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Hotel Jardines del Centro

1ero de Marzo esq 5 de Mayo 29, San Cristobal de las Casas, Mexico
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1 room 1 guest
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Hotel Jardines del Centro
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sterling, Alaska
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed three nights at this hotel partly because they had a promotion of three nights for the price of two – 911 pesos per night. We requested a double on the third floor, room 321 as suggested by friends, in order to use a common sitting area with a view. The sunsets were great. But, we were lucky to... More 

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Mexico City, Mexico
Level Contributor
241 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
2 of 5 stars Reviewed May 16, 2013

At the first look: "very nice". But then the problems started. Bathroom really smelled of humidity and canalization. I had the room in the backyard. Not even the open window helped! Night receptionist was a nightmare. A guy. Very unhelpful, unfriendly, plus he didn't know the basic stuff such as what time does the hotel restaurant opens for breakfast... Breakfast... More 

Was this review helpful? Yes 1

Travelers are raving about these San Cristobal de las Casas hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 23, 2012

The first room we were assigned was damp and moldy. The second room was worse. Black Mold was everywhere. The walls wooden doors, I won't attempt to describe the bathroom. I did notice that the rooms off the lobby area had undergone a renovation but they appeared to be empty. We booked on expedia and maybe this is the room... More 

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Englewood, Florida, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 10, 2012

Traveling on a budget can be daunting but we found the Hotel Jardines del Centro to be clean, comfortable and conveniently located in San Cristobal. The staff is helpful. Rooms are cleaned daily, and they provide bottled water. No heat in winter so it's chilly but plenty of hot water. Free wifi available in the rooms. For an additional charge,... More 

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Mexico City, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 29, 2011

My family and I decided to go to San Cristobal on a long weekend at the very last minute. That meant all the hotels we tried first were fully booked. Through a travel agency we found availability in Jardines del Centro, which was a relief! Location is privileged: only one block away from the main square and a 15 minute... More 

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Inverness, United Kingdom
1 review
2 of 5 stars Reviewed October 29, 2011

Hotel staff were nice but rooms reeked of dampness, not sure if this is to do with the climate as other with our group in different hotels had similar issue. BUT they took our reservation on credit card, charging for one day, then when we were there charged us for our full stay including this day again! And if you... More 

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Madrid, Spain
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2011

HOTEL ADVERTISES AS FOUR STAR HOTEL BUT IS OFFICIALLY LISTED WITH TOURIST BUREAU AS A 3 STAR. -room infested with mosquitoes (probably caused by the damp climate and garden in the lobby). spent the first 30 min trying to kill the bugs. - there was no hot water to shower (bad since the climate was damp and cold) We reported... More 

Was this review helpful? Yes 1
Queensland
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed February 6, 2011

The hotel has a beautiful, well-tended tropical garden setting on the ground floor, with several open spacious sitting areas. Our reservation was in place when we arrived. Our room, although small, was clean, as was the bathroom. Hot water was good and hot. San Cristobal can get very cold at night, but there was no heating in the room, so... More 

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Warsaw, Poland
Level Contributor
3 reviews
4 of 5 stars Reviewed January 25, 2011

We stayed three nights in this hotel. If you dont like to be bothered by the street traffic, make sure to get a room inside the block. We didn't eat in the restaurant, it doesn't look much appealing and it's much better to try other places for eating. Parking is safe. There are several cauches and comfortable armchairs in the... More 

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Cambridge, Massachusetts
1 review
2 of 5 stars Reviewed July 18, 2010

I dont recommend this hotel: The room is small, the bathroom floods after taking a shower, the pillows are not comfortable , they have problems with water pressure and hot water and, finally, it is crowded and noisy. They offered me a price when I called them from US and once I came they charged me more.

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