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All 282 Mexico City hotels

NH Santa Fe

3.5 of 5 Hotel   |   Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
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82%
Ranked #24 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
gibran812 New York
  • Overview
  • Reviews (123)
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123 people have reviewed this hotel

Traveler rating
    59
    40
    16
    6
    2
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10
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
New York
1 review
5 of 5 stars Reviewed 4 weeks ago

definitely the best hotel that i ever been stayed in my life. it have a great service in all senses. so comfortable that i would love to live in there all my life. congrats to the manager. and the service people that gave me all what i wanted at any moment. i really have to come back to NH Santa... More

Was this review helpful? Yes
Dolores F, Gerente at NH Santa Fe, responded to this review

Dear Guest Thank you very much for your comments! We appreciate so much your words and we are so happy that you have had a great stay in NH Collection Santa Fe As you may notice, the hotel had a great change, now we have Nespresso coffee, kettles, botlle of water free n all the rooms and we are improving... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed June 25, 2014

I travel frequently in the US and Mexico. I always travel with my pillow. I know I can count on having that since you never know what the bed and pillows are going to be like. Well, I didn't need my pillow on this trip to Mexico. I stayed at the NH Santa Fe and when I got to my... More

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, Thank you very much for your kindest comments, we are glad to know you had an excelent stay with us and you liked our cuisine. We hope in your next stay in the Santa Fe are we would have the opportunity of receive you again, it would be a pleasure. Kindest Regards. The Management. More

Austin, Texas
1 review
4 of 5 stars Reviewed June 16, 2014

Overall a great hotel and great experience. But I booked through getaroom.com and for some reason they weren't getting the funds from them and they wanted to charge me directly and have me just contact getaroom to get a refund. I was not having any of that nonsense and told them that's between them and getaroom. They were quite insistent... More

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, First of all thank you very much for yuor commets, they are very important for us in order to improve our service, we are very sorry about this incident we are working very hard with all the front desk personel, and we are sure in your next stay you will feel at home. Once again we are very... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 24, 2014

The location is great if you are going to do business or stay in that area in Mexico City. The hotel is nice. The room average size, clean, and nice bathroom. You can walk to shopping center and many restaurants. The only problem I saw was this hotel caters to very large group of people (conventions) so if you are... More

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review

Dear guest, Thank you for the dedicated time in giving us your comments, your opinion is very important in order to have a continuous improvement and the best service for all our guests. The hotel is working to have a great service for groups and individual stays so we hope in your next stay in Santa Fe you can visit... More

Rio de Janeiro, RJ
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2014 credit card Amex Card Member Review

The NH is a great place to stay in Santa Fe, if you are looking to do tourism in Mexico City I will recommend to stay in Polanco on in other area, but if you are going to move around the Sta Fe area, this is a great option. the Rooms has a good amount of space, there are many... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, Thank you very much for your comments, we are glad you have a nice stay with us, and we are sure in your next visit you will find several improvements, nowadays we are having changes not only in our facilities but also the service. Receive our Kindest Regards; More

Westwood Los Angeles County, California
Top Contributor
233 reviews 233 reviews
65 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed March 2, 2014

This is convenient if you have business in any of the surrounding office towers, amd don't wish to spend much time in your room, but there are also several other hotels on the same street, within a few meters that offer more amenities, more space, a better experience, or all three. This is definitely not one of the better NH... More

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Santa Fe. We really appreciate so much your words and be sure that we will still working so hard in order to give a service of excellence, also we would like... More

California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 26, 2014

First of all, if you can avoid staying in Santa Fe you should; it's well out of the way is difficult to get in and out of. The hotel isn't bad: it wont wow you, but it wont knock you off your feet either. The rooms are comfortable and the service is ok, but there is little wow factor.

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review

Dear guest, Firstable we would like to thank you for taking you time and share your comments. We are having several implementations in or service and our facilities and we are sure in your next stay you would notice them. Receive our kindest regards; More

San Diego, California
1 review
5 of 5 stars Reviewed January 24, 2014

I travel to Mexico city often and this is a great place to stay. Staff is very pleasant and always willing to help. Food is excellent and I never find myself having to leave the hotel to eat. I recommend to anyone traveling to Santa Fe!

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Samuel M, Gerente at NH Santa Fe, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por el tiempo que ha dedicado en darnos sus comentarios, le agradecemos su preferencia y esperamos... More

Cambridge
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 16, 2013

This was my 3rd stay at this location and i must say that each time i've stayed over the past 2 years the standard of service has remained a constant high, which coupled with a great restaurant area and one of the best NH breakfasts i've had makes this a great choice for my business trips and a solid recommendation... More

Was this review helpful? Yes
New Delhi, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

IThis NH Hotel in Santa Fe (Mexico) was fully ok for such a short Trip. We did spend there one night. Although it was very simple outfitted, we can say, that it was enough for one Night and we could sleep well. It was clean and not noisy. There was small Choice of Breakfast available in morning. Bread and Coffee... More

Was this review helpful? Yes
María Dolores F, Gerente at NH Santa Fe, responded to this review

Dear Guest I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Santa Fe. We really appreciate so much your words and be sure that we will still working so hard in order to give a service of excellence I really hope to... More

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Additional Information about NH Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Santa Fe 3.5*
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Also Known As:
NH Santa Fe Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#16 Romantic Hotel in Mexico City #16 Family Hotel in Mexico City #24 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
With its sleek facade, NH Santa Fe stands in the heart of Mexico City's newest financial district like a beacon of contemporary luxury guiding business travelers and vacationers alike through its welcoming doors. ... more   less 
Number of rooms
135

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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