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All 72 San Cristobal de las Casas hotels

Hotel Jardines del Carmen

2.5 of 5 Hotel   |   Av. Ignacio Allende No.22, San Cristobal de las Casas 29200, Mexico
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A recent review
3 of 5 stars Reviewed January 3, 2014
MaferArroyo Guatemala City, Guatemala
  • Reviews (25)
  • Photos (12)
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25 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
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English first
Mazatlan, Mexico
2 reviews
2 of 5 stars Reviewed April 11, 2014

I booked and prepaid a single room at this hotel through Expedia, or I would have moved! No bottled water in room, no ice machine, no restaurant, no coffee maker, no hot water for 4 days out of 7, saggy mattress, lumpy pillows, leaking drain under sink, no sink plug, no heating on cold nights, MASH-type unadjustable shower 2 feet... More

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Guatemala City, Guatemala
4 reviews 4 reviews
3 of 5 stars Reviewed January 3, 2014

The hotel is nice and the location is great, it's just 10 min. from the central park but the service is NO good, they lack from a restaurant or any food services, they don't leave enough towels or shampoos, it is really noisy at night and the wifi doesn't work well on the third floor.

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Isla Mujeres, Mexico
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 9, 2013

We were looking for a step up from the hostel and found this hotel online. It was cheaper to pay at the desk than to book through the website (expedia) which was nice. They gave us a room on the second floor facing the street. There was a window that opened to a terrace, and the view is of a... More

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Timbuktu, Mali
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2012

Our group of optometric missionaries booked over 30 rooms from the owner, "Carmen." We were compelled to shower in cold water because Carmen directs her employees to turn down the thermostats on the water heaters. When informed there is no hot water in the shower, Carmen said "All services should be on and I will investigate." This is fraud because... More

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Travelers are raving about these San Cristobal de las Casas hotels

Madrid, Spain
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 1, 2011

The hotel is really beautiful and the common areas are nicely decorated, but our room was simple, noisy and cold at night, with an uncomfortable bed. The hotel seemed empty when we arrived (as most of the rooms had their doors open) and we were given one of the rooms looking onto the street. Traffic, as well as conversations and... More

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miami, fl
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 11, 2010

the place is huge, but i think we were the only guests in the hotel. service was less than friendly. i don't think anyone would have said peep to me if i hadn't greeted them whenever i passed the desk. the room was spacious and clean enough. the shower got pretty hot. we had two nice big windows that opened... More

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18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2009

We had arrived in San Cristobal without a reservation and walked by this hotel on the way to check out several others listed in our guide book. The hotel is arranged around a central courtyard and appears to be very new. The rooms were clean, we had a king size bed and enjoyed our stay.

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5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2008

The Hotel is very close to the Zocalo which made life easy, and is pleasant and quiet. Plumbing worked a treat! We stayed 2 nights and I think we may have been the only guests. We did have 1 problem in that we'd tried to book online through a broker, and because it rejected my card, our confirmation email was... More

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Additional Information about Hotel Jardines del Carmen

Address: Av. Ignacio Allende No.22, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Jardines del Carmen 2.5*
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Also Known As:
Hotel Jardines Del Carmen San Cristobal De Las Casas, Mexico - Chiapas

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Hotel & grounds (6)
View from room (1)
Other (3)


Free High Speed Internet ( WiFi ) Free Parking
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