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Fiesta Americana Santa Fe Hotel

4.0 of 5 Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
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Certificate of Excellence 2014
Fiesta Americana Santa Fe Hotel
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Fiesta Americana Santa Fe Hotel
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123 reviews from our community

Traveler rating
    68
    34
    13
    4
    4
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19
8
3
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

really comfortable hotel, clean rooms, modern, good restaurant and breakfast, good services, if you are lucky and have a high room views in the night are good ones, the only topic (as in all Mexico DF) is the distance to the center

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Netanya, Israel
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived very late from a delayed flight but the receptionist was very pleasant, the next morning the stuff where super pleasant as well very fair to say that the stuff is very nice. Room is big and comfy, lovely bed, nice view. good area. ....

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Morning, thank you for your comments about FIESTA AMERICANA SANTA FE JAGC GM More

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed here for a week in August and would agree with other's comments - it is a very well located hotel, in the center of the commercial area. All the staff were extremely helpful and friendly making an effort to remember you and your preferences at breakfast and in the bar. The room was comfortable and clean, but overall... More

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenos Días, Muchas Gracias por sus comentarios a los cuales con todo gusto y personalmente estaré dando seguimiento para mejorar... More

Chicago, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

I have stayed a couple of times during the last months at Fiesta Americana Santa Fe and the best thing is their service. A couple of days they were completly booked and still they mantain the good work. The location is nice next to major companies HQ. Fitness center and swimming pool are nice. Roomservice is good although a little... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about the FIESTA AMERICANA SANTA FE. JAGC More

Torreon, Mexico
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 3, 2014

We stayed at this hotel for 5 days, due to medical conditions we couldn't go out of the hotel that much there for we had to eat at their restaurant every day. Their service is terrible, we would have to wait close to half an hour to get our food, the restaurant was not even full, the food is average... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, sorry for the inconvenience about the restaurant service and I will make the follow up to this case and improve our service. JAGC GM More

Panama City, Panama
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 2, 2014

I selected Fiesta Americana because I was visiting the office 2 blocks away and in this hotel prices were reasonsable, comparing other hotels around the area. I think the hotel is conveniently located, next to restaurants and shopping malls. I liked the breakfast even if it was a little pricey. I think my bed was wonderful and the staff was... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the Fiesta Americana Santa Fe Hotel JAGC GG More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 16, 2014

If you are thinking of playing extra for an upgrade to the fiesta club level. Its kind if a waste the "breakfast" selection is very limited and on the afternoon you still have to pay extra for alcoholic beverages. This is unlike the hilton or grand krystal where the alcohol is free. Also the coffee in the room is expensive,... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales con todo gusto estaré dando seguimiento personalmente para mejorar nuestro... More

Woodbury, Minnesota
Top Contributor
57 reviews 57 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 13, 2014

High points: Excellent service (but not without errors, see below). Great rooms (inc. bathroom with glass wall shower). Great beds. No problem with the internet. Had the airport taxis all set up when I reqested it earlier in the morning ( I must say they did go out of their way to be sure I had everything I needed. Minor... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, sorry for the inconveniences about the room service and I will make the follow up to this case and improve our service. Thank you for your comments JAGC GM More

São Paulo
Top Contributor
89 reviews 89 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 3, 2014

This is a very good choice if you need to be in the Santa Fe district. The rooms all have a nice view and large windows - which can be blacked out entirely. The hotel is efficiently run, clean and staff are friendly. The breakfast buffet offers a good variety of fruit, breads and hot dishes. The only think I... More

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the rooms and F&B service. JAGC GM More

Top Contributor
60 reviews 60 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 2, 2014

Conducted a meeting at the hotel last week and have to say the staff from concierge, to front desk, meetings and catering all were exceptional! Very supportive, willing to go the extra mile and immediate response made the event that much more successful. The hotel is situated in the heart of major business which makes it very good to conduct... More

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about the Fiesta Americana Santa Fe Cd. de México. JAGC GM More

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Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City

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