We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Mexico City Santa Fe

Hotel website
Hotel deals
Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Special Offer
LOOKING FOR BETTER DEAL?
Book on
TripAdvisor
Trusted partner. We work with Preferred Hotels.. to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
NH Collection Mexico City Santa Fe
View Map
Add Photo Write a Review

278 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Laguna Niguel, California
1 review
5 of 5 stars Reviewed 1 week ago

I started using this hotel last year as I wanted to be in the Santa Fe area and found the hotel to be very friendly. Standard rooms are fair size and the suite's are spacious! The staff are all very helpful and supportive. Restaurant's are is good and again lots of space for business meetings and all the staff are... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Shaff K
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Mr Shaff We would like to thank you for the time you took to share your experience of your last stay at NH Collection Mexico City Santa Fe and for your positive comments We all are so happy as you had an excellent stay with us, We work very hard in order to make you feel as at home... More 

Graz, Austria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Located in the business district of Mexico, the hotel is quite far from the main tourist attractions of Mexico City but convenient if you have business in the area. That said, the hotel is very nice, clean, comfortable and in walking distance to major malls. The only small downside is the bathroom door which is a little odd, as it... More 

Helpful?
Thank Traveller852016
Bogota, Colombia
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

It is a nice hotel, good location when you would work around the Santafe area, which is heavy in traffic so keep it close! Good breakfast buffet, nice staff, very nice and modern rooms for short stays as you would expect for a business trip. I recommend it.

Helpful?
Thank Ximena C
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Ximena I would like to thank you for the time you took to share your experience during your stay at NH Collection Mexico City Santa Fe We are so happy to hear that you enjoyed your stay, we will keep working in order to improve our service, since the most important for us is to give you an excellent... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 22, 2015

The NH Collection Santa Fe is quite possibly the best bang for your buck in the area. Rooms are slightly pricier than "entry-level" hotels, but the services and amenities provided more than make up for it. Everyone in the hotel will strive for your comfort. Also, the location is great for business, and also pleasure, since you have the Centro... More 

Helpful?
Thank Gabriel Y
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Gabriel We would like to thank you for the time you took to share you experience relating to your stay at NH Collection Mexico City Santa Fe and for your positive comments All the staf are so happy to know that you had a good stay with us, We will keep working so hard in order that you find... More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Modern hotel, with grest large room and windows, modern bathroom. Room has everything you need. Lovely breakfast, woth great service in dining area and front desk. Safe to walk around area, some nice restaurants and close to mall. As business dristrict quite at night and weekend.

Helpful?
Thank Ronel E
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Ronel I would like to thank you for the time you took to share your experience relating to your stay at the hotel NH Collection Mexico City Santa Fe and for your positive comments We are all so very happy to hear that you find the hotel with good instlations, breakfast and seervice, we are working very hard in... More 

Bogota, Colombia
Level Contributor
1 review
5 of 5 stars Reviewed August 31, 2015

Service and food were very good. For business purposes it is a great location, a lot of offices are nearby and you have one of the biggest malls in Mexico DF walking distance. Great rooms and amenities also. Wifi included and very fast.

Helpful?
Thank enriquesamper
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Enrique Thank you very much for your nice comments and for the time you took to share your experience in NH Collection Mexico City Santa Fe We are very happy to hear that you had an excellent stay with us, For all the staff is very important to make feel all our guest as at home and we do... More 

Fairfax VA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

Comfortable, convenient, clean and modern. Had a mixup with my reservation of my own doing and the Front Desk staff (friendly) took care of it well. Upon checkout the was a price discrepancy and again the (friendly) Front Desk staff took care of it well. Nice doing area/breakfast, wifi was smooth.

Helpful?
Thank Intlman0fmystery
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest Thank you very much for the time you took the share your experience with us I apoligize for the inconveniences you found during your stay but I am glad that the staff could fix them inmediately For all the staff is so important that all guest and clients have and excellent exoerience and we work hard in order... More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed August 29, 2015

The service at the hotel was not great coupled with the fact that while it is an international hotel not much English is spoken. The room was adequate but not much clothing space and I had to leave much of my clothing in my suitcase. The bathroom was only equipped with a shower and while that is fundamentally not a... More 

Helpful?
Thank Kamedien
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest Thank you very much for the time you took to share your comments, they are very important to improve our service I am so sorry that you did not get a good service and I would like to apologize with you, we are working hard in order to give an excellent service, however we see thanks your comments... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed August 24, 2015

We held a multi company 3 days meeting in Mexico City with people coming from 6 countries and after looking for options around Mexico City we choose to go with NH Collection Hotel, I did a recognition visit to see the place for myself: the hotel lobby, the restaurant, gym, and rooms, surrounding areas, ease of access, etc. The reservation... More 

Helpful?
Thank Rodolfo E
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Rodolfo Thank you very much for your kind comment regarding the service at NH Collection Mexico City Santa Fe For the entire staff is very important that all our customer and guests have a great experience at the hotel, will be my pleasure to share your comments as this is a good incentive to still working hard We hope... More 

San Jose, California
1 review
5 of 5 stars Reviewed May 21, 2015

I like the hotel design and they offered great service. I would stay with them again! They offered a great breakfast buffet and their coffee was very nice. There was Starbucks across the street, but I never had the urge to go. There coffee was that good. I recommended it.

Review collected in partnership with NH Hotels

Helpful?
Thank gilbertob487
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Gilberto I would like to thank you for your kind comments and for share your experiencie during your stay at NH Collection Mexico City Santa Fe Our Antiox is a very complete, varied and healthy buffet breakfast and since last year we have Nespresso in all our rooms with 3 shoots of coffee included daily, we are so happy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (19)
Viewed
Family/play areas (2)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (8)
Viewed
Dining (7)
Viewed
View from room (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Santa Fe
Fiesta Americana Santa Fe Hotel
Fiesta Americana Santa Fe Hotel
#40 of 297 in Mexico City
4.0 of 5 stars 252 reviews
Santa Fe
InterContinental Presidente Santa Fe
Santa Fe
City Express Plus Santa Fe
City Express Plus Santa Fe
#130 of 297 in Mexico City
3.5 of 5 stars 47 reviews
Show Prices
Show Prices
Show Prices
Santa Fe
Stadia Suites
Stadia Suites
#53 of 297 in Mexico City
4.0 of 5 stars 105 reviews
Santa Fe
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe
#11 of 297 in Mexico City
4.5 of 5 stars 349 reviews
Santa Fe
Holiday Inn Express Cd. de Mexico Santa Fe
Holiday Inn Express Cd. de Mexic...
#192 of 297 in Mexico City
3.5 of 5 stars 89 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay