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All 277 Mexico City hotels

Fiesta Americana Santa Fe Hotel

4.0 of 5 Hotel   |   Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
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82%
Ranked #25 of 277 hotels in Mexico City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Woodcrest55129 Woodbury, Minnesota
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98 people have reviewed this hotel

Traveler rating
    54
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    12
    3
    4
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14
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

If you are thinking of playing extra for an upgrade to the fiesta club level. Its kind if a waste the "breakfast" selection is very limited and on the afternoon you still have to pay extra for alcoholic beverages. This is unlike the hilton or grand krystal where the alcohol is free. Also the coffee in the room is expensive,... More

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Woodbury, Minnesota
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

High points: Excellent service (but not without errors, see below). Great rooms (inc. bathroom with glass wall shower). Great beds. No problem with the internet. Had the airport taxis all set up when I reqested it earlier in the morning ( I must say they did go out of their way to be sure I had everything I needed. Minor... More

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São Paulo
Top Contributor
86 reviews 86 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very good choice if you need to be in the Santa Fe district. The rooms all have a nice view and large windows - which can be blacked out entirely. The hotel is efficiently run, clean and staff are friendly. The breakfast buffet offers a good variety of fruit, breads and hot dishes. The only think I... More

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Conducted a meeting at the hotel last week and have to say the staff from concierge, to front desk, meetings and catering all were exceptional! Very supportive, willing to go the extra mile and immediate response made the event that much more successful. The hotel is situated in the heart of major business which makes it very good to conduct... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

first time in this hotel ... very elegant, our arrival was very much appreciated, professional staff. clean rooms but compared to other hotels are small but with maximum comfort. great location, I think for a family vacation in this hotel is really suitable. thanks for the cleaning staff were really friendly at all!

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales estaré dando seguimiento para mejorar nuestro servicio. JAGC GM More

Belgium
Top Contributor
81 reviews 81 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 14, 2014

Well, I've been travelling around the world, mostly for business purposes, and this hotel is really as good as it gets. - The rooms are nice and clean. Bathroom is not huge, but certainly big enough - The staff is very attentive without being "sticky" - Breakfast was more than good - The gym was FANTASTIC. As a runner, probably... More

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evenig, thank you for your comments about the FIESTA AMERICANA SANTA FE JAGC GM More

Indore, India
Top Contributor
61 reviews 61 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 8, 2014

The Fiesta Americana Santa Fe Hotel in Mexico City, Mexico, is a nice business hotel, which offers decent accommodation. The location is good, views from the rooms are also fine. The Rooms are small, but not a problem.

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, Thank you for your comments about the Fiesta Americana Santa Fe JAGC GM More

Pawcatuck, CT
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 26, 2013

I spent 37 nights here this year, while on business in Santa Fe. The staff is very attentive and makes up for a lack of extras. The hotel restaurant is pretty bad but Villa Maria which is safely inside the complex is decent.

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, thank you for your comments about FIESTA AMERICANA SANTA FE and Iwill make the follow up to this case and improve our service. JAGC GM More

Barranquilla, Colombia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2013

Fiesta Americana is outside the city - it was a good place to stay for a four-day business trip...could have been closer to downtown, but was good for our needs. Breakfast was a bit late getting started, but good once it did.

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Evening, thank you for your comments and I will make the follow up to this case and improve our service. JAGC GM More

Top Contributor
75 reviews 75 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 1, 2013

The hotel lacks attention to details, plenty of staff but some very obvious things are overseen like rusty appliances, worn curtains, etc. Overall the place is ok, but for what you pay it should be outstanding

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments and I will make the follow up to this case and improve our service. JAGC GM More

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Additional Information about Fiesta Americana Santa Fe Hotel

Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Mexico City
#18 Family Hotel in Mexico City
#25 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Official Description (provided by the hotel):
Located in the new financial district where are also the largest international firms. ... more   less 
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