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All 280 Mexico City hotels

Pennsylvania Suites

3.5 of 5 Hotel   |   Pennsylvania 127 | Colonia Nápoles, Mexico City 03810, Mexico
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$125 (USD)
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91%
Ranked #6 of 280 hotels in Mexico City
A recent review
4 of 5 stars Reviewed April 5, 2014
adieball Berlin, Germany
  • Overview
  • Reviews (47)
  • Photos (28)
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  • Room tips (5)
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47 people have reviewed this hotel

Traveler rating
    38
    5
    3
    1
    0
See reviews for
3
7
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

I stayed in the Pennsylvania suites for 1 week and apart from what the others mentiones (wifi sometimes doesn't work), it's absolutely perfect. The vertical lawn is nice to see, the coffee shop in the same building great to get a quick cappuccino (although Starbucks is just around the corner - basically each and every corner in Mexico City). You... More

Was this review helpful? Yes
PennsylvaniaSuites, Guest Relations Manager at Pennsylvania Suites, responded to this review

Dear Guest, Greetings from Pennsylvania Suites Home & Business Staff, we are always glad to hear about a pleasant stay, thank you for the time invested on this review. I apologise for the missed communication about the complimentary breakfast, If you travel again to Mexico city you are welcome to join us any day from 7:00 am to 10:30 am... More

Mexico City, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

The Suites are very nice. Vertical lawn side rooms are very attractive.. Service is good, you will get a free breakfast. Downside is sometimes Wifi dont work. you dont have much options in the breakfast.

Was this review helpful? Yes 2
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Mr. Naveen, Pennsylvania Suites Home & Business Staff highly appreciates the time invested on writting this review, we are glad to know that you had a pleasent stay among us. We hope to see you soon back in our property. Best Regards. Carlos Urzúa Guest Services Manager More

Calonge, Spain
1 review
4 of 5 stars Reviewed January 16, 2014

Rooms are apartments. Very big, very well utilized. You dont hear your neighbours, you can cook if you want, comfortable living room. The internet is not always stable and planes are flying over the hotel, so that took me 1 day before i got adjusted to that.

Was this review helpful? Yes
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Guest, Thank you for your review, we are always glad to hear about our guests experiences. I want to apologize for the internet inconvenient, we are exploring the chance to select a different service provider to prevent it from happening again, in case you decide to come back or with any other guests. As a Business Hotel, we know... More

Guangzhou, China
1 review
5 of 5 stars Reviewed January 16, 2014

I stayed at Pennsylvania Suites for 3 weeks in September. The room was big and with a separate kitchen, so I could buy food from a supermarket nearby and cook by myself. The staff was friendly and helpful, although not all of them can speak English. I could take 10 minutes walk to go to the nearest Metro Bus station... More

Was this review helpful? Yes
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Mr Simon, Thank you for your review, it's very important for Pennsylvania Suites Home & Business to receive any kind of feedback. I want to sincerely apologyse about the communication problems, now we are able to provide a fantastic multilingual service with our new staff. It is great to hear that you would come back to our property, please... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 19, 2013

The moment we arrived at Pennsylvania Suites we were greeted with a warm and friendly hello from Carlos and this exchange really set the level of service throughout our stay. The room was large with a fantastic layout. While we didn't utilise the kitchen amenities, we did use the fridge to keep our beer cold! There was a beautiful large... More

Was this review helpful? Yes
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Mr. Lmoneil I appreciated your willingness and take the time to give us your feedback. Your ideas and suggestions contributed immensely to improve our services. I am very happy to know that our team provided you, the help and support that you expected. Carlos is very nice persons and always has the best disposition. Thank you for your visit... More

la habra
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 14, 2013

The hotel itself is small but very comfortable. Ruben was great and it was late when we got there and he was so busy tending other guests he made up by bringing us coffee, milk, fruit and yogurt. We got there at 10 pm and were starving. We also had a meeting early next morning. He suggested to order from... More

Was this review helpful? Yes
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Mr.Smchang Thank you for your recent stay at Pennsylvania H & B your house. We hope that your stay was pleasant and that our accommodations and services were acceptable to you. I understand perfectly that sometimes is no comfortable smell cigarettes smoke We don´t have conditioner air for two reasons. 1. The temperature in Mexico City is very comfortable... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 27, 2013

I stayed at Pennsylvania Suites for seven nights in early November. The suite was spacious and clean with a separate kitchen, dining area and kitchen. The staff was friendly and helpful. There are separate hot water heaters in each room - you need to turn the temperature value to hot, otherwise you're likely to run cold during a long shower.... More

Was this review helpful? Yes
PennsylvaniaSuites, Guest Relations Manager at Pennsylvania Suites, responded to this review

Dear Guest, Pennsylvania Suites Staff appreciates the time invested on this opinion. All the information provided will lead us to improve our operational standards and Service Quality. According to your suggestions, the maintenance supervision will be immediately strengthened on every suite to avoid any kind of situation with the water temperature and right now we are working on a menu... More

Ohio City, Colorado
1 review
3 of 5 stars Reviewed November 26, 2013

I've been staying at Pennsylvania Suites for the past year in different periods. Rooms are good, fully equipped and brand new furniture, lack of TV channel options though, and not very good noise-wise: almost all rooms have balconies, so if your next door neighbor guest is having a get-together in the balcony, you will hear it loud and clear ..... More

Was this review helpful? Yes
PennsylvaniaSuites, Director de Relaciones con Clientes at Pennsylvania Suites, responded to this review

Dear Guest Thank you for taking the time to give us the feedback . I sincerely appreciate the time you spent recommending this improvement strategies . I would like to share with you that Pennsylvania Suites H & B has full Front Desk Bilingual Service from 7:00am to 11.00pm every day, in case of bilingual assistance during the night it... More

108 Mile Ranch, Canada
Top Contributor
89 reviews 89 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 11, 2013

Brand new hotel near the WTC the rooms were excellent however not everything was in excellent working condition it is brand new and they are working out a few bugs but overall excellent value in a great safe location

Was this review helpful? Yes
PennsylvaniaSuites, Guest Relations Manager at Pennsylvania Suites, responded to this review

Dear Guest, Thank you to take a few minutes to write about Pennsylvania Suites Home & Business, every remark will help our staff members to improve their performance in order to provide a memorable experience to our guests. Kind Regards. Carlos Urzua Guest Services Manager Pennsylvania Suites Home & Business. More

Calgary, Canada
1 review
5 of 5 stars Reviewed November 4, 2013

We recently stayed at the Pennsylvania suites for 6 nights. There was plenty of room for 3 adults in our 2 bedroom suite. The rooms were new and very clean. The master bedroom had a large ensuite with a safe to lock up valuables. The second bedroom had 2 double beds with a large closet for 2 adults. The full... More

Was this review helpful? Yes
PennsylvaniaSuites, Guest Relations Manager at Pennsylvania Suites, responded to this review

Dear Guest, We are so glad to hear back from you, we want to thank you for sharing your feeling about Pennsylvania Suites Home & Business. A guest complete satisfaction is the main motivation to keep providing memorable experiences and enhance our efficiency. We are looking forward to have you back soon! Kind Regards Carlos Urzua Guest Services Manager Pennsylvania... More

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Additional Information about Pennsylvania Suites

Address: Pennsylvania 127 | Colonia Nápoles, Mexico City 03810, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pennsylvania Suites 3.5*
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Also Known As:
Pennsylvania Suites Mexico City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style
#8 Business Hotel in Mexico City #22 Romantic Hotel in Mexico City
Hotel Class
Number of rooms
28

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