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Fiesta Inn Oaxaca

#33 of 108 Hotels in Oaxaca
Certificate of Excellence
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Avenida Universidad 140 | Ex Hacienda De Candiani, Oaxaca 68130, Mexico
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Fiesta Inn Oaxaca
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Fiesta Inn Oaxaca
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71 reviews from our community

Traveler rating
    28
    23
    11
    5
    4
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed April 8, 2015

When we first arrived trouble started, the front desk staff tried to charge us again, even do our booking was already payed via booking.com, they said they didnt know about this, and we showed them the charge on the credit card. It was a terrible experience, it took nearly 20 minutes to get past the issue, after that the hotel... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review
Google Translation

Estimado Toño S. Agradezco sus comentarios y le ofrezco una sincera disculpa por los inconvenientes, como se le comentó a... More 

Oaxaca, Mexico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

Me and my family visited for the day to use the pool as it was especially hot that day. Had to leave around 1,000 peso credit to use the pool for everyone. Fine. But what I wasn't expecting was the really expensive food bad food, coupled with terrible service. Then getting the bill and delibritely charging us extras that we... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Mr. Jack M Thank´s for your comment, I offer an apology for the bad experience. Believe me, this will never be our intention to make you feel like that. As you can see in other reviews we have a good comments by travelers, this being an isolated case. Regards Manager Hotel More 

North Kansas City, Missouri, United States
Top Contributor
66 reviews 66 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 5, 2015

It's a great place to do business, but if you are a family or a traveler, please chose another place to stay, it's not the right place for you. You will be annoying and annoyed for business men. If you do business it's great because the locations helps you to avoid the crowded downtown, how ever if you are most... More 

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Juan Carlos C, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Mr. Luis R Thank s for your comments and for the recomendation for other travelers, you are right this is a business class category hotel, but we have services to make you feel like in home. Regards Hotel Manager More 

Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

In this particular review, I would like to emphasize the attentive customer service I received during my stay. I went out alone to see the market the first day I was in town. I carried a purse and a phone. During my exploration, I decided to walk up to the Planeterio to look at the city from afar. I was... More 

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Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Ms Courtney: Thanks a lot for sending us your comments regarding your stay with us. I am very proud of the performance of my Front Desk team especially Jesus who was supporting you during the unfortunate incident at the facilities of the Public Prosecutor's Office. Marisol, our Guest Services Manager was making calls to find you as soon as... More 

Mexico City, Mexico
Top Contributor
100 reviews 100 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 30, 2014

All I'm going to say is that it needs renovation. We were given room 124 and told it was renovated. See the pictures and you be the judge. We moved to 244 because the rewards floor was full and my friend and I are gold and platinum members of Fiesta americana rewards. Food is good and staff is friendly. Pool... More 

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Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Dear Guest (Iforest): Thanks a lot for sending your comments about your stay with us. I'm glad to know that you enjoy the food and the friendliness of the people as well as free transportation service to downtown. Regarding the remodeled rooms, we're making changes partially, initially carpets were changed by floors in some rooms. This year we will continue... More 

Santa Monica, California
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed here for four nights. Far from the center, but only a five dollars cab ride. The hotel has free shuttle, but the schedule of drop offs and pick ups are just not enough! The property is well appointed, but my room I thought needed remodeling. My door card opener was faulty and had to constantly have the front... More 

Was this review helpful? Yes 1
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review
Google Translation

Estimada Naba: Gracias por tomarse el tiempo de enviarnos sus comentarios en relación a su estancia en Fiesta Inn Oaxaca.... More 

Mexico
Top Contributor
102 reviews 102 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 16, 2013

We stayed last weekend at this property and as always it is a nice hotel, not so near to the center of Oaxaca, but they offered free transportation to it at a time schedule. As Fiesta Inn publicity mention, is a business hotel with clean nice rooms, gym and a nice swimming pool that is clean and heated all year... More 

Was this review helpful? Yes 1
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Thanks a lot for your comments regarding your stay with us. We hope to see you in the near future. Warm regards, Adela Garcia General Manager FIESTA INN OAXACA More 

Monterrey
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 15, 2013 via mobile

My wife and I stayed 3 nights at the Fiesta Inn Oaxaca and were very pleased with the hotel. The staff was friendly and check in fast. We got room 203 which overlooks an outer garden and a big wall that kept the city noises away. The hall was quiet as well and only once did I hear a door... More 

Was this review helpful? Yes 2
Adela G, Gerente at Fiesta Inn Oaxaca, responded to this review

Thanks a lot for your comments! We hope to see you soon. Warm regards, Adela Garcia General Manager FIESTA INN OAXACA More 

Vancouver, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 23, 2012

I was recently at the hotel for a conference and was apprehensive after reading some of these reviews. I can say I was honestly surprised in a good way. The rooms were clean, well kept and service was good. I went with my family and we all enjoyed our stay. It was affordable and I felt safe at all times.... More 

Was this review helpful? Yes 2
Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 18, 2012

The rooms here are fine and the staff are friendly but the service is not great. Only one person working at front desk and takes forever to get checked in or even to ask a question. Service in restaurant is equally slow and so you wait a long time to be served and all the food arrives cold. They give... More 

Was this review helpful? Yes 1
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