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All 280 Mexico City hotels

W Mexico City

4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico
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W Mexico City
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71%
Ranked #50 of 280 hotels in Mexico City
A recent review
5 of 5 stars Reviewed May 6, 2014
MJstyle Minsk, Belarus
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469 people have reviewed this hotel

Traveler rating
    176
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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There are newer reviews for W Mexico City
See the most recent reviews
Minsk, Belarus
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 6, 2014

These guys provide the BEST service I have ever encountered. Every single personnel. Very pleasant and impressive! A+ from MichAel Julian Kovadlo. Very highly recommended, will def stay there again on my next trip. Also a great location in Polanco, great spa and restaurant

Was this review helpful? Yes 1
W_Experience, Manager at W Mexico City, responded to this review

Hello Mr. Kovadlo, We are so proud we made your stay a W Experience; it is really nice to hear we have done an excellent job and our staff is making the difference! We are looking forward to have you here soon. Diana Escamilla Whatever/Whenever More

Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 1, 2014

After reading a couple of the reviews, I was kind of skeptical to stay over here, at the end I found a really good rate and decided to give it a try. Well let me tell you it was the best decision I could ever made. Let me start by saying that yes, the hotel it's quite dated, and they... More

Was this review helpful? Yes 1
W_Experience, Manager at W Mexico City, responded to this review

Hello zaan, Thank you for giving us the opportunity to have you here during your last trip at Mexico City. We are going to share all your great comments as a motivation to keep providing world class service. We hope you can visit us again once the renovation at the rooms is finished so you can give us the feedback... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2014

Loved the W in Mexico City! Stayed there for 1 night and I have zero complaints. The service was perfect, the location was great and it was very clean. The hotel is located near a stop for the "hop on and hop off" tours so it was perfect. It was also near some of the most hip restaurants. I would... More

Was this review helpful? Yes 1
W_Experience, Manager at W Mexico City, responded to this review

Hello Anita F, We are so glad to hear you really enjoyed your time with us. This kind of comments make us to keep providing the best service we can. Looking forward to see you again, Diana Escamilla Whatever/Whenever More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2014

At the W everything has been designed for your comfort and wellness. Modern, decorated with excellency, you will find the right balance between price and feeling unique. Located in the hotels area of Polanco is a great place to stay a weekend or simply come by the bar an have finest drinks in a red walls and lighting ambient that... More

Was this review helpful? Yes
W_Experience, Manager at W Mexico City, responded to this review

Hello Federico, Thanks for taking the time to share your comments about your recent stay with us. We at W strive to make each guest experience memorable and pleasant, and it is always nice to hear you enjoyed your stay with us. Hope to have you here soon. Diana Escamilla Whatever/Whenever More

Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed April 23, 2014

the room i had was amazing, bright, big and designed in a very modern style. It even had a hammock in the bathroom. they were still remodelling the lobby, but i was pleasantly surpirsed by the lightness of the room. I experienced and also other people were telling me that the W hotel rooms in other cities are dark.

Was this review helpful? Yes
W_Experience, Manager at W Mexico City, responded to this review

Hi M_Widjaja, Our Living Bar at the lobby is already finished with the new look, please feel free to visit us again and give us your feedback also I am pleased to know that you love the light in our rooms. Hope to see you soon, Diana Escamilla Whatever/Whenever More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 22, 2014

The hotel is fine - it is a W, with everything that this entails. It is true that the interior is starting to show its age, but it is in no way shabby. In a world of generic hotel experiences, this is at least unique (in a good way). Maybe not ideally suited to the traditional business traveller, but I've... More

Was this review helpful? Yes
W_Experience, Manager at W Mexico City, responded to this review

Hello G4about, We really appreciate all the comments about the service of our staff as our priority is to create experiences; in addition, I would like to inform you that our rooms will be renovated soon and, by the moment, you can come again to visit our new Living Bar with the W concept you mentioned you enjoy. Regards! Diana... More

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed April 22, 2014 credit card Amex Card Member Review

Hotel staff exceptionally welcoming and accommodating, especially when addressing an issue with the room. Large, spacious and very comfortable rooms. Great location in Polanco district. Close to great restaurants and shopping.

Was this review helpful? Yes
W_Experience, Manager at W Mexico City, responded to this review

Hello Hadi-NYC, Thank you for your great feedback, it is always nice to hear you enjoyed your stay with us. We hope to have you here again soon. Warm regards, Diana Escamilla Whatever/Whenever More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 12, 2014

So, let me start by saying I am a business traveller, so this will be a very biased review. That being said, here are the good things: - service is extremely good - fits all the basic for a 4 star: clean, good rooms, etc - location is amazing, specially if you wanna be in the trendy/cool places, though I... More

Was this review helpful? Yes 1
W_Experience, Manager at W Mexico City, responded to this review

Dear ElisaKJ, Please accept my most profound apologies for all the inconveniences you encountered during your stay with us, our main goal is to make each visit of our guests a W Experience. I can assure you we will correct all the issues you mentioned as we want to deliver world class service with our facilities and the staff properly... More

Moscow, Idaho
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2014

It is interesting to read the reviews for this hotel. I guess it speaks to one of two things ... how unpredictable travel can be ... or how picky some folks are. For my wife and 15 year old, we found the experience staying at the W in Mexico City a very good one. The staff went out of their... More

Was this review helpful? Yes 1
W_Experience, Manager at W Mexico City, responded to this review

Dear Oski1984, We are glad to hear you had a nice experience with us. Thanks for sharing your advices and comments so we can improve day by day and keep providing the service our guests deserve. We hope to see you in the near future. Diana Escamilla Whatever / Whenever More

Rio de Janeiro, RJ
Top Contributor
53 reviews 53 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed March 29, 2014

I go to Mexico a lot and I am still trying to find the right hotel...decided to try the W with the suite night awards , they did offer to change my room once I told them this one made me claustrophobic. It has the weirdest configuration and most narrow room ever had. The room was very tired and most... More

Was this review helpful? Yes 2
W_Experience, Manager at W Mexico City, responded to this review

Dear Daniel 328, We at W strive to make each guest experience memorable and pleasant, and it is disappointing to hear you did not enjoy your stay with us. I am truly sorry that your overall experience with us was not as pleasant and enjoyable as we would have liked it to be. We are going to the take to... More

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Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W Mexico City 4.5*
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#11 Spa Hotel in Mexico City #23 Luxury Hotel in Mexico City #38 Business Hotel in Mexico City
Hotel Class
Number of rooms
237

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