Out of a massive 5 weeks mexican honeymoon/wedding, this hotel, the room, and the service was without a doubt the highlight!!! Thank you so very much to stephen and his staff, for making our honeymoon a real WoW!! This hotel is located perfectly, it is chic and cool, and the staff are more than helpful. I can not say enough... more

I stayed at the W Mexico City for four nights during a Thanksgiving Weekend vacation with friends. Having never been to Mexico City before, I had no idea what to expect. Boy, was I pleasantly surprised! This hotel is in a GREAT location - Polanco is a beautiful neighborhood and feels very safe (though you will see lots of army,... more

I did not and have never stayed in a W hotel. Anyway, yesterday I was in D.F. (cause it's the Revolutionary Day) looking for some afternoon tea and snacks, and me and my friend quickly spot the W hotel (and the nearby Mariott) right across the Auditorium. I ordered a guacamole and my friend ordered some soup (I don't know... more

I wouldn't stay at this hotel again if it was for free. We stayed for 4 nights and did not enjoy it at all. The hotel is too busy posing as a nightclub to succeed in making its guests feel comfortable and secure. I was with my boyfriend, we are both late twenties so were looking forward to staying in... more

Booked this hotel because of all the rave reviews. it is nice on the whole but had a few issues with it. The major one is the internet - firstly i'm suprised that no-one mentioned in the reviews that there's an extra charge for the internet? something like this should really be included in an expensive business hotel. on top... more

W was the most unique hotel that I have stayed at. It was very stylish and comfortable. The shower room had a hammock - though I didn't use it. The lobby was combined with a bar/lounge that was like a nightclub - fairly busy at night. I did not eat there, but a colleague said the food was better and... more

I stayed here for a week, while on business, and the hotel was amazing. It was my first time in a "W", so was a little unsure what to expect. The room was great, modern and extremely well appointed. ipod dock, etc. the bathroom was very cool, the shower was its own room, and the view was great. The location... more

Just came back from a business trip to Mexico City. Our agency booked us at the W. You generally know what you're getting with a W hotel; trendy, more upscale, kind of happening in terms of nightlife, etc. And that's exactly what I got. Very spacious rooms appointed with the modern conveniences you'd expect; lcd tv, iPod docks (2), internet... more

The W is in a great location in Polanco - near shops, restaurants, and a beautiful park. The staff was very friendly and the concierge desk was extremely helpful. They were able to arrange transportation to/from the airport and a spur of the moment condensed city tour (i gave them 15 minutes notice) for me. The restaurant was good -... more