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NH Mexico City Centro Historico

Certificate of Excellence
3.0 of 5
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Palma, 42 Centro | Downtown, Mexico City 06010, Mexico
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NH Mexico City Centro Historico
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499 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

We spent a few days in this hotel in Mexico City and it was a good choice. There were many shops and restaurants nearby and our room was confortable. Fast elevators too. As negative I found the cleaning, because it was far to be a perfect cleaning! Apart from that, everything was great.

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Merida, Mexico
Level Contributor
124 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good - comfortable bed, and not a bad price. Good convenient location for centro in Mexico City. Fast elevators, good air-conditioning, fairly good soundproofing keeping street noise to the minimum. The not so good - There seems to be a major problem with lack of management at the hotel - starting with housekeeping and cleaning of the rooms -... More 

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Cambridge, United Kingdom
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location for visiting the city, near the main sights and restaurants, shops, transports. Breakfast buffet offers a great variety. Room is good size and comfortable. The only minus is the very late and superficial room cleaning (in the evening, once at 8pm!), for the price and the NH chain standard, we had higher expectation.

Was this review helpful? Yes
Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Guest I would like to personally thank you, for the trust given to our hotel, NH Centro Historico, by choosing us for your stay in your last visit to Mexico city. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring... More 

Rome, Italy
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Few meters from Zocalo square and Madero main shopping street, this hotel offer everything you needed for a stay in Mexico City. Breakfast is complete, with broad choice of food of any type and super tasty. The room was very comfortable and staff kind.

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Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review
Google Translation

Gentile Cliente, Le mandiamo un cordiale saluto da Città del Messico e la ringraziamo per aver condiviso con noi i... More 

NJ
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here as the location was safe and rooms were clean and didn't mind walking around the area at night. Only complaint was that not as many restaurants in walkable distance as you'd expect. Short distance from zocolo and palacio Bella's artes, latinoamerica tower and nice cobblestone streets. I would stay here again, but may consider the... More 

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Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear David First of all, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Centro Historico. We would like to thank for the comments about our breakfast. Our concept of breakfast is made... More 

San Juan Cosala, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We are staying 5 days. Location is very good- 2 blocks from the Historic Center and Zocalo. Modern hotel, nice rooms. BUT---yesterday one of the two elevators was not working and today neither of them were working, everyone had to take the stairs. ALSO, yesterday we returned at 6:30pm and our room had not been cleaned-today after a long day... More 

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Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Guest I want to thank you for the time you took to share your comments regarding your stay at the hotel NH Centro Historico and for taking the time to write to us in detail the problems you experienced whilst staying with us. Please accept our sincere apologies for the issues you had, We will check every point which... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very helpful, room was clean and the location of the hotel was perfect, also very safe, for staying close to many historical sites. Check-in is at 3pm but they will hold your luggage until then.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Guest Greetings from Mexico City, and thank you for sharing your comments about your stay at our hotel. On behalf of all staff, we are very grateful for the fact that you enjoyed our service and facilities. In this your home, NH Centro Historico Mexico City, we are very happy to know that we meet your travel expectations. I... More 

Brooklyn, New York, United States
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is close to all sorts of public transportation but it is very close to El Zocalo, the Main City Square. You will be in the crowds of everyday life and tourists wandering the city center. If you can avoid feeling claustrophobic in the tides of people on the small sidewalks you will love everything Mexico City offers, especially... More 

Was this review helpful? Yes
Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Alex Greetings from Mexico City, and thank you for sharing your comments about your stay at our hotel. I read happily that we overcome your expectations, we are proud of our work. On behalf of all staff, we are very grateful for the fact that you enjoyed our service and facilities. I always like to share with you. That... More 

Ashbourne, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

NH hotel is a the heart of the city centre, you walk everywhere from there, no need to drive a car! The staff is friendly and ready to answer your questions and help you in any way. Beside the 'templo mayor' visit I reccomend to visit 'El Monte de Piedad Shop' if you like to buy sparkly stuff this is... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Colin First of all, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Centro Historico. I really appreciate the excellent comments to us that I have shared with our staff. They are... More 

Newcastle, Australia
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 23, 2015

This hotel was a stopover between flights and it was a good choice as such. It's location is excellent - right near the main square in Mexico City. We did not eat at the hotel but the rooms, although compact, were very functional and light. The bathroom was excellent, the bed comfortable and the wifi fast. It was a little... More 

Was this review helpful? Yes
Antonio Sanchez M, Director General at NH Mexico City Centro Historico, responded to this review

Dear Guest Greetings from Mexico City, and thank you for sharing your comments about your stay at our hotel. I read happily that we overcome your expectations, we are proud of our work. On behalf of all staff, we are very grateful for the fact that you enjoyed our service and facilities. I always like to share with you. That... More 

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