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All 110 Oaxaca hotels

Hotel Casa del Sotano

3.5 of 5 Hotel   |   Tinoco y Palacios 414 | Centro Histórico, Oaxaca C.P. 68000, Mexico
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Hotel Casa del Sotano
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Ranked #15 of 110 Hotels in Oaxaca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lizzipoo Norfolk, England
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220 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, England
Top Contributor
188 reviews 188 reviews
57 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago

Very centrally located - easy walk to the Zocalo and also the restaurants near Domingo church. Room was lovely and beautifully decorated. Cleaned daily to a good standard. No wi-fi access in some of the rooms, including mine, although the reception was good in the common areas. It would cost a minimal amount to sort this out and it would... More 

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Los Angeles, CA
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family stayed at this gem for 11 nights over the Christmas-New Year Holiday. The most hospitable, friendly, comfortable, safe, pristine accommodations you could ask for. I can not understand why this amazing place isn't in the guide books. It seems to always be filled up anyway- but must give them the full kudos they deserve!

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Oxfordshire, United Kingdom
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location for ease of getting into the centre of everything and arriving from the bus stations and airport. It feels more like a home than a hotel with simple, traditional rooms and friendly staff. For us anyway, breakfast wasn't included in the price of the room. However, their breakfast menu offers great variety, value... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

We have stayed there a couple of times when in Oaxaxa. Beautiful gardens, clean and comfortable rooms with attention to extra little details. Very friendly staff. Perfect location for exploring El Centro. The only downside is the internet is sloooow and intermittent. It's ok for getting email but that's about it. Oaxaca city has great internet service so there is... More 

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Montreal, Canada
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 15, 2014

This is the letter we wrote to Casa Del Sotano's Manager after our horrible experience with theft in our room in November 2014. We NEVER heard back. We feel this hotel doesn't deserve anyone's business and urge you to avoid it. "Dear sir, My fiancé and I stayed at your hotel Casa del Sotano from November 21 to 24, 2014.... More 

Was this review helpful? Yes 4
HoteldelSotano, Gerente at Hotel Casa del Sotano, responded to this review

Dear guest: We are deeply sorry about the negative memories that you have about Casa Del Sótano, because our main objective as Hotel, is to guarantee a delightful staying and overcome the expectations of our guests, every day we do our best to give a better service quality. About your comments and annoyance because of the loss of your IPad,... More 

Colorado Springs, CO
Top Contributor
105 reviews 105 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 2, 2014

Recently stayed in this lovely hotel for 4 days with the family. The hotel is in a great location to explore Oaxaca. Restaurants and many things worth seeing are within walking distance. Hotel check-in was quick and easy, one of the many benefits of a small hotel. The room was clean and well decorated with antique furniture. We were in... More 

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Tacoma, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2014

I went with my boyfriend for 3 days and we really like the hotel. It's near the downtown, 5 min walking. The bed was nice , the bathroom was nice and clean , they have safe box in the room and everything was nice and clean. We payed a little less of what they told us , I don't know... More 

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Auckland Region, New Zealand
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2014

Oaxaca city was the first stop on our adventure around Mexico and Casa del Sotano was a wonderful home for us over the four days we spent here. The hotel has big, clean and tidy rooms and very cost effective. We had a brilliant time in Oaxaca City and location of Casa del Sotano was great to access the city's... More 

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1 review
4 of 5 stars Reviewed September 19, 2014

I loved the place. It has a great view from the patio where breakfast is served, you can see the church of Santo Domingo. People are very friendly. We arrived there very late and the person in charge of the kitchen had already stopped giving service. She offered us to make us delicious quesadillas and hot chocolate.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Beautiful garden. Has character. Quaint. Felt like home. Will stay again when I revisit Oaxaca. Breakfast not included but can be purchased cheaply from restaurant. Staff are happy to let you practise your Spanish. All were kind.

Was this review helpful? Yes 1
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Additional Information about Hotel Casa del Sotano

Address: Tinoco y Palacios 414 | Centro Histórico, Oaxaca C.P. 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa del Sotano 3.5*
Number of rooms: 22
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Also Known As:
Casa Del Sotano Oaxaca
Casa Del Sotano Hotel
Hotel Style:
#12 Romantic Hotel in Oaxaca
#16 Family Hotel in Oaxaca

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Hotel & grounds (30)
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