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All 289 Mexico City hotels

Camino Real Santa Fe Mexico

4.0 of 5 Hotel   |   Guillermo Gonzalez Camarena #300 | Santa Fe City Center, Mexico City 01210, Mexico
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Camino Real Santa Fe Mexico
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Ranked #120 of 289 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 3 days ago
Arturo M Miami, Florida
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145 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located in the Santa Fe premium area where the others 5 stars are located, Sheraton, Hilton, etc. Stylish decoration and design. Very comfortable and spacious suite. You are close to restaurants, pubs, caffe and malls. Real nice area to walk around. The only thing didn't impress me was the restaurant. Seems like few people dine in the... More 

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear guest, Thank you for taking the time to share the impressions of your stay in Camino Real Santa Fe with other users of Trip Advisor. We will take inmediate action about your comments regarding our opportunity areas. We are looking forward to be your host for your next visit to Mexico City. Kind Regards, Managing Director Camino Real Santa... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Comfortable, modern rooms at reasonable rates. Reliable WiFi is not free, but you can choose a room package that includes it. Very pleasant staff. Convenient location for those doing business in Sante Fe. You can safely walk to a variety of very good restaurants, a Starbucks and a British pub!

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear guest, We really appreciate that you have taken the time to share the impressions of your stay with us with other users of Trip Advisor. We are very pleased to hear that your experience at Camino Real Santa Fe had been enjoyable. We will be delighted to be your host for your next visit to Mexico City. Kind Regards,... More 

Monterrey, Mexico
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

THis is avery confortable hotel and the rooms are very nice the TV is kind of small, and the pillows are very bad, it's doesn't have wifi free, but the room are very clean and the hote is very quiet, they have a excellent price for the weekend they call ¨in love rate¨or something like that is about 85.00 US... More 

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review
Google Translation

Estimado Huésped, Le agradecemos se haya tomado el tiempo para hacernos llegar sus comentarios sobre su estancia en esta su... More 

Reston, Virginia
Top Contributor
174 reviews 174 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a solid hotel at a reasonable price this might be it. Though it does not have a swimming pool the rooms are well apportioned and everything about the facility says "modern". In respect to fitness this hotel features one of the best hotel gyms that I have seen. The only similar hotel gyms were ones... More 

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237JuanCarlosF, Propietario at Camino Real Santa Fe Mexico, responded to this review

​​Dear guest, We really appreciate that you have taken the time to share the impressions of your stay with us with other users of Trip Advisor. We will take inmediate action about your comments regarding our opportunity areas. We will be delighted to be your host for your next visit to Mexico City. Kind Regards, Managing Director Camino Real Santa... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 4, 2014

I gave this hotel a chance 3 times, but it always managed to disappoint me. Rooms are nice, but the service: OH MY GOD! Never had anything so bad in Mexico. Cleaning lady forgetting things, laundry getting lost, luggage damaged, curtains broken and not fixed, concierge service non existing, breakfast with random prices, they let people sit in my table... More 

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

I stayed for 8 nights in this hotel and the service was fantastic, it has several restaurants and Starbucks at a walking distance. Rooms are nice and big, the beds are very confortable, the pillows where a little too big for my comfort but many others might find that comfortable too. The gym has all you need to do some... More 

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience at Camino Real Santa Fe. I am very glad you had a pleasant stay with us. I hope we can host your next visit to Mexico City. Regards General Manager Camino Real Santa Fe México More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 20, 2014

I used to stay in this hotel some months ago, since it is really close to corporate offices and it has some restaurants and starbucks just across the street. The personnel used to be nice and with a great attitude. I stayed here last sunday and I was really disappointed about the service: employees are not trained about Circulo Real... More 

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear Guest, Thank you very much for taking the time to let us know your experience with us, I am concerned to see it was a bad one. I will reinforce every aspect of service in the Hotel hoping you give me the opportunity to get back the good impression you had on your first visits. Thank you again. General... More 

Panama City, Panama
Top Contributor
161 reviews 161 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 18, 2014

Santa Fe is a nice neighborhood, looks as a new area, but far from everything else in this huge city, near to the exit to Toluca if you need that direction. I was attending a Tourist Fair in the Convention Center nearby, so to stay here it was the best option, also the hotel is located near many Headquarter offices... More 

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237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear Guest: Thank you very much for your comments. We will work with our Front Desk staff so that on your next visit you sense the difference. As per the weak Wifi signal we will also work on that to make it efficient according to the price that is charged. Thank you once again for your comments, they help us... More 

Top Contributor
89 reviews 89 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

Far away from the city but close to headquarter offices, Camino Real Santa Fe is located. Rooms and facilities are OK. Very convenient with excellent service. We took the Toluca airport. Smaller airport closer to Santa Fe. If you fly Volaris / South West from some locations there is a complimentary shuttle taking you to a Santa Fe mall location.

Was this review helpful? Yes
237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear Guest: On behalf of all our Staff at Camino Real Santa Fe we appreciate your comments. The description of your experience with us help the rest of the viewers to get a very accurate idea of our location. I hope we can be your host on your next visit to Mexico City. Kind Regards More 

Miami, Florida
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 9, 2014

I stayed at this hotel last weekend, I got a GREAT rate with breakfast included, this hotel is a good, nice business hotel if you need to be in the Santa Fe area, nice area with restaurants and shopping mall around, but far for the action of the city, (Polanco, reforma, ect) I got to the hotel at midnight the... More 

Was this review helpful? Yes 2
237JuanCarlosF, Director General at Camino Real Santa Fe Mexico, responded to this review

Dear Guest Thank you very much for your comments. In regards to the malfunctions with the shower and the internet service we will work on them with the areas involved so that on your next visit you experience a full gratifying stay. As per Front desk service and attention we will reinforce training with the staff to make you welcome.... More 

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Additional Information about Camino Real Santa Fe Mexico

Address: Guillermo Gonzalez Camarena #300 | Santa Fe City Center, Mexico City 01210, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Camino Real Santa Fe Mexico 4*
Number of rooms: 300
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Also Known As:
Camino Real Santa Fe Mexico Hotel Mexico City
Camino Real Santa Fe Mexico Mexico City
Hotel Style:
#22 Spa Hotel in Mexico City
#34 Luxury Hotel in Mexico City

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