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All 289 Mexico City hotels

NH Collection Mexico City Santa Fe

3.5 of 5 Hotel   |   Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
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NH Collection Mexico City Santa Fe
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Ranked #30 of 289 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Roberto P Miami, Florida
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179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I have tried several hotels on the are and this is definitely the one I like most. The breakfast is really much better that others I have stayed in and the staff is really nice and professional. I am not a heavy user of the hotel services other than wifi and breakfast. Another advantage is that it is at walking... More 

Review collected in partnership with NH Hotels

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Roberto Thank you very much for the time you took to leave us your kind comment, I deeply appreciate it We are so happy you have had a good stay in our hotel and that you consider us the best hotel in Santa Fe We are working very hard to deliver the best service and the best experience to... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms are clean and view on mexico is very nice. Prices are ok. Nevertheless, if you go in winter, prepare to be cold : the breakfast place was around 15 degrees celcius when i stayed there (mid feb). As in many places in mexico, there is no heating in the common part, which is not a problem during most of... More 

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear guest, Thank you very much for your comments, your opinion is very important to us in order to improve the service, our goal is achieve the excellence. We are taking actions with the music in the corridors and the heating in our restaurant. We really hope in you next visit to Santa Fe we could have you here. Receive... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We spent days around Christmas at the hotel. It is very well located, walking distance from Santa Fe shopping mall with many excellent restaurants close by. It is an excellent quality-price option in Santa Fe. Our room was big and spacious and allowed us to feel at home far away from home. If breakfast is not included in your daily... More 

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Adriana Thank you very much for your kind comment about NH Collection Mexico City Santa Fe We all are very happy knowing that you enjoyed your stay with Us I would like to thank you also for your preference and I hope be able to be your host in a near future again I hope to hear from you... More 

Madrid
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2015

The hotel has very spacious and comfortable rooms. It is in a convenient location in Santa Fe (which is a part of the city not always easy to navigate smoothly), with plenty of restaurants and bars conveniently located in the vicinity (although the hotel restaurant itself has a very good offer). It also located near a shopping mall. They offer... More 

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest (Mr Campa) Please receive a cordial greeting from all the staff including myself We want to thank you for your kind words about the hotel and the service, we are so happy that you had a nice stay and when you realized that you forgot your pesonal bolongings you have found a quick responce from us We really... More 

Santo Domingo
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 23, 2014

I stayed one week in November for a busines trip. The hotel is very good, comfortable, clean rooms, it's right behind the Centro Comercial Santa Fe, it has good restaurants around and close to business area of Santa Fe. Taxis from hotel are more expensive than the ones requested by phone. Breakfast is very good and many diverse options everyday

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest Thank you very much for your comment, We appreciate it so much as it allow us to identify areas for improvement or to see if we are fullfilling our goal that is to get your complete satisfaction in our services Thank you very much also for your preference for NH Hotel Group in special for NH Collection Santa... More 

Mazatlan, Mexico
Top Contributor
72 reviews 72 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

This hotel has a nice location within santa fe area in mexico city, the rooms are spacious and the bathroom is clean but not well designed, has a nice lobby and a buffet restaurant, the staff is friendly and the surrounding area has lots of restaurants options and shopping malls.

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Mr Ordaz We appreciate so much your kind comment, thank you very much All the staff is working in order to give the best service to our guest and we are so happy that you could feel that service, about the bathroom I understand you and I apologize with you, we cant change the desing but be sure that... More 

Bogota, Colombia
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

The food is delicious, the romos are really comfortable, the área has a great location, and staff is really friendly, however, my friend lost a pant in the room and they didnt find it. But I like very much this hotel.

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María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Ms Constanza We appreciate so much the time you took to send us your comments, thank you very much We are so happy to hear that you spend a great time in our beautiful hotel, all the staff is working to make each stay a great experience We hope to be your host again in a near future, please... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed September 27, 2014

everything just perfect, I liked the bathroom, the clean floors, the windows and the view from my room. Excellent to have two rooms together. The breakfast was also very good, we enjoyed the juice and fruits, and excellent service.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest Thank you very much for your kind comment, we really appreciate so much you take your time to share your experience on Tripadvisor, it helps other people to know more about our beautiful hotel We are so happy to see that you had an excellent service and enjoyed your stay with us, thank you for your preference and... More 

Glen Rock, Pennsylvania
Top Contributor
107 reviews 107 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 25, 2014

This a very nice property located in an area with ample restaurants and away from the worst of the Mexico City traffic. The staff is well-trained and quite professional. The elevators were quiet, functioned well, and did not have much of a wait time.

Was this review helpful? Yes
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest Thank you very much for your kind comments, all the staff is so happy to see that you had a good stay in our beautiful hotel We really apreciate so much your preference and we hope to be your host soon Please let us know anything you may beed, will be our pleasure to serve you Thank you... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed September 4, 2014

Great location, great accommodations!!! We arrive really late, because another hotel cancel our paid reservations, the personal was really helpful, kind and help us with all the business needs that we had, I recommend this hotel, for business or pleasure, perfectly located on the new business heart of México city!

Was this review helpful? Yes
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest We appreciate so much the time you spend for share the experience you had in your last stay at NH Collection Santa Fe thank you very much for your kind comments. all the staff is very commited to give to our guest the best experience and quality in service and instalations We will be very happy to be... More 

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Additional Information about NH Collection Mexico City Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Collection Mexico City Santa Fe 3.5*
Number of rooms: 135
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Also Known As:
NH Collection Mexico City Santa Fe
Hotel Style:
#11 Family Hotel in Mexico City
#29 Romantic Hotel in Mexico City
#33 Business Hotel in Mexico City

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