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Casa de Sierra Azul

#20 of 108 Hotels in Oaxaca
Certificate of Excellence
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Hidalgo 1002 | Colonia Centro, Oaxaca 68000, Mexico
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Casa de Sierra Azul
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (32)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (36)
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Cuernavaca, Mexico
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

The hotel is in a perfect location. It has character and a very warm, inviting decor. Rooms are comfortable, good size, clean and they have a coffeemaker. Used to prepared my cup of coffee and take it with me to the inside patio whilst reading my emails first thing in the morning, it makes you feel at home. Employees are... More 

Was this review helpful? Yes 1
Direccion S, Gerente at Casa de Sierra Azul, responded to this review

Very dear Alleuna: We thank you for taking the time to send us your opinion. We work every day on new ideas of decor and amenities to put in the rooms to make them more beautiful and comfortable for our guests. We were very happy to receive your visit and expect to see you again, I´d like to remind you... More 

London
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed March 25, 2015

I just loved this hotel! The staff were probably the friendliest I have ever come across in a hotel. They were all just great. There is very little, if any, English spoken. Fortunately I could speak Spanish but I am not sure how you would get by if you don't speak Spanish, but they really try hard. Our room was... More 

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Direccion S, Gerente at Casa de Sierra Azul, responded to this review

Dear Artemis It´s really nice to hear your comments. Staff at Casa de Sierra Azul is very happy to work here, this is clear in the friendliness they always show. It´s easy to be happy in a place like this. All of the staff is now taking English lessons, so that our English speaking costumers feel more at home, for... More 

Tijuana, Mexico
Level Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 22, 2015

What a great little hotel ( 17 rooms) . Just returned from there . Its 2 blocks from the main square and surrounded by all kinds of restaurants, boutiques, bars/coffee places and the like. We stayed in room #4 and it was great. Big bathroom, air, etc. Food and staff went above and beyond. You can walk to the main... More 

Was this review helpful? Yes 1
Direccion S, Gerente at Casa de Sierra Azul, responded to this review

Dear Julio Indeed our location is something special, two blocks away from Main Square (zocalo) and half a block away from Ex covento de San Pablo. Room 4 is decorated by interior designer Alonso Leño Sada, wood artist. Staff here is gret we are all very happy to work in such an amazing place, we feel lucky to receive guests... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

We stayed for a week in a courtyard room, #12. It was spacious, quiet and comfortable. Though it lacked a window (the street side windows have been blocked off), we didn't mind because of the very pleasant courtyard. Some details are not quite what we might have hoped -- wifi was spotty in our room and the cleaning staff seemed... More 

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SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Dear Mike, some of the challenges one faces when being instelled in a 19th century building is the very thick walls. This detail a side of making the location unique and historical blocks the wifi signal in some rooms, we are working on the solution for we want our guests to be as comfortable as possible. We thank your comment... More 

boca raton
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

Just returned from staying here and overall really liked the place and the people. The problem I had was in the little details. It's a very attractive, very conveniently located property, though there was some work going on which was noisy. I'd advise to stay away from room 1 because you have to cilmb so many steps and then the... More 

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SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Very dear Boca Ratón. We apologize for the inconvenience work we had to do on the back yard regarding the water pumping system that made some noise. We specifically chose a date in which we had less occupation to do the work and to send our manager Bernardo on an on intensive three day training on luxury hotel services. We... More 

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed January 19, 2015

Excellent Hotel with unrivaled location in the center of Oaxaca. Chef is awesome, and so is the service. They made us feel at home with their hospitality, and solved all our questions and requests. Definitely going back!

Was this review helpful? Yes
SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

We are very pleased to feel your satisfaction, we work very hard every day to make our guests feel happy and comfortable. Our chef Eber is specialized on Oaxacan and contemporary Mexican food, we all love him : ) We´ll be very happy to have you back More 

Brussels, Belgium
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 29, 2014

This was a beautiful hotel with a great inner yard and very taken care of rooms. The location also very convenient not far from the zocalo. The minor downside was the fact that almost nobody in the hotel spoke english & they seem not to be really informed about where we could find food at 11pm , while we went... More 

Was this review helpful? Yes 1
SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Dear Alceste, we were very pleased to receive you at our house, as we are always trying to improve our service quality we are very pleased to inform you that all of our staff is now taking English classes. We have also changed the foldable beds to better quality ones. We´ll be very happy to get another visit from you... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 20, 2014

I loved Oaxaca, and I loved the hotel, they have a very nice deck, and they have these own Mezcal wich is great, the room was really clean and pretty, and the location is perfect, near everything, the staff was really kind and helped us a lot!

Was this review helpful? Yes
SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Dear Marisol: We are very glad you enjoyed the delicious mezcal our producers put so much love in. Our staff is our family and you will always be welcome as another family member. Hope to see you soon. Bernardo Sada Ch. General Manager More 

Mexico City, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

Perfectly situated, great experience, very nice and comfy rooms! The staff is very welcome, the ambiance suits Oaxaca very well. Also, you can ask and taste different types of Mezcal, this was a bonus experience and highly recomended, be sure to ask for this

Was this review helpful? Yes
SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Here in the staff we are very proud to show our oaxacan roots. Giving our costumers free mezcal tastings is only one of the many wonders we delight our guests with. We now count with many of the different living agave plants form wich our different mezcals are made out of, it´s called an “agavendum”. We´ll very pleased to drink... More 

Toronto
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

Our room was tucked up high off a crazy staircase, but was very roomy and clean. Felt very safe walking to the hotel and back at night, and the courtyard was a nice place for breakfast. The hotel was helpful in booking taxis and restaurants, but we struggled a bit in translation. Overall this was a surprisingly neat find in... More 

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SIERRAAZUL, Gerente at Casa de Sierra Azul, responded to this review

Dear Keen: As you probably noticed on your visit to Oaxaca, many old buildings have crazy and magical architecture, Casa de Sierra Azul, was built in the 18 hundreds as a family house. You ll be happy to now that all of our staff is now taking English classes to make your next visit more comfortable : ) Bernardo Sada... More 

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