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Royal Colonial

Musset No. 38, Mexico City 11560, Mexico
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1 room 1 guest
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Royal Colonial
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Marina del Rey, California
1 review
2 of 5 stars Reviewed April 26, 2015

The hotel does not have air conditioning, you can only use the gym from 10-6, most of the rooms have "windows" to the main commons area which means that you either hear the staff talking or elevator music if you want ventilation.The staff was not at all helpful and could not even provide a simple service of charging the credit... More 

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Atlanta
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 11, 2014

The hotel was nice, overall, and they provide a nice breakfast. The location is excellent for business in Polanco, BUT the hotel is not conducive for sleep. You can hear through the walls and doors, so sleeping is hard when you are constantly awoken. Knowing this, you would expect the staff to monitor their voices during the night, but the... More 

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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

I was a guest in Musset 38 Royal Colonial. Excellent deco, very friendly and proffessional employees, the breakfast that is included is a real feast. I had the opportunity to see the Manager every morning checking all details, very early ... Excellent place. I will recommend it. We love Royal Colonial. Congratulations

Was this review helpful? Yes 2
Miguel Angel L, Gerente at Royal Colonial, responded to this review

Dear Mary. We are pleased to know that your stay in our suites Royal Colonial Polanco was pleasant and a good impression of the services and care we provide took. In Residence L 'Heritage work every day to make all our guests feel at home always trying to do our best. We hope to have him back soon in this... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 14, 2014

this hotel is clean and the breakfast good. the wifi internet works properly and the service is excellent. I spent many nights there and never had to complain. It is not a luxury hotel, but the quality price ratio for the location is very good.

Was this review helpful? Yes 2
Miguel Angel L, Gerente at Royal Colonial, responded to this review

Dear Vicenzo: We are pleased to know that your stay in our suites Royal Colonial Polanco was pleasant and a good impression of the services and care we provide took. In Residence L 'Heritage work every day to make all our guests feel at home always trying to do our best. We hope to have him back soon in this... More 

Alberta,Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed September 3, 2013

We spent a week at the Royal Colonial in July 2013. We had a 2 bedroom suite on the second floor at the front of the hotel. The suites are very spacious and very nicely decorated. The hotel is about 6-8 months old. New construction with an classical Mexican feel. Modern bathroom facilities and showers, wifi, microwaves and small refrigerators... More 

Was this review helpful? Yes 1
ABY K, Gerente at Royal Colonial, responded to this review
Google Translation

Estimado Sr. nos da gusto recibir sus comentarios . Me es gratos comentarle que a partir del 01 de Octubre... More 

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