Reservations that were somewhat complex w/ multiple family members coming and going (including during busy christmas week) were all handled well and professionally on the internet by the hotel. The rooms are simple and altho there is a slight msuty smell in one part of a corridor, the rooms and the rest of the hotel were fine. We stayed in... More

I loved this hotel. It's a very authentic Oaxacan hotel with a great vibe, amazing staff, and a fantastic courtyard and terrace with a view that can't be beat. I was traveling with friends but had my own room and felt very taken care of and supported during the stay. The location was great and the creativity with the towels... More

We stayed for seven nights, and our grown daughter joined us for four of those nights in her own room. The people running the hotel were friendly and welcoming, and the place is well maintained and spotlessly clean. (They even wash the sidewalk outside the front door every morning.) Prices are very reasonable. The hotel is conveniently located in the... More

We just stayed here for 12 days. A long time to stay any place and what worked was that we had their one king suite, which meant we actually had a king bed and large bedroom, with another separate sitting room which included a couch, small refrigerator, TV and DVD player, small writing table and two chairs. This gave us... More

We had two short stays at this hotel, before and after a trekking trip. The staff couldn't have been more helpful during our stays and even looked after our luggage whilst we were on our trek. The view from the street is not that good, but once through the gates you are in a lovely courtyard full of plants and... More

We were booked in for a week here but left after one night. The room was nicely decorated and clean but was too small and the bathroom was tiny. There is a great view from the roof top terrace, but no view from our room. We asked if we could be moved to a bigger room due to having a... More

When I first arrived, this place didn't look like much from the street. But, once inside the courtyard it began to grow on me, and I ended up very happy. The prices are good. The staff was very friendly and helpful but didn't have much English. This is an old colonial building. The rooms face onto a central courtyard and... More

Me and my friend spent 2 nights in Casa del Sotano, and I must admit we were quite pleased, although the hotel pictures on the web made us think we are going to stay at a palace:) So, the service was really competent, the room very nicely decorated and clean, and the view from the breakfast terrace was breathtaking! Breakfast... More

Nice courtyard, quiet setting, clean and beautifully decorated rooms, very friendly staff, good location, great breakfast on a small balcony with a view of the city. It's a great value-for-money hotel. More