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All 282 Mexico City hotels

Fiesta Americana Santa Fe Hotel

4.0 of 5 Hotel   |   Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
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Ranked #41 of 282 hotels in Mexico City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Scott C
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108 people have reviewed this hotel

Traveler rating
    60
    27
    13
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week in August and would agree with other's comments - it is a very well located hotel, in the center of the commercial area. All the staff were extremely helpful and friendly making an effort to remember you and your preferences at breakfast and in the bar. The room was comfortable and clean, but overall... More

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenos Días, Muchas Gracias por sus comentarios a los cuales con todo gusto y personalmente estaré dando seguimiento para mejorar... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

I have stayed a couple of times during the last months at Fiesta Americana Santa Fe and the best thing is their service. A couple of days they were completly booked and still they mantain the good work. The location is nice next to major companies HQ. Fitness center and swimming pool are nice. Roomservice is good although a little... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about the FIESTA AMERICANA SANTA FE. JAGC More

Torreon, Mexico
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 3, 2014

We stayed at this hotel for 5 days, due to medical conditions we couldn't go out of the hotel that much there for we had to eat at their restaurant every day. Their service is terrible, we would have to wait close to half an hour to get our food, the restaurant was not even full, the food is average... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, sorry for the inconvenience about the restaurant service and I will make the follow up to this case and improve our service. JAGC GM More

Panama City, Panama
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 2, 2014

I selected Fiesta Americana because I was visiting the office 2 blocks away and in this hotel prices were reasonsable, comparing other hotels around the area. I think the hotel is conveniently located, next to restaurants and shopping malls. I liked the breakfast even if it was a little pricey. I think my bed was wonderful and the staff was... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the Fiesta Americana Santa Fe Hotel JAGC GG More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 16, 2014

If you are thinking of playing extra for an upgrade to the fiesta club level. Its kind if a waste the "breakfast" selection is very limited and on the afternoon you still have to pay extra for alcoholic beverages. This is unlike the hilton or grand krystal where the alcohol is free. Also the coffee in the room is expensive,... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales con todo gusto estaré dando seguimiento personalmente para mejorar nuestro... More

Woodbury, Minnesota
Top Contributor
55 reviews 55 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2014

High points: Excellent service (but not without errors, see below). Great rooms (inc. bathroom with glass wall shower). Great beds. No problem with the internet. Had the airport taxis all set up when I reqested it earlier in the morning ( I must say they did go out of their way to be sure I had everything I needed. Minor... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, sorry for the inconveniences about the room service and I will make the follow up to this case and improve our service. Thank you for your comments JAGC GM More

São Paulo
Top Contributor
88 reviews 88 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 3, 2014

This is a very good choice if you need to be in the Santa Fe district. The rooms all have a nice view and large windows - which can be blacked out entirely. The hotel is efficiently run, clean and staff are friendly. The breakfast buffet offers a good variety of fruit, breads and hot dishes. The only think I... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the rooms and F&B service. JAGC GM More

Top Contributor
52 reviews 52 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 2, 2014

Conducted a meeting at the hotel last week and have to say the staff from concierge, to front desk, meetings and catering all were exceptional! Very supportive, willing to go the extra mile and immediate response made the event that much more successful. The hotel is situated in the heart of major business which makes it very good to conduct... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about the Fiesta Americana Santa Fe Cd. de México. JAGC GM More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 30, 2014

first time in this hotel ... very elegant, our arrival was very much appreciated, professional staff. clean rooms but compared to other hotels are small but with maximum comfort. great location, I think for a family vacation in this hotel is really suitable. thanks for the cleaning staff were really friendly at all!

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales estaré dando seguimiento para mejorar nuestro servicio. JAGC GM More

Belgium
Top Contributor
88 reviews 88 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 14, 2014

Well, I've been travelling around the world, mostly for business purposes, and this hotel is really as good as it gets. - The rooms are nice and clean. Bathroom is not huge, but certainly big enough - The staff is very attentive without being "sticky" - Breakfast was more than good - The gym was FANTASTIC. As a runner, probably... More

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evenig, thank you for your comments about the FIESTA AMERICANA SANTA FE JAGC GM More

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Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Luxury Hotel in Mexico City #20 Family Hotel in Mexico City #34 Business Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 
Number of rooms
172

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  • At what time does the pool open each day?

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