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Fiesta Inn Insurgentes Viaduct

GreenLeadersPlatinum level
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Insurgentes Sur 553 Colonia Escandon | Distrito federal, Mexico City 11800, Mexico
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1 room 1 adult
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237 Reviews from our TripAdvisor Community

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Brooklyn, United States
5 of 5 stars Reviewed 2 days ago NEW

I had a four day business trip in Mexico City. I wanted a hotel in a central location, between the two business districts. I also wanted a location that was more typical of Mexico City life, not just the upscale business districts which could be in any city anywhere. Fiesta Inn offered a great location, excellent price, very clean and... More 

Helpful?
Thank SCOTT F
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 12, 2015

Recently renovated - the rooms are basic but clean and organized. The fitness center is very disappointing (finding a good one is a must as running outside in Mex City can kill your lungs) - that is the only reason I dropped the review from 4 starts. Food is good, and the staff are very friendly and helpful (Francisco at... More 

Helpful?
Thank 538francish
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review

Dear Mr. 538francish, We welcome your valuable comments and share with the community TripAdvisor. We look forward to serving you in the future. Receive greetings and congratulations on this holiday season Cordially General Managel Fiesta Inn Insurgentes Viaducto Hotel More 

Puebla, Mexico
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

Good option, hotel has been recently renewed and it is very clean, you have a lot of options to eat around at La Condesa. Service is good and friendly, and always willing to help the guests. Internet is free and has acceptable speed. The only problem is the traffic to arrive or leave!

Helpful?
Thank Marcos C
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Estimado Sr. Marcos C,. Muchas Gracias por los comentarios que amablemente comparte de su experiencia en nuestro hotel con la... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 2, 2015

I had a terrible experience the last 10th of October 2015 at this hotel. I forgot some clothing in my room's closet and did the checkout at 1:00PM that day. Three hours after that I realised that I'd left those items at the hotel and went back immediately. The staff and the manager were totally unhelpful and practically told me... More 

Helpful?
1 Thank Karen C
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Estimada Srita. Karen C, Entendemos su molestia y nuevamente le reitero nuestra disposición para atender su petición, si pudiera darno... More 

Chicago, Illinois
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 25, 2015

This is a great business hotel if you do not to be downtown in Mexico City. They have one of the best Mexican breakfast buffets, lunch and dinner not bad. I arrived really early, and was able to get some sleep on the sofa in the quiet entry hall. They were nice enough to allow me to do this for... More 

Helpful?
Thank Perudemisamores
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Peru de mis Amores, Agradecemos compartir con la importante comunidad de Trip Advisor su encuesta de satisfacción de nuestro Hotel... More 

Houston, United States
1 review
5 of 5 stars Reviewed July 9, 2015

The hotel is conveniently located for business and restaurants. It is very well run, with the staff being extremely helpful. I have used this hotel on several occasions for business trips. They will also arrange transportation around the city, if needed.

Helpful?
Thank ROBERT H
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review

Dear Mr. Robert, Thank you for your recent stay at Fiesta Inn Insurgentes Viaduct Hotel and the time that dedicate to this important survey. We appreciate the comments and recommendations that yoou said respect to our Hotel. We hope see you on your next visit to Mexico City. Cordially, General Manager Posadas Fiesta Inn Insurgentes Viaduct More 

Mexicali, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Good Service, Except, Parkin should not be charged to the Customer Excellent location Maintenance Service is not good Food and Drinks are ok Personnel try to exceed your expectations in Service & Kindleness

Helpful?
Thank MARTIN ESTANISL... H
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Estimado Martin, Agradecemos sus valiosos comentarios sobre su reciente estancia y con gusto tomaremos acción sobre su mensaje. Deseamos que... More 

Playa del Carmen
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 4, 2015

This year 2015 I had 2 opportunities to stay at this hotel and it was everything I expected in an excellent business hotel. It was modern, clean with an excellent breakfast buffet and extremely friendly staff.

Helpful?
Thank puppyTio1
Adriana G, Manager at Fiesta Inn Insurgentes Viaduct, responded to this review

We appreciate your kind comments, we look forward to the opportunity to receive on your next visit to Mexico City Adriana Gomez General Manager Fiesta Inn Insurgentes Viaducto More 

Lima, Peru
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 31, 2015

The hotel looks very nice on the inside. It has a great breakfast menu in the morning and their room service selection is not bad. It's location isn't that great: Although the hotel is about a 15 minute walk from la condesa, which is a great spot in the city, it's located in a dodgy area of DF (hookers and... More 

Helpful?
Thank egp2184
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Agradecemos sus valiosos comentarios asi como su retroalimentación, le ofrecemos disculpas por esta lamentable molestia del sonido de alarma que... More 

Chihuahua
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 29, 2015

We arrive around 12:00 p.m. the receptionist told us she didn't have any rooms available at the moment. She suggested to wait for about an hour or a bit more to get the room. We decided to take a walk and came back at 1:30 p.m. the time the lady told us she will have our room, well after that... More 

Helpful?
Thank Lizzie_MTZ
Adriana G, Gerente at Fiesta Inn Insurgentes Viaduct, responded to this review
Google Translation

Estimada Srita. Lizzie, Agradecemos sus atentos comentarios y le agradecemos el haber seleccionado nuestro hotel a traves de -Expedia.com- con... More 

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