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Fiesta Americana Santa Fe Hotel

4.0 of 5 Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
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Fiesta Americana Santa Fe Hotel
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Fiesta Americana Santa Fe Hotel
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129 reviews from our community

Traveler rating
    72
    36
    13
    4
    4
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21
8
3
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed at Fiesta Americana Santa Fe Hotel in February on a business trip. The rooms were very clean & staff was very friendly and accommodating. The restaurant in the hotel had an excellent breakfast buffet.

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North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is excellent. Breakfast, clean, gym, price, nice business neighborhood. The service is another plus in this Hotel. Everybody know their job and they seem to enjoy it too. The only issue is location. It depends what is your plan in Mexico City and where are you planing to spend the time. Mexico City is huge and you need... More 

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the FIESTA AMERICANA SANTA FE HOTEL service. JAGC GM More 

Top Contributor
107 reviews 107 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 21, 2014

really comfortable hotel, clean rooms, modern, good restaurant and breakfast, good services, if you are lucky and have a high room views in the night are good ones, the only topic (as in all Mexico DF) is the distance to the center

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE JAGC GM More 

Netanya, Israel
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 31, 2014

I arrived very late from a delayed flight but the receptionist was very pleasant, the next morning the stuff where super pleasant as well very fair to say that the stuff is very nice. Room is big and comfy, lovely bed, nice view. good area. ....

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Morning, thank you for your comments about FIESTA AMERICANA SANTA FE JAGC GM More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed here for a week in August and would agree with other's comments - it is a very well located hotel, in the center of the commercial area. All the staff were extremely helpful and friendly making an effort to remember you and your preferences at breakfast and in the bar. The room was comfortable and clean, but overall... More 

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jorge g, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenos Días, Muchas Gracias por sus comentarios a los cuales con todo gusto y personalmente estaré dando seguimiento para mejorar... More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

I have stayed a couple of times during the last months at Fiesta Americana Santa Fe and the best thing is their service. A couple of days they were completly booked and still they mantain the good work. The location is nice next to major companies HQ. Fitness center and swimming pool are nice. Roomservice is good although a little... More 

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good evening, thank you for your comments about the FIESTA AMERICANA SANTA FE. JAGC More 

Torreon, Mexico
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 3, 2014

We stayed at this hotel for 5 days, due to medical conditions we couldn't go out of the hotel that much there for we had to eat at their restaurant every day. Their service is terrible, we would have to wait close to half an hour to get our food, the restaurant was not even full, the food is average... More 

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good Afternoon, sorry for the inconvenience about the restaurant service and I will make the follow up to this case and improve our service. JAGC GM More 

Panama City, Panama
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 2, 2014

I selected Fiesta Americana because I was visiting the office 2 blocks away and in this hotel prices were reasonsable, comparing other hotels around the area. I think the hotel is conveniently located, next to restaurants and shopping malls. I liked the breakfast even if it was a little pricey. I think my bed was wonderful and the staff was... More 

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the Fiesta Americana Santa Fe Hotel JAGC GG More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 16, 2014

If you are thinking of playing extra for an upgrade to the fiesta club level. Its kind if a waste the "breakfast" selection is very limited and on the afternoon you still have to pay extra for alcoholic beverages. This is unlike the hilton or grand krystal where the alcohol is free. Also the coffee in the room is expensive,... More 

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Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales con todo gusto estaré dando seguimiento personalmente para mejorar nuestro... More 

Woodbury, Minnesota
Top Contributor
73 reviews 73 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 13, 2014

High points: Excellent service (but not without errors, see below). Great rooms (inc. bathroom with glass wall shower). Great beds. No problem with the internet. Had the airport taxis all set up when I reqested it earlier in the morning ( I must say they did go out of their way to be sure I had everything I needed. Minor... More 

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review

Good afternoon, sorry for the inconveniences about the room service and I will make the follow up to this case and improve our service. Thank you for your comments JAGC GM More 

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Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City
Hotel Style:
#15 Luxury Hotel in Mexico City
#19 Family Hotel in Mexico City
#26 Business Hotel in Mexico City

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