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Fiesta Inn Oaxaca

#30 of 108 Hotels in Oaxaca
Certificate of Excellence
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Avenida Universidad 140 | Ex Hacienda De Candiani, Oaxaca 68130, Mexico
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Fiesta Inn Oaxaca
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (26)
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Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

My stay at Fiesta Inn can only be described as great.The service is amazing.Everyone who works there are very pleasant ,helpful and very polite.Hotel is very clean ,great location just 2 miles from airport ,2 miles from the central Oaxaca,surrounded with great stores ,and shop malls.Hotel also provide free ride to the centar of the city and back during the... More 

Was this review helpful? Yes
Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Dacic68: Thanks for your comments about the service and the hotel, we hope to see you soon. Regards Hotel Manager More 

San Diego, California, United States
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I don't like to wrote negative reviews because I love to travel and want to support those who make my travel /work better. But this hotel has so many problems. First, it was very difficult to find. I drove past it four times because there was no sign from one direction, and the sign from the other was tiny and... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Janice D: Thanks for your comment, I offer a sincere apology for the inconvenience during your stay. We are repairing the main hotel sign, at soon as posible will be installed on the road. We will also strengthen our cleaning processes with the housekeeper. We have free transportation to the downtown for the guests. As you can see the... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in too many "Fiesta Inn's" in the country, for sure this is the best one. Rooms are pretty much the same, but the rest of the hotel certainly is special. Super nice pool area, 2 fitness centers. Staff is very kind and the hotel is very clean.

Was this review helpful? Yes
Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review
Google Translation

Estimado Andrés S: Muchas gracias por sus comentarios, para nosotros ha sido un placer servirle en su reciente visita a... More 

Mexico City, Mexico
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed April 8, 2015

When we first arrived trouble started, the front desk staff tried to charge us again, even do our booking was already payed via booking.com, they said they didnt know about this, and we showed them the charge on the credit card. It was a terrible experience, it took nearly 20 minutes to get past the issue, after that the hotel... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review
Google Translation

Estimado Toño S. Agradezco sus comentarios y le ofrezco una sincera disculpa por los inconvenientes, como se le comentó a... More 

Oaxaca, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 8, 2015

Me and my family visited for the day to use the pool as it was especially hot that day. Had to leave around 1,000 peso credit to use the pool for everyone. Fine. But what I wasn't expecting was the really expensive food bad food, coupled with terrible service. Then getting the bill and delibritely charging us extras that we... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Mr. Jack M Thank´s for your comment, I offer an apology for the bad experience. Believe me, this will never be our intention to make you feel like that. As you can see in other reviews we have a good comments by travelers, this being an isolated case. Regards Manager Hotel More 

North Kansas City, Missouri, United States
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 5, 2015

It's a great place to do business, but if you are a family or a traveler, please chose another place to stay, it's not the right place for you. You will be annoying and annoyed for business men. If you do business it's great because the locations helps you to avoid the crowded downtown, how ever if you are most... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Mr. Luis R Thank s for your comments and for the recomendation for other travelers, you are right this is a business class category hotel, but we have services to make you feel like in home. Regards Hotel Manager More 

Kansas City, Missouri
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 16, 2015

In this particular review, I would like to emphasize the attentive customer service I received during my stay. I went out alone to see the market the first day I was in town. I carried a purse and a phone. During my exploration, I decided to walk up to the Planeterio to look at the city from afar. I was... More 

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Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Ms Courtney: Thanks a lot for sending us your comments regarding your stay with us. I am very proud of the performance of my Front Desk team especially Jesus who was supporting you during the unfortunate incident at the facilities of the Public Prosecutor's Office. Marisol, our Guest Services Manager was making calls to find you as soon as... More 

Mexico City, Mexico
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 30, 2014

All I'm going to say is that it needs renovation. We were given room 124 and told it was renovated. See the pictures and you be the judge. We moved to 244 because the rewards floor was full and my friend and I are gold and platinum members of Fiesta americana rewards. Food is good and staff is friendly. Pool... More 

Was this review helpful? Yes
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Guest (Iforest): Thanks a lot for sending your comments about your stay with us. I'm glad to know that you enjoy the food and the friendliness of the people as well as free transportation service to downtown. Regarding the remodeled rooms, we're making changes partially, initially carpets were changed by floors in some rooms. This year we will continue... More 

Santa Monica, California
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed here for four nights. Far from the center, but only a five dollars cab ride. The hotel has free shuttle, but the schedule of drop offs and pick ups are just not enough! The property is well appointed, but my room I thought needed remodeling. My door card opener was faulty and had to constantly have the front... More 

Was this review helpful? Yes 1
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review
Google Translation

Estimada Naba: Gracias por tomarse el tiempo de enviarnos sus comentarios en relación a su estancia en Fiesta Inn Oaxaca.... More 

Mexico
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 16, 2013

We stayed last weekend at this property and as always it is a nice hotel, not so near to the center of Oaxaca, but they offered free transportation to it at a time schedule. As Fiesta Inn publicity mention, is a business hotel with clean nice rooms, gym and a nice swimming pool that is clean and heated all year... More 

Was this review helpful? Yes 1
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Thanks a lot for your comments regarding your stay with us. We hope to see you in the near future. Warm regards, Adela Garcia General Manager FIESTA INN OAXACA More 

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