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All 286 Mexico City hotels

W Mexico City

4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico
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W Mexico City
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Ranked #49 of 286 Hotels in Mexico City
A recent review
3 of 5 stars reviewed 2 days ago
tmgarrett Corona, California
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519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corona, California
Top Contributor
105 reviews 105 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

W Mexico City is located in a nice neighborhood of Mexico City known as Polanco. The area is home to some wonderful restaurants like Cantina Numero 20 (just around the corner), Harry's, and Villa Maria. But staying at the W isn't a classy way to experience Polanco. The hotel has a brothel like vibe, being both painted and (at night)... More

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San Francisco, California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The W is redoing its rooms and elevators, so it's looking improved compared to some of the reviews I read. My room was a new one. Everything is unique and trendy, as you would expect from a W. The cons are slow wifi, inconsistent water temp in shower, lots of noise from the lounge music in my room on 5th... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hello there Wings415! Thanks a lot for taking a little bit of time to gave us a review. It looks you enjoyed your stay with us, and we are glad to know it. We are improving the internet aswell, so you wouldn't have any problems the next time you come back. Hope to see you soon! Daniel Menéndez Whatever/Whenever More

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The W is a standard business hotel although it has some issues. The upper floors are a bit dated, but to be fair the hotel is renovating floor by floor from the bottom up. Recomend you ask for a lower room until they finish the project. Also, it is a 24 story building and only 3 elevators. The service staff... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Steve L; I'm very sorry for all the inconveniences with the elevator; the rooms are not the only thing that is in remodeling, the elevators are in the same process. It's a shame that it happened to you. We hope that momentqary issue won't stop you of stay with us again. Have a wonderful day! Daniel Menéndez Whatever/Whenever More

Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked on the reputation of the W - but this one let's the hotel chain down badly! Dreadful rooms are like prisons, shabby and dated- tile floor chipped, cheap rugs, some bizarre hammock strung across the bath. . Trying way to hard to be funky . The restaurant is tired and food very ordinary. The wait staff seemed like the... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi deborahnan: Please accept my most sincere apologies for all the inconveniences you encountered during your stay with us, our main goal is to make each visit of our guests a W Experience. I can assure you we will correct all the issues you mentioned as we want to deliver world class service with our facilities and the staff properly... More

Crook, Co Durham, United Kingdom
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This is part of the world renound W hotels which are supposed to be of high quality but this hotel lacks it somewhat. The Entrance and Bar are nice I liked the big hands for seats thats pretty funky but for me that was where it stopped. The Lift smelt bad like the carpets were just not washed, the mastic... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Dear Andrew L: We will take your comments very serious due to we will be starting a deep maintenance program and if we want to be again one of your choices to stay in Mexico City we will be reading all your comments so we can improve in the things you think we must to improve. We understand that the... More

Aguascalientes, Mexico
Top Contributor
94 reviews 94 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here a big number of times before. I will never stay here again. What's sold as (and used to be) a Fantastic Suite is now a meh room. Don't be fooled by their pictures, the renovation has been screwing the hotel up entirely. The huge bathtub that stood in the middle of the room turned into a bathtub... More

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W_Mexico_City, Gerente at W Mexico City, responded to this review

Hi Salvador S!!! We thank you so much for your comments due to is the only way we wiil continue improving. We will be working hard to make your next experience more enjoyable & comfortable. Hope to see you soon. Eduardo Tapia Whatever Whenever More

Sydney
Top Contributor
251 reviews 251 reviews
59 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent three nights at the Hotel W on a recent business trip to Mexico. The hotel is well, different! Its obviously designed with a theme in mind but what that theme is, I am not sure. I would personally describe it as funky or hip. The rooms are comfortable and very roomy but again, that theme continues. The shower... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hello there klkh2002! Thanks for the review! Yes, our passions are design, fashion and music; that's why we look a little bit funky. About the theme, is "Masquerade". Do you know about "lucha libre", and the fighters with masks? Well, that's the inspiration about the design of this hotel, but we gave it a twist. We know we need some... More

Flanders
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is situated in the better part of Mexico City, in a row of international hotels. Friendly staff and large rooms. The W concept is more suited for younger travellers as there is constant modern music all around the hotels. This W hotel is better than the W hotel in NY, which is a terrible place to stay. Try... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi MandMFlanders; Thanks for share your comments with us. Personally, I would like to know more details about your stay with us, or why you gave us a low general score. If you feel like writing back, you can contact me here: daniel.menendez@whotels.com. Have a great day! Daniel Menendez Whatever/Whenever More

New York City, New York
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very trendy, very hip, very clean, very sophisticated, very expensive. Still with the price tag, this place is wonderful. Very well located; and with beautiful views from the rooms. Fully equipped with restaurants, spas, gyms, and bars. Service is cordial and professional. Mexican service is always very warm and inviting. Great place to stay if you are not preoccupied with... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello there Fernando G! It's nice to know you enjoyed your stay with us in W Mexico City. We hope you come back very soon, maybe for new year's eve? Have a Wonderful Weekend! Daniel Menendez Whatever/Whenever More

Solana Beach, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I title my review "the staff makes you smile" because the people that run this hotel were really special; the kindness and helpfulness of everyone, and the very professional and efficient way in which our meeting was organized and supported at any moment of the day and night. If I needed the projector to be adjusted, the lunch to be... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi AnnKatrin P! First of all, thank you for such an amazing review. Comments like yours really makes our day! It looks you have a full W Experience and it's great you took the time to share it with us. So... you have a sneak peek of our new rooms? We hope you come back soon to Mexico City to... More

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Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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