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Camino Real Pedregal

Hotel website
Periferico Sur 3647, Col Heroes De Padierna, Mexico City 10700, Mexico
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Camino Real Pedregal
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

The hotel is not close to anything within walking distance - unless you want to stay next door to the hospital. The first room they put me in the shower didn't drain. The second room they put me in had a leak in the ceiling of the closet that got all over my luggage. The customer service is virtually non-existent.... More 

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Birmingham
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is located in a less gentrified section of MC near the hospital. While in expensive, the hotel isn't in a walking neighborhood or near any commerce of landmarks. The hotel was undergoing renovation, so my room was very noisy. The gym is located in one room, and only the bar/restaurant is open. The lobby is closed off. This wasn't... More 

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Irvine, CA
Level Contributor
441 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
3 of 5 stars Reviewed April 20, 2015

After reading the reviews, I was concerned that I would be staying at the Camino Real Pedregal. My experience was quite different, however. I found it to be a fine business hotel with reasonable service. The room was modest, but met most of my needs. My major complaint was that the lighting was bad and that it was difficult to... More 

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Cancun, Mexico
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 5, 2015

I stayed at this hotel only because it's the closest one to the hospital which is why we were in Mexico City. Stayed a total of 12 nights. - Expensive rate + everything is extra (water, coffee, wifi, and at a very high price). - Paid for wifi in room which did not work (called 3 days each time to... More 

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Alvaro V, Director General at Camino Real Pedregal, responded to this review

Dear Guest I have received the complaint for what happened and we want to thank you for bringing to our attention the concern you had during your stay in our property. As always guest feedback like yours is very important to us. I honestly apologize for your discomfort. Our priority at Camino Real Pedregal is to maintain a high level... More 

Murfreesboro, Tennessee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 1, 2015

The hotel is clean and nicely decorated. The service was excellent. Traffic outside the hotel can get very heavy and what should be a 5 minute ride can turn into 20. There are several shopping and dining destinations in the area, but none are within walking distance. Six Flags Mexico is nearby. The food served in the restaurant was good.... More 

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Alvaro V, Director General at Camino Real Pedregal, responded to this review

Dear Guest, Thank you very much for your comments, feedback is very important for improving our service and facilities. I will personally review each detail and take actions. Thank you again and hope to host you in the near future. Alvaro Vázquez General Manager More 

Fort Lauderdale, FL
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 17, 2015

This hotel is next door to a hospital and across a busy highway from the Federal Police headquarters. If you happen to experience a medical or law enforcement emergency while a guest at Camino Real Pedregal, you are perfectly located. In the absence of an emergency, however, it's the most remote, out-of-the-way, and inaccessible hotel in which I've ever stayed.... More 

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1 review
2 of 5 stars Reviewed February 28, 2015

Don't be fooled by the low price of the room. Everything is extra, water, wifi, parking. At ridiculous overprice. Stay someplace else. 12 usd for wifi, a bottle of water is 56 pesos, a sandwich is 253 pesos, corn flakes 112 pesos. Really??

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St. Albans, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

Location was chosen to be closer to my meetings were. But its isolated, with nowhere really that you would walk to close by. Wi-fi you had to pay for, and when I argued that it should be included they argued that in other hotels you pay. My next hotel (Wyndham Gardens downtown) I did not ! In room coffee to... More 

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Nicolás G, Customer care at Camino Real Pedregal, responded to this review

Dear Gilio M Thank you for your review, we truly value the opinions of our customers. We apologize that we did not meet your expectations on your stay. Providing our guests with the best hospitality and service has always been our mission. We look forward to the opportunity to welcome you back and exceed your expectations with the excellent service... More 

Tijuana, Mexico
1 review
2 of 5 stars Reviewed October 29, 2014

We have a 2 year old so we payed extra for a luxury room... Well it was not!. The room was old, small, it did not have extra pillows, blankets or an iron. The painting on the bathroom floor was coming off and we found out why... the bathtub/shower spilled water when turned on, so the bathroom gets flooded every... More 

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Rustenburg, South Africa
Level Contributor
204 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed August 24, 2014

The rooms are fantastic, and well appointed, and the views are magnificent. Paid wi-fi is stable and fast. Note you pay for EVERYTHING, even in-room coffee! At the price, I think these things could be free? I think the biggest drawback is that there is nothing much in walking distance, and in-house dining is limited to the Bice Bistro that... More 

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