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Comfort Inn Ciudad de Mexico Santa Fe

Prol. Paseo de la Reforma 557 | Paseo de Las Lomas, Mexico City 01330, Mexico
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Comfort Inn Ciudad de Mexico Santa Fe
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Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad de Mexico Santa Fe
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45 reviews from our community

Traveler rating
    5
    11
    10
    12
    7
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1
5
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

I spend one night here last month, with my mom, rooms were way too small the bed was a small one and a little stiff. We had to leave early the next morning expecting breakfast to be ready at 7... Went down stairs and nothing 7:20am and they were barley starting to put together the buffet. Deff need to improve... More 

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Nuevo Laredo, Mexico
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2014

This was one of those long business trips, stayed for 15 days. First impression the rooms are small, the deal I didn’t like was the bathroom at least the access to the shower, it’s a small gap and it doesn’t have a door or shower curtain, I’m not basketball player but the gap when you sit in the toilet to... More 

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Queretaro, Mexico
Top Contributor
83 reviews 83 reviews
42 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed here after we were supposed to stay at a friends house. Cheap hotel with great ammenities, free wifi, breakfast, and as I told you cheap for the zone you are in Mexico City. When we got here, front desk Lorena was great and really helpful, Valet parking is OK. Breakfast was included and really good, fruit, bread and... More 

Was this review helpful? Yes 1
Zihuatanejo, Mexico
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 29, 2014

This comfort inn has more amenities than I've ever seen at a similar hotel. Free wifi, computers in the lobby, TV with playstation, small market and good restaurant. We where there for business so the location was great to get around and get back. Not typically easy in Sante Fe or DF. For the price, location and amenities I would... More 

Was this review helpful? Yes 1
Monterrey, Nuevo Leon, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 25, 2013

Actually the hotel isn't that bad if you have stayed previously at another comfort inn, however, the worst experience ever... it seems like if you are sleeping on the street, the noise from the freeway feels like if you were about to be hit by a truck, and it doesn’t stop. The room is good enough for 1 person, the... More 

Was this review helpful? Yes 1
tepic, nayarit, mexico
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 21, 2013

our three night stay at this hotel last week was unCOMFORTable to say the least. the rooms are extremely small and unfunctionable by any standards. the bathroom was tiny with the sink located on the dresser/desk/work area (which was just a long table) in the bedroom. the 'closet' consisted of a box at the end of the table, with only... More 

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San Jose, Costa Rica
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 29, 2013 via mobile

The hotel does not have sound proof windows and with Mexico's traffic that is a huge problem! Trucks, cars and motorcycle engines nonstop all night and add the horns blowing starting at 6 am. Is like you were sleeping righr there at the street. Also when I checked in I found a used soap and shampoo in the shower, which makes... More 

Was this review helpful? Yes 2
Cesar C, General Manager at Comfort Inn Ciudad de Mexico Santa Fe, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our... More 

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