The Hotel has scant interest in customer satisfaction. The Hotel Manager works only daytime hours and there is no competent deputy at night willing to redress complaints. At all costs avoid accepting any room beginning with a one (ie 105), even if you are deaf, you would need to have recieved hepatitis A, B & C, along with tetanus. The... more

I was on a tour over Mexico last year and I stayed there for two nights, and I find it clean, confortable and staff very helpfull. It's very cheap to go and return from the Zocalo, the breakfast is large and very tasty with a wonderful view. Last day we travelled in the middle of the night, so they gave... more

We picked the state of Oaxaca for our winter getaway this year, with a 2 week all-inclusive at the Gala Beach Resort in Hautulco. While there, we flew to the city of Oaxaca for a 2 night stay. I picked this hotel because of the price (700 pesos plus taxes per night including buffet breakfast), the distance from the supposedly... more

I stayed in this hotel douring the celebrations of "Lunes del Cerro" and it was very hard to get a room anywere, fortunatley we found this hotel. This is the "tallest" hotel in Oaxaca (5 levels), which gives it a very good view of the city. It is not in the downtown area but there is transportation to the center... more

I am usually a hotel snob and am shocked to give this high rating to a Best Western, but there is nothing to complain about. The location is a bit elevated over the city, but an easy three block walk to the start of the tourist zone. The room overlooks the cathedral and the city and the view is amazing.... more

Très surprise et agréablement par cet hotel car les critiques du site n étaient pas bonnes en général.Les chambres sont... more