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All 71 San Cristobal de las Casas hotels

Hotel Palacio de Moctezuma

Av. Benito Juarez No. 16, San Cristobal de las Casas, Mexico
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Hotel Palacio de Moctezuma
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A recent review
4 of 5 stars Reviewed January 25, 2014
bowlie83 Melbourne
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35 reviews from our community

Traveler rating
    8
    14
    7
    2
    4
See reviews for
6
9
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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English first
Melbourne
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 25, 2014

We came here on a tour and really loved this hotel! Most of its rooms surrounded a garden filled courtyard, and the hotel itself was initially a large home for a family that they have converted into a hotel. It is very charming and has a spanish colonial feel to it. The staff are very polite and friendly, the rooms... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 2, 2014

This hotel is well located close to the central square. Internet works well and rooms are large. Pleasant environment inside the hotel and our price included breakfast. Compared to other hotels in San cristobal this one is a tad high.

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 28, 2013

Stayed as part of a Central America your. Good clean rooms and bathrooms. Very spacious rooms. It does get chilly so make sure you have thermals at night. Very close to main streets Definitely a hotel to stay in for people who are fussy about cleanliness

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essex
Top Contributor
85 reviews 85 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 21, 2013

I was introduced to the hotel by receptionist Brenda who is a very cheerful helpful girl. We had a really spacious room with a lovely big bed. We did have a problem with hot water but once we spoke to reception it was sorted out. Very pleasant staff, nice and clean nice patios to sit in and a computer in... More

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Givat Olga
Top Contributor
85 reviews 85 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 13, 2013

I loved my stay in this hotel. It is in the center, but not on the main street,so it's very quite and not so full of people in the evenings. It has beautiful patios and two lobbies, one of them with a fireplace. It was so cosy to sit there on rainy evening. Our room was very spacious, with big... More

Was this review helpful? Yes 1
italy
Top Contributor
144 reviews 144 reviews
61 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 15, 2013

The whole setting is delightful, with patios, small terraces and plenty of plants and flowers. Besides, the place is very centric and it is really easy to go around the town during the day and at night. The breakfast can be had at the hotel (continental or full) for an insignificant amount but there are good places also in the... More

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1 review
2 of 5 stars Reviewed January 2, 2013

Despite central location and decent price, our stay here was completely marred by a rude awakening at 6am by an extremely noisy boiler!!! We rang reception immediately to inform them of this and 20 minutes later we are still waiting for it to be switched off!!!! Not happy especially when this was the one day on holiday we can get... More

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Travelers are raving about these San Cristobal de las Casas hotels

Fredericton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2011

This hotel had a great location right downtown in San Cristobal de las Casas, just a 5-10 minute walk to the huge market, restaurants, and bars. Outdoor-sy feel with beautiful scenery from the rooms and balconies. Very friendly staff as well. The only bad thing I would say about this hotel is that they don't have an elevator, and the... More

Was this review helpful? Yes 2
Adelanto, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 4, 2011

this place was just couple of minutes from the main streets. the rooms were very clean and the staff were nice i would come back to this hotel. they also have a computer in the lobby that you can use.

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Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 18, 2011 via mobile

The rooms are good size, fairly good cleanliness, nice staff, wireless Internet throughout hotel free, iffy security since you can leave your key at the desk and they don't seem to question who ask for it. Not a bad place to stay for a quick stay in San Cristobal.

Was this review helpful? Yes 1
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Additional Information about Hotel Palacio de Moctezuma

Address: Av. Benito Juarez No. 16, San Cristobal de las Casas, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
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Also Known As:
Hotel Palacio De Moctezuma San Cristobal De Las Casas, Mexico - Chiapas

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Airport Transportation
Number of rooms
49

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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