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Four Points by Sheraton Mexico City Col. Roma

Alvaro Obregon 38, Mexico City 06700, Mexico (Formerly Hotel Xi Ciudad de Mexico Roma)
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Four Points by Sheraton Mexico City Col. Roma
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Ranked #99 of 294 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 5 days ago
Karen C Pembroke Pines, Florida
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pembroke Pines, Florida
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved staying here. The front desk staff was wonderful and helpful. The layout of the hotel is interesting and fun- different and fresh. The lobby is a welcoming gathering area- they even show movies. The location is great- with a variety of fun bars and restaurants near-by. I stayed in a corner room, which was huge, clean, quiet and with... More 

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Sao Paulo
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10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second time in Mexico DF. Roma is an district with an exceptional history: it was once one of the wealthiest areas in the city. Then it was abandoned by the rich, squats mushroomed. In the last few years it was populated by artists and it is now a gentrified art. Some of the original mansions still stand... More 

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San Salvador, El Salvador
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I viaited this hotel for business. The best of this hotel is location just a few blocks doen you have from great restaurants to great street food. The hotel is good in general, fronk desk is very helpful. The guys over at the restaurante where not as helpful as the front desk but it was still great!

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Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

The hotel is well located. The welcome was warm and the staff very helpful. The room was clean, fairly spacious and the bed was so comfortable I slept great. I also appreciated the Free Wifi. The breakfast was good even if it was quite simple. Good value for this hotel !

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Brighton and Hove, United Kingdom
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1 review
4 of 5 stars Reviewed April 24, 2015

Had an 8 day stay here at the beginning of April 2015. The location was perfect for us as our son is living about 10 minutes walk away. Our room was on the 6th floor not overlooking Alvaro Obregon but had a great view over the city, the room was what we expected from a city hotel and the room... More 

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Royal Tunbridge Wells, United Kingdom
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 25, 2015 credit card Amex Card Member Review

I spent a week in this hotel and generally I have a good time. Pros Location. This area of Colonia Roma has improved remarkably since I first stayed here 40 years ago, and specially in the last 10. You will be spoiled for the choice of restaurants and cafes in the immediate vicinity. Rooms: Spacious, well distributed and modernly furbished.... More 

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Ottawa, Canada
Level Contributor
223 reviews
221 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed March 6, 2015

Booked for 3000 points SPG points. Check in was efficient if a bit cold. The lobby is funky, with interesting modern art work. Was provided a room on 5th floor. Room was large, with a comfortable king bed, a large LCD TV with a few English channels.The room did have a bit of a commercial cleaner as another reviewer mentionned.... More 

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Sacramento, CA
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel’s location in Roma is an excellent base to explore the City, particularly if you want to try some amazing restaurants within an easy walking/stumbling distance. The hotel itself is a typical Four Points and is definitely geared towards the corporate crowd with a bit of a halfhearted attempt to be “trendy.” However, the rooms are good. However, if... More 

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

Hotel is located quite close to the city center. Staff is speaking English and they are very friendly and helpful. Hotel allowed us to store some luggage for 3!! weeks without any cost - outstanding service! Breakfast was very tasty including a wide range of food.

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Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Alexander W; Thabk you so much for your comments, our main focus is always provide excellent service, help our guest and try to make their stay at Mexico as a memorable experience, cooments like yours helps to keep that focus in mind. I hope see soon at the Four Points! Best Regards Manuel Hernandez More 

New York City, New York
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 27, 2014

I stayed here for one night. I had booked this room with my Starwood preferred guest (spg) points and trust me when I say that all my previous experiences in the spg network had been excellent. At arrival I noticed there was a problem with my reservation as during the representative had put in the wrong dates and it was... More 

Was this review helpful? Yes 3
Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Solomoi ; I read once and again and again this comment for several days and all the times the only thing I do is wonder what I could have done to help you solve the problem? of course there are so many answers that comes to my mind however there is nothing that I can do about it and... More 

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