All the staff was nice except for the owner of the hotel, who was very rude and insulted us. The hotel pictures were inaccurate. My room did not have a flat screen nor nice bathrooms. The bed was as uncomfortable as laid on the floor. The room had a humidity smell. Please do not book in this hotel!

Great safe location for a great price!” The location was great, 1 mile walk (25min) from Zona Rosa, 5 Minute walk to metro and Reforma, Between 10$-20$ taxi ride to the airport! all around awesome! HOWEVER!!.... The room we got was a standard King room... the bed was extremly weird since it was two twins stuck together, whenever my boyfriend... More

The only reason I booked this hotel was because it was close to Reforma Ave.,and because it offered breakfast. For the same price I could've booked the Radisson Flamingo. (33 dlls plus 2 kids and taxes 58.60 per night) But i chose this one....BIG MISTAKE. First of all it's one block from reforma...but that street is under constuction so you... More

we booked a room and got the "garden suite" which turned out to be a dark hole on the ground floor behind the recepcion desk with a window looking onto a concrete wall of the next door building. we arrived late and tried to settle in for the night ...........but the two seperate beds that we had where so hard... More

When I checked in, I was told that the price is 30 dollars per day. Then one day when I walked out of the lobby, they asked me to pay 35 dollars per day. I argued that on hotels.com, the price is only 30. I showed them the website using my phone. It turns out that the final price on... More

This is not the hotel for you if you want luxury or sleep. This hotel is very basic but clean although did smell very much like toilet cleaner. The room was large with kitchenette facilities. The reception and hall decor were dirty and dated - definitely in need of lick of paint. The walls are very thin and you can... More

there was no concierge. Had to store our luggage in the toilet after we checked out by ourselves. it was insecure and no help was given in bringing our luggage down . The receptionist did not speak English . The food was terrible

I stayed for one week. My room was very clean, employees very helpful and the location super. Walking distance to Bellas Artes and Centro Historico and Zone Rosa. A short bus ride to Cahpultepec park. There is a shopping mall with-in a short walk. If one is in Mexico City for any length on business the rooms are equipped a... More

We were a group of 4 people. We stayed our last night in Mexico in this terrible hotel as we returned from Acapulco. When we arrived there, the hotel looked very bad even before you enter there. Don't look at the photos in the internet because I think that they were taken when the hotel was new. The hotel was... More