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All 71 San Cristobal de las Casas hotels

Hotel Tierra y Cielo

3.5 of 5 Hotel   |   Av. Benito Juarez n 1 | Centro Historico, San Cristobal de las Casas 29200, Mexico
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A recent review
3 of 5 stars Reviewed January 22, 2014
Rolandinho2010 Amsterdam, The Netherlands
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79 people have reviewed this hotel

Traveler rating
    46
    18
    11
    2
    2
See reviews for
19
28
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Amsterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 22, 2014 via mobile

We were a little unlucky with the noisy street corner room. The room itself is very nice and had a good bed. The small sitting area in the courtyard looks a little outdated. They seem to have a great restaurant, but the two snacks we took in the outdoor area were both very dry of taste. So we decided not... More

Was this review helpful? Yes 2
MartaOlivia, Gerente at Hotel Tierra y Cielo, responded to this review
Google Translation

Muchas Gracias! Lamentamos que no haya visitado el Restaurante, pero agradecemos sus comentarios sobre el ruido. Ya estamos trabajando en... More

Shoreline, Washington
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

Thank you to all the people that works at this exceptional place. The comfort I experienced was immediate, but when I tried their food my body and soul was conquered completely. There is not other place where you can enjoy more San Cristobal that in Tierra y Cielo. I toured many places and visited the whole city…needless to say that... More

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MartaOlivia, Gerente at Hotel Tierra y Cielo, responded to this review
Google Translation

Muchas gracias por su visita! Nos da mucho gusto que haya disfrutado su estancia con nosotros, será un gusto recibirlos... More

Saltillo, Mexico
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 8, 2013

We stayed for 4 nights in this hotel, the place could be called charminig, rooms are okay, bathrooms are dark and imposible to manuever in, having old rusted faucets is not quiant. The food from the restaurant is creative, very good, but the service all around from lobby to restaurant staff is inexistent. My husband, two children and I stayed... More

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Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2012 via mobile

Everything about this hotel is amazing. The rooms, the service, the staff and the location could not be better. The restaurant gave us some of the most tantalising food we have ever tasted. There are cheaper places to stay in San Cristobal but if your up to spoiling yourself, this is the place to be.

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 31, 2012

On the surface brilliant but our room had a huge damp stain in the wardrobe and the musty smell was so overpowering so that it affected my sleep and my daughter's breathing. Our clothes now still smell damp. It is in a great location however and there were lots of lovely touches such as a welcoming local drink but overall... More

Was this review helpful? Yes 2
Hartsdale, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2012

Excellent location, two blocks from the "Zocalo", nicely decorated rooms, pleasant service. The best feature is the restaurant where you find good dishes even during longer stays (we stayed four nights). Good value for the money.

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Mexico City, Mexico
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 17, 2012

During the second day of our stay in the hotel, an iPad went missing from our room. After searching thoroughly through the room we reported the incident to the management. Their first response was of incredulity implying that the misplacing of the ipad was entirely our responsibility. After asking to talk to the owner they told that he was unavailable... More

Was this review helpful? Yes 15
Lucerne, Switzerland
Contributor
19 reviews 19 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 30, 2011

The hotel has a perfect central ubication and, in general, has very good rooms, restaurant, common areas, etc. but the staff do not have the enough professionalism to run this place. We stayed just for one night and it was enough to see some regular aspects about the place. At the end of our breakfast (including in our price), we... More

Was this review helpful? Yes 2
New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2011 via mobile

Unbelievable value, the best food we had in Mexico. We came to Mexico every year at least twice per year. Chiapas is beautiful and Tierra y Cielo made it even better.

Was this review helpful? Yes 1
Canberra, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 19, 2011

Comfortable rooms, sensational, beautifully presented Mexican food, lovely courtyard. This is a place I hope I'll be able to come back to

Was this review helpful? Yes 1
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Additional Information about Hotel Tierra y Cielo

Address: Av. Benito Juarez n 1 | Centro Historico, San Cristobal de las Casas 29200, Mexico
Location: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Tierra y Cielo 3.5*
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Also Known As:
Hotel Tierra y Cielo San Cristobal De Las Casas, Mexico - Chiapas

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#7 Family Hotel in San Cristobal de las Casas #7 Romantic Hotel in San Cristobal de las Casas
Hotel Class
Official Description (provided by the hotel)
Located in the historic center of San Cristóbal de LasCasas, this ancient house provides the perfect settingto promote Mexican cuisine. Its dual vision allows Tierray Cielo to combine traditional and modern elements.The smells and tastes of Chiapas are recreated by ChefMarta Zepeda using a mixture of European influence andpre-Hispanic traditions. Winner, National Prize in RegionalCooking 2008. ... more   less 
Number of rooms
12

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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