66 reviews 66 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 14, 2014

The central location would be good, if there was a good isolation/insonorisation system. The bathroom is new and clean. The major problem of the room we got was the noise: non stop day and night (we were in the Hacienda part, in the room 107, that gives directly on the street 1 de Marzo). The room was tiny and not... More

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Shoreline, Washington
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2014

I made reservations for this hotel where I planned to stay for 6 nights, unfortunately they had no availability for the whole time , so I reserved for four nights. The price was the same for a regular room that for the suite, so I choose the suit. When I arrived the room was very clean, spacious, king size bed,... More

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Chagrin Falls, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 10, 2014

My husband and I were in San Cristobal for the holidays and spent 2 nights at the Diego de Mazariegos hotel. We were happy with everything EXCEPT the fact that both mornings we did not have hot showers (San Cristobal is 7,000 ft high, you kind of need a hot shower in the morning!).The first day it happened, they came... More

Was this review helpful? Yes 2
Gaithersburg, Maryland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2013

Overall a decent experience, except we had to discover the true nature of the staff during our stay. Pros: Clean, nice-looking rooms right in the middle of the city. Cons: Had a tablet stolen from our room on our first day, and unfortunately the staff were unhelpful in trying to locating the missing item. Since the door was locked, it... More

Was this review helpful? Yes 3
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Additional Information about Diego De Mazariegos

Address: Calle 5 De Febrero 1 | Calle Maria Adelina Flores 2, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diego De Mazariegos 4*
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Also Known As:
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas

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Hotel & grounds (21)
Bathroom (2)
Room/suite (19)
Dining (3)
View from room (1)
Other (12)

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Family/play areas (3)
Room/suite (6)
Dining (1)
Other (8)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#4 Luxury Hotel in San Cristobal de las Casas #5 Family Hotel in San Cristobal de las Casas
Hotel Class
Official Description (provided by the hotel)
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services ... more   less 
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