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All 284 Mexico City hotels

NH Santa Fe

3.5 of 5 Hotel   |   Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
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82%
Ranked #22 of 284 Hotels in Mexico City
Certificate of Excellence 2014
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129 reviews from our community

Traveler rating
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    42
    16
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Overall a great hotel and great experience. good food and excellent service, first time in NH Santa Fe and I certainly will come back when I need hotel in Santa Fe close to the mall and main office in Mexico City, dont have pool but a very good gym

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location, great accommodations!!! We arrive really late, because another hotel cancel our paid reservations, the personal was really helpful, kind and help us with all the business needs that we had, I recommend this hotel, for business or pleasure, perfectly located on the new business heart of México city!

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María Dolores F, Gerente at NH Santa Fe, responded to this review

Dear Guest We appreciate so much the time you spend for share the experience you had in your last stay at NH Collection Santa Fe thank you very much for your kind comments. all the staff is very commited to give to our guest the best experience and quality in service and instalations We will be very happy to be... More

New York
1 review
5 of 5 stars Reviewed August 4, 2014

definitely the best hotel that i ever been stayed in my life. it have a great service in all senses. so comfortable that i would love to live in there all my life. congrats to the manager. and the service people that gave me all what i wanted at any moment. i really have to come back to NH Santa... More

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Dolores F, Gerente at NH Santa Fe, responded to this review

Dear Guest Thank you very much for your comments! We appreciate so much your words and we are so happy that you have had a great stay in NH Collection Santa Fe As you may notice, the hotel had a great change, now we have Nespresso coffee, kettles, botlle of water free n all the rooms and we are improving... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed June 25, 2014

I travel frequently in the US and Mexico. I always travel with my pillow. I know I can count on having that since you never know what the bed and pillows are going to be like. Well, I didn't need my pillow on this trip to Mexico. I stayed at the NH Santa Fe and when I got to my... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, Thank you very much for your kindest comments, we are glad to know you had an excelent stay with us and you liked our cuisine. We hope in your next stay in the Santa Fe are we would have the opportunity of receive you again, it would be a pleasure. Kindest Regards. The Management. More

Austin, Texas
1 review
4 of 5 stars Reviewed June 16, 2014

Overall a great hotel and great experience. But I booked through getaroom.com and for some reason they weren't getting the funds from them and they wanted to charge me directly and have me just contact getaroom to get a refund. I was not having any of that nonsense and told them that's between them and getaroom. They were quite insistent... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, First of all thank you very much for yuor commets, they are very important for us in order to improve our service, we are very sorry about this incident we are working very hard with all the front desk personel, and we are sure in your next stay you will feel at home. Once again we are very... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 24, 2014

The location is great if you are going to do business or stay in that area in Mexico City. The hotel is nice. The room average size, clean, and nice bathroom. You can walk to shopping center and many restaurants. The only problem I saw was this hotel caters to very large group of people (conventions) so if you are... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear guest, Thank you for the dedicated time in giving us your comments, your opinion is very important in order to have a continuous improvement and the best service for all our guests. The hotel is working to have a great service for groups and individual stays so we hope in your next stay in Santa Fe you can visit... More

Rio de Janeiro, RJ
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2014 credit card Amex Card Member Review

The NH is a great place to stay in Santa Fe, if you are looking to do tourism in Mexico City I will recommend to stay in Polanco on in other area, but if you are going to move around the Sta Fe area, this is a great option. the Rooms has a good amount of space, there are many... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest, Thank you very much for your comments, we are glad you have a nice stay with us, and we are sure in your next visit you will find several improvements, nowadays we are having changes not only in our facilities but also the service. Receive our Kindest Regards; More

Westwood Los Angeles County, California
Top Contributor
236 reviews 236 reviews
66 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed March 2, 2014

This is convenient if you have business in any of the surrounding office towers, amd don't wish to spend much time in your room, but there are also several other hotels on the same street, within a few meters that offer more amenities, more space, a better experience, or all three. This is definitely not one of the better NH... More

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear Guest I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Santa Fe. We really appreciate so much your words and be sure that we will still working so hard in order to give a service of excellence, also we would like... More

California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 26, 2014

First of all, if you can avoid staying in Santa Fe you should; it's well out of the way is difficult to get in and out of. The hotel isn't bad: it wont wow you, but it wont knock you off your feet either. The rooms are comfortable and the service is ok, but there is little wow factor.

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Samuel M, Gerente at NH Santa Fe, responded to this review

Dear guest, Firstable we would like to thank you for taking you time and share your comments. We are having several implementations in or service and our facilities and we are sure in your next stay you would notice them. Receive our kindest regards; More

San Diego, California
1 review
5 of 5 stars Reviewed January 24, 2014

I travel to Mexico city often and this is a great place to stay. Staff is very pleasant and always willing to help. Food is excellent and I never find myself having to leave the hotel to eat. I recommend to anyone traveling to Santa Fe!

Review collected in partnership with NH Hotels

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Samuel M, Gerente at NH Santa Fe, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por el tiempo que ha dedicado en darnos sus comentarios, le agradecemos su preferencia y esperamos... More

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Additional Information about NH Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH Santa Fe 3.5*
Number of rooms: 135
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Also Known As:
NH Santa Fe Mexico City

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