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All 283 Mexico City hotels

Holiday Inn Express Hotel & Suites at the WTC

2.5 of 5 Hotel   |   Dakota 95 | Col Napoles, Mexico City 03810, Mexico
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62%
Ranked #141 of 283 Hotels in Mexico City
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131 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I can literally hear the next room guests having Sex. Honestly wasnt what I expected from a holiday inn. If you have to visit Mexico DF better look for another alternative. In some parts of the hotel is noticeble a lack of maintenance. I dont recommend this Hotel for bussiness porpuses Holiday inn must improve to retain coorporative customer.

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2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed for the business at the expo InfoComm at the WTC.Good location and close to many restaurants. Good WiFi. Breakfast is not extraordinary but good.next to Crowne Plaza but lower cost.chose the twin bed room with one sofa for your family. WTCなどこのエリアで仕事をすらのなら非常に便利。クイーンサイズのベッド2台とソファーベッド付きの部屋なら家族4人も十分。周りにはレストランがたくさんありますが、隣にクラウンプラザでリッチに夕食。

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Fremont, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Small room but i loved the fact there is no carpet, all decor is in clear colors that gives a clean feeling. It has every thing in a tiny space. i got the 2 double beds room, with a little table close to the kitchen setting. I little sofa, good size TV and a very small restroom. No bathtub but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Dear VirginiaAleman, Thank you for your comprehensive review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location and amenities. We appreciate you taking the time to share... More

Vancouver, Canada
1 review
1 of 5 stars Reviewed May 29, 2014

We asked for a Kingbed, got a double. We were placed directly across from the kitchen, the room smelled of food and of course kitchen staff started working around 4 in the morning. The food was terrible ended up getting very ill. If you can stay somewhere else, do it. Very outdated

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Dear LandS03, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in us and would welcome the opportunity to discuss your experience further. I have sent you a private message to obtain additional detail regarding your stay. I... More

San Diego, California
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

The best asset of this property is that is located right behind Mexico city's WTC., one block from busy Insurgentes Avenue. Clean, everything average. The gym is also average. A few machines, located right across the hallway from the main (average) breakfast area. A little uncomfortable.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Dear Luis C, Thank you for choosing our location and taking the time to post a review about our hotel. I am sorry to hear that we were not able to exceed your expectations. Rest assured that I have shared your comments with our hotel management to consider making improvements where necessary. Your satisfaction is of utmost concern to us... More

San Jose, Costa Rica
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 1, 2013

Holiday Inn Express and Suites? Suites? (Who would have guessed). I stayed at this hotel numerous times for work. I must say it is a great option location wise. Just on the outskirts of the Center of the DF and close to many hot spots. A good 20 minute drive away from the airport in light traffic. The building currently... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Dear O_SanJose, Thank you for staying with us and providing us with your valuable feedback. It is wonderful to know you appreciate our location and our friendly staff. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our facilities. We take our... More

Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 6, 2013

I understand that this is a Holiday Inn Express and therefore considered a budget hotel, however I have not stayed in a Hotel this bad since college when we crammed 5 guys in one room. I paid $116 USD for a room with a discount that should have cost $45 USD at best. As far as I can tell this... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Dear bigshinywheels, Thank you for taking the time to convey your comments regarding your recent experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest... More

Mukilteo, Washington
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 18, 2013

This property has a lot of ups and downs. The good: - The beds are just about perfect; not too firm, not too soft. - Location. This is super-close to the WTC, with great restaurants in a safe neighborhood. - Wifi. I'm not having the same problems as some of the earlier reviewers. Not sure if this is due to... More

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meapmx, Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Response to: Eyewall1 Dear Guest, Thank you very much for a very constructive opinion where you took a valuable time to write every one of the points that you observed during your recent stay at our hotel. This kind of comments help us to improve every day. I will take note of each one of them and we hope that... More

Guadalajara, Mexico
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 13, 2013 via mobile

Well, I spend almost 50% of my time traveling, so I think I know a bit about hotels. I don't understand how this property passed the hotel chain inspection in terms of safety. I will just say that the room doors are made of cardboard, no fire or smoke rating at all; not even the fire exit doors are certified.... More

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meapmx, General Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Response to: lasegua Dear Guest, Thank you very much for taking some minutes to write about your recent visit to our property. I really appreciatte this valuable information because you opinion is the best way to know our performance. Safety is the most important standard that the chain qualifies from each hotel. I can assure you that exit doors are... More

Batavia, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2013

This Holiday Inn Express at the World Trade Center (WTC) has only one positive attribute to which I can comment...location. It is located 100 yards from the World Trade Center and there are tons of restaurants to which you can easily walk. This is a great attribute, but wait for the rest. For business travelers, I do not recommend this... More

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meapmx, General Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review

Mr. CSVerdad, Dear Guest, Please receive my best regards and my thankfulness for your valuable time to answer this survey. All your comments are helping us to improve our services. I will take note of each one of them. Let me give you a brief answer about each item you mentioned. - Internet. Our IT department is replacing our access... More

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Additional Information about Holiday Inn Express Hotel & Suites at the WTC

Address: Dakota 95 | Col Napoles, Mexico City 03810, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites at the WTC 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites At The Wtc
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Express Hotel & Suites At The WTC Mexico City

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