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All 288 Mexico City hotels

Fiesta Inn Santa Fe Hotel

Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
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Fiesta Inn Santa Fe Hotel
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Ranked #76 of 288 Hotels in Mexico City
A recent review
4 of 5 stars Reviewed September 28, 2014
trukis Miami, Florida
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52 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 21, 2014

Really bad place to stay, for the following reasons: 1) there is no pedestrians way to get in and off. You have to walk on the access ramp for automobiles; 2) The taxis there cost two or three times the regular prices; 3) This hotel is uphill, and when it rains (almost every day) the street becomes a river. Apparently... More 

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jorge g, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good Morning, sorry for the inconvenience about the restaurant and the hot water service in your room. I will make the follow up to this case and improve our service. JAGC GM More 

Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 28, 2014

The hotel was simple but clean. staff was really good and supportive, everyone was really kind. room service was good, with enough options to have dinner 3 days in a row. there was always a taxi available in the front what was very helpful

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jorge g, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good Evening, thank you for your comments JAGC More 

Delray Beach, Florida
Top Contributor
133 reviews 133 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 5, 2014

The Fiesta Inn is clean, has good facilities, including a large gym and the restaurant serves a good buffet, in the evenings. The only issue I have is the time it takes to check-in and check-out. It seems they always have issues with their computers and i wish they could streamline the check-in process. The rooms are large, with basic... More 

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jorge g, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon, thank you for your comments and I want to inform you that I will make the follow up to this case and improve our service. JAGC More 

Monterrey, Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 30, 2014

I've been guest of Fiesta Inn for many years, first for sporadic stays, but in the past two years a frequent guest for business purposes. This unit has an excellent location and it's near to nice restaurants, malls and the financial district. That's all the positive points. It's sad to see how the service has decreased at levels that cannot... More 

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jorge g, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon, sorry for the inconvenience about the FIESTA INN SANTA FE HOTEL service and I want to inform you that I will make the follow up to this case and improve our service. JAGC More 

Sao Paulo
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 17, 2014

In Santa Fe district, this hotel is a good option for a 3 stars hotel. For a business trip - after all you are in Santa Fe - this hotel delivers what is needed. Clean, comfortable room with all equipment working well. Breakfast is average and room service good enough. There is a restaurant in Fiesta Americana, which I haven't... More 

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Jorge G, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the Fiesta Inn Hotel Service. JAGC More 

San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2014

The hotel was average. Its well located on the Santa Fe área. Its near nice restaurants and shops. The room is a typical business room with sofa and small desk. Had problems with the pillow and they only carry one style (stiff). The hotel did not have a lively lobby or an open bar or lounge. Ordered room service and... More 

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good afternoon, thank you for your comments about the fiesta Inn Santa Fe and I will make the follow up to his case and improve our service. JAGC More 

Herriman, Utah
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 16, 2013

This hotel is quite basic. No fancy touches. There is no mini-bar or fridge in the room. There is an ice-maker on my floor, but it doesn't work. I told one of the room service people about it. He got ice for me, but the next day the machine still didn't work. The beds are very firm. Checkin is efficient.... More 

Was this review helpful? Yes
Jorge G, Gerente at Fiesta Inn Santa Fe Hotel, responded to this review

Good Afternoon thank you for your comments about the Fiesta Inn Santa Fe and I Will make the follow up to this case and Improve our service. JAGC More 

Romania
2 reviews
4 of 5 stars Reviewed September 3, 2013 via mobile

I travel often in Mexico City with business and stayed in a few hotels. Fiesta Inn was one of the best, clean, tidy, helpful staff. A minus would be there is no fridge in the room, but there are ice machines so you can manage.

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Jundiaí, São Paulo, Brazil
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 26, 2013

The hotel has good room, well localized in Santa Fe, but unfortunatelly I could not find a GYM to workout after business hours. The distance from the center of Mexico is also a negative point because the way to the center sometimes is dangerous in the night.

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Caracas, Venezuela
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 10, 2013

This property is excellently located in the new business heart of Mexico City. Althought Santa Fe is not a "walking-distances-neighborhood" this hotel offers kind of a good location to take taxis inside the area. Actually I DID walked one night to a pub 2 blocks away. The service is excellent, the rooms are spacious and the staff is good. My... More 

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Additional Information about Fiesta Inn Santa Fe Hotel

Address: Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Number of rooms: 189
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City

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