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Live Aqua Mexico City Hotel & Spa

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Av. Paseo de los Tamarindos No.98 Col. Bosques de las Lomas, Mexico City 05120, Mexico
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Live Aqua Mexico City Hotel & Spa
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Live Aqua Mexico City Hotel & Spa
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191 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my third time to stay at the Live Aqua, Mexico CIty. Each time I have loved my stay. Wonderful rooms, clean, comfortable and quiet. The staff is amazing. This hotel is attached to an upscale shopping mall and a lot of very nice restaurants. Excellent place to stay.

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Queretaro, Mexico
1 review
5 of 5 stars Reviewed 5 days ago NEW

It is by far one of the best hotels in the City. The staff if great and friendly. The location is fabulous and the restaurant, bar, spa, gym and everything the hotel offers is exceptional. They really make you feel like at home.

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Mexico City, Mexico
Level Contributor
451 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel conveniently located. Just five minutes away from Sant Fe business area and in the middle of a highly concentrated business zone. The service and decoration are great. Breakfast was pretty average and the restaurant a little noisy. The meeting rooms are spacious and with all the necessary equipment.

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

5 for 5 despite in room internet being choppy at best. The service and room overall were amazing. If the fix their internet they'd be 6 stars baby yeah!! The staff was ultra attentive the entire time. Service requests were almost immediate. Outstanding.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

We would like to thank you for your compliments regarding our service an facilities, the entire hotel is designed to provide the best service an quality that you deserve. We hope you can come back in a near future. Best Regards, Diego Madero General Manager More 

Munich, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed many times in the LiveAqua Hotel and I find it always a very good hotel in the Las Lomas district. It has a lot of style and great rooms, friendly staff and an excellent location. It all makes it my choice of hotel for the next stays.

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Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

Thank you for give us a couple of minutes from your time to write this review about your experience in Live Aqua México City Hotel & Spa, we are glad you enjoyed every stay with us. And I wish to have you back soon. Best Regards. Diego Madero General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a blast! Great customer service, the spa was very relaxing, we had a late lunch with frapped teas ( to die for) and then headed down to the spa! The spa was very clean, and had a really nice wet area, I had a wonderful one hour massage, and lost track of time with my friends! I am... More 

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Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

Thanks for shearing your comments with us and other Trip Advisor users. I´m very happy to hear you enjoyed your girl friend's birthday party in our incredible Spa. And please contact me for your future visit an I hope you come back soon. Cordially, Diego Madero Gerenal Manager More 

Mexico City
Level Contributor
285 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 531 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Thus, I stay away from this place and suggest them to no one. Dishonest treatment in spa. I see the new Sunday brunch needs customers. They keep changing formats of the outside terrace bar / Nespresso terrace and that is a nice space if they can find someone to use it. Not sure why TA promoted me to review this... More 

Was this review helpful? Yes 2
New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved this place, one of the best hotels I have been to. Restaurant faces some tough competition from Nobu and a few others right next door and they just need to add some more innovative fresh dishes to rise to the level of the others. Rooms are amazing.

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Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

Let me thank you for giving us a couple of minutes and shearing your opinion with other Trip Advisor users. I´m glad to hear that you love Live Aqua México City Hotel & Spa and that is one of the best hotels you have been. In your future reservations don´t doubt on contacting me I'll be happy to help. Sincerely;... More 

San Jose, California
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 20, 2015

I didn't know anything about the hotel as it was picked for a business trip and was highly impressed. The style and decor are beautiful and innovative with high quality materials and generous spaces and comfort. The room was wonderful with great setup, materials, amenities, and controls. Things are very quiet and the window treatments further make it easy to... More 

Was this review helpful? Yes
Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

Thanks for shearing your comments with us and other Trip Advisor users. We definitely think details can make a difference. I´m glad to hear you enjoy our amenities, that's a little part of the Live Aqua Experience we want you to have. I hope we have you again soon. If here is anything you need in your future reservations I'll... More 

Sao Paulo, SP
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 18, 2015

The hotel was a nice surprise. Since the arrival the service is very good and fast. The breakfast is great and the rooms very comfortable and clean, with a nice small office inside it. The SPA is also nice and the gym well structured.

Was this review helpful? Yes
Manager_LAB, General Manager at Live Aqua Mexico City Hotel & Spa, responded to this review

Thank you for taking your time to share your comments. We are very happy to know that you enjoyed the service, the breakfast, rooms and the experience in the Spa. In your future reservations don't doubt on contacting me. I'll be happy to help. I hope we see you soon in Live Aqua México City Hotel & Spa. Sincerely: More 

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