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Casa Comtesse

Certificate of Excellence
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Benjamin Franklin 197, esq con Ometusco | Colonia Hipodromo Condesa, Mexico City 06100, Mexico
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1 room 1 guest
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Casa Comtesse
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296 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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urbana
2 reviews
5 of 5 stars Reviewed 1 week ago

Thanks to Casa Comtesse staff and manager, I was relocated to another hotel due to a malfunctioning of the electronic reservation that overbooked my request. I am very thankful for the professional and courteous way addressed to me and my family. I only regret not being able to enjoy the cozy and pleasant atmosphere of the house and the very... More 

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Sayulita
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited Mexico City with a friend and we stayed at Casa Comtesse. It was a beautiful home and the staff was so nice and accommodating. They were helpful in giving us recommendations and directions. I have already recommended Casa Comtesse to a couple friends. I will be back on my next trip. Gracias para todos!!!

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Lausanne, Switzerland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Well, back in May - for one week - was my second stay in Casa Comtesse, and although the first one was already incredible, would never have believed that the second could even be better, the room, the atmosphere, the team, the kitchen, el desayuno, really everything was beyond expectations! And the Suite? Just a dream place, with everything that... More 

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casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

Dear Suizolatino: Your comment is so adorable!!! Thank you very much!!! the complete staff of Casa Comtesse thank you for your kind words and, indeed we want to have you back on December...with mexican Christmas environment waiting for you!!! Kindest regards Rosy More 

Greater Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 26, 2015

We knew we were in for a treat by the way the staff responded to my emails. Upon arriving the staff were extremely kind, courteous and helpful by making sure we were happy and answering any questions we had. We were told that we'd feel right at home in no time and that's exactly what happened. The rooms were clean... More 

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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

Five of us stayed at Casa Comtesse a few weeks ago. The whole experience was fantastic. The decor in the rooms were unique, arty and really used all of the beautiful space in the old mansion. The staff were so welcoming and helpful. Fantastic hosts, even inviting us to join them for a drink of Mezcal one evening. The food... More 

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casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

¡Hola, Simonalissa! We perfectly remember all of you! thanks to you for being here and for chosing our home as the place for resting after your conferences. We love our guests feel like home in our Casa and we hope to see you and have you here next time you come to Mexico...and we can have another mezcal!!! Best regards... More 

Florence, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

We stayed at Casa Comtesse over the Christmas Holidays and could not have been happier with our choice. The house is beautifully decorated and the hospitality was exceptional. Because we booked late and it was high season, we ended up staying in three different rooms: we loved them all! What a great start to a special vacation and absolutely a... More 

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casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

¡Hola, Bruce! It's been a real pleasure to have you with us in Casa Comtesse! We really appreciate your comments as our main goal is to make our guests feel like home! besides we are constantly working on making improvements to our house...next time you came to Casa Comtesse you may find some changes that we hope you enjoy... Best... More 

Queretaro, Mexico
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 19, 2015

This b&b is a great place to stay.the rooms are very nice, the bed and the pillows are great! I slept like a baby! It's location is great, you can walk to different streets in condesa and is super close to Nuevo León street where you can find tons of bars and restaurants. It is very close to a metrobus... More 

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casacomtesse, Propietario at Casa Comtesse, responded to this review

So happy to read your comment ! Casa Comtesse team is doing his best effort to receive you in Mexico ! you know that you have a house now in Mexico City ! hope to see you very soon :-) saludos ! Thomas & Team More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

As a first time visitor to Mexico City, I was looking for a nice, quiet and safe place striking distance from the main places of interest. Casa Comtesse was that and much more. While the outside is fairly nondescript, the inside is beautifully decorated and our room (Oriente) was fantastic. It combines old world charm with modern luxuries which are... More 

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casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

¡Hola, Jay! Thank you so much for your kind words! we really celebrate that your first visit to Mexico was pleasant and that Casa Comtesse offered you the combination of security, comfort and amusement you were searching for. We also try to give our guests the pleasure of enjoying the advantages of a modern accomodation that tries to keep the... More 

Chula Vista, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015

Location was great. House was clean and comfy. Service was excellent. It was a pleasure to stay and recommend it highly. For any one who would want to experience it the Metro bus line is righting front and metro station is just a few block away. Great places to eat in area

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casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

¡Hola, Evelyn! We really appreciate your kind words! thank you so much for chosing Casa Comtesse! Indeed we try our guests to feel our accomodation is clean, safe and comfortable. We think that the house is well located in the Condesa neiborghood and we celebrate that you had transportation facilities very near to go wherever you wanted to! Hope to... More 

Amsterdam, The Netherlands
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 10, 2015

Casa Comtesse is a wonderful oasis of sophistication, style and peace in the crazy chaotic urban sprawl that is Mexico City. Casa Comtesse is beautifully decorated and appointed, beds are incredibly comfortable, linens are of a very high quality and the bedrooms and common rooms are immaculately clean. The entire casa is filled with wonderful contemporary and classic Mexican Art... More 

Was this review helpful? Yes
casacomtesse, Director de Recepción at Casa Comtesse, responded to this review

¡Hola citizenoftheplanet! The entire staff of Casa Comtesse say: Thank you very much for your kind words! it was our pleasure to have you here as our guest for a whole week and help you discover this overcrowded but incredibly interesting city...you were particularly sensitive to our culture and the environment we try to keep in our house, which indeed... More 

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