We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 241 Mexico City hotels »

Crowne Plaza Hotel de Mexico

4.0 of 5
Dakota #95 | Col. Napoles, Mexico City 03810, Mexico
Hotel amenities
Special offer
Save up to 20% when you book early
Ranked #59 of 241 hotels in Mexico City
4.0 of 5 stars 51 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

51 reviews from our community

    Trip type
Traveler rating
    17
    19
    10
    2
    3
Date Rating
Ruben V
Rotterdam
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed January 25, 2012

A fair business hotel, big and anonymous. But the staff is really friendly and helpfull and their English is good. I had a King Bed Room, was very spacious with a half open bathroom. Good large television with DVD player and a PC available in the room. Internet WIFI is free of charge available all over the Hotel. The location... More

Was this review helpful? Yes
Travelbug0004
York, United Kingdom
Reviewer
3 reviews
3 of 5 stars Reviewed January 24, 2012

I too had the same experience as Kosmok reviewer. I had stayed previously in quite a nice room and my stay was fine. Second stay I was given a very small room that was very worn, stained carpet, safe broken and just not of the same standard. To credit the hotel after 1 night I asked to be moved and... More

Was this review helpful? Yes
IHGCare, ihgcare at Crowne Plaza Hotel de Mexico, responded to this review
January 26, 2012

Dear Travelbug0004, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that... More

Engin22
Puebla, Mexico
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed January 20, 2012

The rooms are very good, the hotel is kind of new people is very kind , breakfast buffet was what I expected, so the place to stay close to the World Trade Center in Mexico City More

Was this review helpful? Yes
KosmoK
Milwaukee, WI
Senior Contributor
37 reviews
30 helpful votes
3 of 5 stars Reviewed January 10, 2012
1
person found this review helpful

I have stayed here twice, and the first time, I had a very nice room. Modern amenities, comfortable bed, etc. I was pleasantly surprised based on some other experiences I and my colleagues have had around Mexico City. My room during the second stay was a completely different story. Dirty carpet, stains everywhere, holes in the carpet, desk was old... More

Was this review helpful? Yes
Sirish_21
Mexico City, Mexico
2 reviews
1 helpful vote
4 of 5 stars Reviewed December 29, 2011
1
person found this review helpful

I stayed in Crowne de Plaza for about 9 days on my first trip to Mexico City. The staff is very helpful. The best part is that most of the staff speaks english so its easy for you to communicate if you don't speak spanish. One thing which was lacking was choice of vegetarian food since I am a vegetarian.... More

Was this review helpful? Yes
jloudercp
usa
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed December 8, 2011

Crowne Plaza is a large hotel, right next to the Holiday Inn and behind WTC. Overall it was fine, although there was a problem with some holes in the bathtub and plaster coming through the wall. Also some issues with wireless internet. A computer is provided within the room, but very old and slow so I recommend bringing your own.... More

Was this review helpful? Yes
YR R
Phoenix, Arizona
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed December 1, 2011
1
person found this review helpful

Stayed at this hotel located close to the WTC - very helpful staff all of whom speak perfect English. Corner room on the 8th floor was very nice - whirlpool bath (which we'd never normally use was put into action due to sore feet & achy knees from pounding the pavements!) was most welcome. The only negative thing I can... More

Was this review helpful? Yes
albr71
milan
Top Contributor
58 reviews
22 helpful votes
5 of 5 stars Reviewed November 16, 2011

I spent a week in Mexico City for some business meetings. The Crowne Plaza was a very good choice: very nice and calm room, very comfortable bed, not a single issue. I used the restaurant, that were ok, the gym (nice and open all day). The WIFI internet connection is free, although not super powerful, but ok. So... thumbs up... More

Was this review helpful? Yes
BarrySandell
Guildford, United Kingdom
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed November 12, 2011

This review is for the Crowne Plaza that is near the Mexico City World Trade Centre conference centre - I think there are at least two others in the city. This is a good business-class hotel, with comfortable rooms (good double-glazing so there is minimal street noise at least on the 8th floor where I was), and wifi internet in... More

Was this review helpful? Yes
NCtravelz
Raleigh, North Carolina
Senior Contributor
36 reviews
15 helpful votes
4 of 5 stars Reviewed November 7, 2011

I picked this Holiday Inn because I got an amazing deal with points from Holidayinn.com and they advertised a free shuttle from the airport. When I got to the airport I found out that the free shuttle is only from the hotel to the airport and not the other way around. The hotel was quite pretty but had a few... More

Was this review helpful? Yes

Travelers who viewed Crowne Plaza Hotel de Mexico also viewed

Holiday Inn Express Hotel & Suites at the WTC
4 of 5 stars 46 Reviews
Mexico City, Central Mexico and Gulf Coast
Show Prices ABS:HotelCheckRates-d609656?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
One Ciudad de Mexico Patriotismo
4 of 5 stars 18 Reviews
Mexico City, Central Mexico and Gulf Coast
Show Prices ABS:HotelCheckRates-d850408?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Embassy Suites Mexico City - Reforma
4.5 of 5 stars 344 Reviews
Mexico City, Central Mexico and Gulf Coast
Show Prices ABS:HotelCheckRates-d583280?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 241 hotels in Mexico City, ranked by popularity »

Been to Crowne Plaza Hotel de Mexico? Share your experiences!

Write a Review Add Photos Add Videos

Crowne Plaza Hotel de Mexico Also Known As

  • Crowne Plaza Mexico City
Address: Dakota #95 | Col. Napoles, Mexico City 03810, Mexico

Is Crowne Plaza Hotel de Mexico your business?

  • Manage your listing
Crowne Plaza Hotel de Mexico
Show the lowest price for this hotel* (from our partners)
Show Prices