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Hotel Palacio Borghese

#3 of 108 Hotels in Oaxaca
Certificate of Excellence
Allende 208 | Centro, Oaxaca 68000, Mexico
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Hotel Palacio Borghese
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Hotel Palacio Borghese
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109 Reviews from our TripAdvisor Community

Traveler rating
    90
    12
    6
    1
    0
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10
73
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
  • All months
    (109)
  • Mar-May only
    (28)
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    (18)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (39)
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The outside of this historic street-front hotel doesn't say much about what you'll find inside. Once you pass through the large front doors (gate), you will be transported to a different time. The courtyard style interior feels safe, peaceful, and quiet. There are friendly staff members on the property around the clock, and they are eager to help. This is... More 

Was this review helpful? Yes
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Joyjoy It is a pleasure to know that our loved facilities, our beautiful peaceful and quiet courtyard. You enjoyed the beautiful view from our solarium. Please tell us the professional services of our staff were excellent. We hope to see you soon again in Borghese Palace Jose Manuel Lopez Ramos Manager Hotel Palacio Borghese More 

Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2015

Loved the high quality standards of the room/suite. We don't ever go to a luxury hotel, because we don't like how it seems to separate you from your destination. Neither do we ever take advantage of the luxury amenities, but Palacio Borghese was perfect. The room was spotless, and incredibly beautifull. Loved the breakfast with an abundance of fresh fruit,... More 

Was this review helpful? Yes 2
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Pabljo. Thank you very much for your compliments on the high quality estánderes their comments motivate us to strive each day. We are pleased that the fresh fruit, juice, bread etc breakfast was good for you Really the views of Santo Domingo and the historic center are fabulous and charming. We appreciate your comment about the service and the... More 

England
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2015 via mobile

Stayed two nights the week before Easter - this is a beautiful old building with only a few rooms/suites but the service was impeccable and there was always someone available to look after you. With the main cathedral square only a couple of blocks away this hotel is ideally located as it is really close to, but not right in... More 

Was this review helpful? Yes
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Simseeler Thank you very much for all your compliments on our lovely hotel. It is a pleasure to know that the services were spotless and warmly by our staff. You say that the views of the church of St. Dominic and the Historical Center are beautiful .Many thanks for your stay in Borghese Palace, hope to see you soon.... More 

Cabo San Lucas, Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

The title of my review says it all! You go out the front door and everything is in walking distance. All of the staff were so courteous and accommodating. I asked the first morning if they had some peanut butter which they did not. The next day at breakfast they brought out a bowl of peanut butter thanks to the... More 

Was this review helpful? Yes 1
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Nancy W. t is a pleasure to know that our Borghese Palace has a perfect location, our staff is friendly and attentive and your suite is comfortable and beautiful. It was a delight to have you in Borghese Palace. All staff sends warm greetings. Josè Manuel Ramos Lòpez Borghese Palace manager More 

London, England, United Kingdom
Top Contributor
215 reviews 215 reviews
54 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed March 5, 2015

This hotel is perfectly located, just down the road from the Santo Domingo church. The cab ride into town from the airport was 130 pesos (for a shared ride, it was around 200 for your own cab). The hotel was exactly what we look for in a boutique hotel and there were lots of positives - * The property is... More 

Was this review helpful? Yes 2
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear David Thank you very much for your kind comments about our beautiful hotel, perfect location, and as you mention Siena room is large and beautifully decorated with high ceilings, a stone fireplace and elegant furniture inside the room. It is a pleasure that our staff is attentive and professional and our delicious breakfasts are to your liking. Hope to... More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

We stayed 4 nights at Palacio Borghese. For the price and previous reviews we really thought the hotel would be around 5 stars, I would say it was more like 3.5. It was somewhat disappointing. The location of the hotel was the best. Staff was very nice and helpful. They assisted with what they could and gave us good recommendations... More 

Was this review helpful? Yes 1
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear GP We appreciate all your comments, effectively when you got to your room the first day the air conditioning worked very well, so there was no problem at your first night. Second night at about 9 pm there was a blackout in the whole town, that's why the air conditioning got broken. You reported this to the front desk... More 

new jersey
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 27, 2015

My wife and I just returned from a wonderful stay at the Palacio Borghese in Oaxaca. We stayed in the Verona room which has a king size bed. Our room was amazingly appointed; the bed was plush and very comfortable and made for a very pleasant night sleep. It is true that the room comes only with a continental breakfast,... More 

Was this review helpful? Yes 2
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Derwin 424 Borghese Palace staff is very happy to know that your stay with us is wonderful. Jose Luis is pleased to know that delicious food was a good experience. Our Hotel is very close to the beautiful church of Santo Domingo, restaurants, galleries, banks, etc. For us it was a pleasure staying at Palacio Borghese. We hope you... More 

Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 12, 2015

Looks great on the surface......but for a lot of $$$$$$$$$....we got very little. Including a sparse breakfast of fruit and bread...and coffee. Had to deal with no water. Then only scalding hot water...and then moving rooms ..mosquito infested......the manager was totally disinterested...oaxaca is cold in the evening. Heating in rooms did not work....staff was very helpful and gracious but could... More 

Was this review helpful? Yes 2
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Respectable lady, First of all we appreciate the time you spent to comment about our hotel and let me clarify the situation: One morning during your stay, you reported to the front desk there was no hot water at the shower, and immediately we went to check and detect that one of the boilers had been turned off, immediately we... More 

Millstatt
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

We stayed 7 days over Christmas. Perfect room, clean and spaceous. The team was great and the kittchen deliveres excellent dishes. The location of the hotel is perfect for walking the town. The room was very qiete. The WiFi worked perfect.

Was this review helpful? Yes
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

estimated millstatt It was a pleasure having them for 7 days in borghese pleased, we are pleased that it was to their liking our beautiful hotel, their comfortable beds, perfect location and overall professionalism and attention of our staff. hope to see you again very soon with us will be a pleasure to serve you again. Josè Manuel Lòpez Ramos More 

Cuernavaca, Mexico
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 4, 2015

We just spent one night in this delightful , comfortable boutique hotel . Our room was on the ground floor facing a quiet street . The bed was super comfy , delicious sheets and towels . A wonderful European type shower system that is great . Super clean rooms , a basket of fruit left for us , very thoughtful... More 

Was this review helpful? Yes 1
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review

Dear Flip 161 We thank you for your flattering comments, it is a pleasure for you to recognize the comfortable beds, towels, sheets, pillows, duvets and high quality we have in the hotel, the great shower, Basket of fresh fruit, and professionalism our staff. Currently we have the beautiful solarium you mention, from which you can have a fabulous view... More 

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