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All 282 Mexico City hotels

W Mexico City

4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico
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W Mexico City
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Ranked #49 of 282 hotels in Mexico City
A recent review
3 of 5 stars reviewed 3 days ago
nathalie b New York City, New York
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483 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
New York City, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel are kind, attentive and overall just great. Unfortunately, This hotel isn't good for business travelers. Nowhere to plug your phone near the bed. The sink being in the room rather than the bathroom was gross. The hammock in the bathroom....ugh. I understand it's being updated though. The location is great and walking distance to some... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello nathalie... Thank you so mucho for your comments regarding our staff. Regarding our design we will be expecting you once we finish the update in our rooms. We hope to see you soon. Best regards; Diana Escamilla Whatever/Whenever More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Each and every one of the staff truly want you to have a great experience in this hotel. The pillows are awesome, the hammock in the bathroom overlooking and city was fabulous and the meals were great. The only fault I could find was with the plug in the sink not closing,a very minor issue.

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello ozbloke9, It is very important for us to know that you had a wonderful time with us due to our staff and facilities. We hope you can visit us again soon. Best regards, Diana Escamilla Whatever/Whenever More

Brussels, Belgium
Top Contributor
76 reviews 76 reviews
36 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago

I can not say anything bad about this hotel but also nothing extremely good. There is a lot of wear and tear in the rooms and in the hotel generally. I went to the spa and the jacuzzi is almost falling apart and not working properly. I love the Polanca area but i prefer hotels like the Hyatt(they just redid... More

Was this review helpful? Yes 3
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello Emmanuel V, Thank you for your great feedback, we are so proud we made your stay a W Experience; it is really nice to hear we have done an excellent job. We know that despite to constant maintenance we give to our facilities; it is time to make a renovation, that’s why we are renewing the rooms. Hope to... More

Mexico City
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All staff is super nice. Gotta give them that. Really really nice. We were told they were remodeling all the rooms, we booked a fantastic suite that was not remodeled yet. I didn't have a problem with that as to me the room looks great, but once you've been there a couple of hours you do see some tear and... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi HiramNovelo, We are really glad that you enjoyed your last stay with us; it is rewarding to know our staff is making our guests to feel like home. About the décor we keep working as you mentioned in order to prepare a W Experience for each guest. We hope to have you here soon after the renovation is finished.... More

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is ideal. Very close to many parks, bars, restaurants. The service is impeccable. I recommend the spa! Love the second floor bar terrace! Staff have been very accommodating and anticipated many of our needs - including drinks! Room is great and bed comfy. Like the openness w the sink and shower - though some people... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Jose Alberto C, Thank you for sharing with us your comments regarding your recent stay with us, it is always nice to hear that our staff makes the difference! I would like to add that we are renewing the entire hotel so we can have a better new look for our guests. Kind regards, Diana Escamilla Whatever/Whenever More

Zuerich
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you to all the staff for this great experience bottom to top a well managed hotel with an excellent location. Very recommendable for everyone who wants to explore Mexico City. And do not forget to visit a spa where you can have a temazcal.

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello DealZuerich, We are really glad you enjoyed your stay with us, Thank you for such a great review! Hope to have you here soon. Warm regards, Diana Escamilla Whatever/Whenever More

Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Unfortunately arriving late from meetings, and out the next day on a short business trip but certainly a great hotel to stay in. The hotel is well situated in the hotel district - lots of places to eat around etc. Rooms are spacious and comfortable, the only curiosity I have is the hammock in the massive bathroom :-)

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Mark D, Thank you for your kind comments, we hope you can have the opportunity to come and enjoy the whole hotel so we can pamper you and create a W Experience you can remember for always! Regards, Diana Escamilla Whatever/Whenever More

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to the W Hotel in Mexico City. Unfortunately, we got there aprox at 6 o'Clock in the evening. So, we didn't have that much time in the premises. The spa is really good and the basic spa services. We asked for a room upgrade and it was really good. It totally worths it. It has good amenities and... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Alejandro M, We are really glad to know you had a wonderful time with us, we hope we can have you here again so you can enjoy the whole hotel. Warm regards, Diana Escamilla Whatever/Whenever More

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have recommended this hotel to all friends and family that visit from the States. The staff and service at this hotel are great. The location is magnificent. I did stay one night and enjoy the cieling showers and the canopy inside the room. Great views of the Park!

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Ramon I, Thank you for your great feedback regarding your last stay with us, it will be a pleasure to have you here each time you visit Mexico City. Hope to see you soon, Diana Escamilla Whatever/Whenever More

Barcelona, Spain
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel during a business trip. It is located in the district of Polanco, one of the nicest in DF. There are plenty of restaurants around, and the area is quite nice to walk, parks and even some pedestrian streets. A good thing to consider in DF is that it is not far from (i) the airport... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Dear mbarallat; Thanks for taking the time to share your comments about your recent stay with us. It is always nice to hear you enjoyed your stay with us. We will share your comments with all our talent as an incentive to improve our service day by day. Best Regards, Diana Escamilla Whatever/Whenever More

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Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — W Mexico City 4.5*
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#11 Spa Hotel in Mexico City #21 Luxury Hotel in Mexico City #32 Business Hotel in Mexico City
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Number of rooms
237

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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