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All 284 Mexico City hotels

W Mexico City

4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico
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W Mexico City
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Ranked #45 of 284 Hotels in Mexico City
A recent review
5 of 5 stars reviewed 3 days ago
whslc Bayonne, New Jersey
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501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bayonne, New Jersey
Top Contributor
189 reviews 189 reviews
113 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Ms. Marika, the W insider welcomed me before my arrival and wanted to make sure that my stay was excellent. I really appreciate it when Starwood properties do this. Not all do, and it certainly does make a difference when you already know that the hotel is making an effort to ensure that your stay goes smoothly. When I arrived... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi whslc! We really enjoy to read reviews like yours, here in W Mexico City we love to take an extra step to make every stay memorable. Thanks for choosing us and to gave us a chance to delight you! We are waiting to welcome you back here, hope you will visit us before your next birthday. Have a wonderful... More

Los Angeles, California
Top Contributor
97 reviews 97 reviews
57 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed in a number of hotels in Mexico City and the W is an absolute favourite. The rooms are cheerful and many have very nice views (and if you love red----you'll be really happy--). The internet always worked well, which is very important, and the breakfast buffet was nice and the staff was always very pleasant. Furthermore---it's in a... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hey there WorldTravelerAsia! Looks like you have a full W experience with us! We are very glad you will keep choosing to stay with us in your next stop in Mexico City. Hope to see you soon! Daniel Menéndez Whatever/Whenever More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in a charming and safe neighborhood close to great restaurants and to Chapultepec Park. Beautiful and comfortable room with all features you would need and nice views. Also, the hotel amenities are great! New gym and nice spa. We've stayed in the Christmas eve and the concierge wasn’t really helpful on helping us to find a nice place to... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Cristina! We wanted to offer you an apologize about the concierge issue. We will share your comments with the talent to make shure it won't happen again. Despite that, it looks you enjoyed rest of the hotel and we are really hoping to see you in your next stop in Mexico City. Have a great day! Daniel Menendez Whatever/Whenever More

Senior Contributor
41 reviews 41 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent several weeks at W hotel as a business traveler! Location is great if you are working in Polanco. Walking distance from nice bars and restaurants. Service is top notch. Room is large and modern, bit different from standard hotels. Amenities such as reception and lounge are not as big and comfortable as in other W hotels (Santiago for example)... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hey Alexandre! So, this isn't your first W experience, right? We are very glad that you like our modern style, one of our goals it's to break the rules and create new trends and it's awesome when guest like you enjoy us. I'ts great that you came for business and you have the time to enjoy the bars and restaurants... More

Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying in several hotels in Polanco area in Mexico city, from Hyatt, JW Marriot to Intercontinental. I have never tried W hotel because I think I was not sure it is suitable for business traveller. But what a surprise, it is the most helpful and professional hotel among these hotels. We have to change our booking date... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hello RosyInMexico! Of course we are suitable for business travellers! We are very glad that you chose us for this stay, and we are very excited to welcome you again this october! Don't forget to escape of your job visiting our Away Spa, im sure you will enjoy it. Have a wonderful day! Daniel Menendez Whatever/Whenever More

Dallas, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Read the mixed reviews, and I know you can not make everyone happy, so I knew what I was getting into. Wanted to use SPG points. My options were the St Regis, the Sheraton, and the W. For me it was about location location location. This was my first time in Mexico City, and wanted to make sure I found... More

Was this review helpful? Yes 1
W_Mexico_City, Gerente at W Mexico City, responded to this review

Hello heck23!!! We are very glad you did have an amazing time during your stay with us. We are looking forward to welcome you another time very soon. Warm regards; Eduardo Tapia Whatever Whenever More

Long Beach
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

W Hotels stays are usually fun, but we enjoyed Mexico City's W for so many other reasons. The location was good and felt safe. As a lesbian couple we wanted to stay in a nicer neighborhood, like Polanco. Getting there each time we took a taxi proved challenging until we started saying it was next to JW Marriott, but this... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi there Laura! It’s great to hear all your comments; we really appreciate reviews like yours. It's a shame you have to take a lot of taxis because it was raining... Next time you come back we wish you a sunny season so you can walk around in this neighborhood. Hope to see you soon in a longer stay so... More

Kuwait
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for a few nights with friends. Excellent location, great service, friendly staff, and very clean great rooms. I highly recommend it and checkout the bar/restaurant of the hotel its pretty nice as well.

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hey Fatima! Thanks for taking the time to share your comments about your recent stay with us. And also thank you for choosing W as your home away from home. It’s a pleasure to know you enjoyed your stay. We will be waiting for you when you come back to Mexico City! Have a Wonderful day! Daniel Menendez Whatever/Whenever More

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from our very first visit to Mexico City. I really wasn't sure what to expect. The reviews for this hotel are mixed, but our friends chose the hotel, so we made a reservation. This is a little off topic regarding the hotel, but we had a fantastic time in Mexico City. There wasn't a moment where we... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello BParkerTX, Thank you so much for your Wonderful review, it is nice to hear our staff is creating W Experiences and exceeding the expectations for our guests. I would like to let you know that we are now remodeling the rooms, so we hope you can visit us again. Best regards, Diana Escamilla Whatever/Whenever More

Austin, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This W is in a great location, right next door to the JW Marriott. It's near the centro historic district and financial area of Mexico City. The restaurant was sub-par with the food not being very well prepared - but it was ok. The rooms are nice with some interesting touches in the bathrooms, but it could use an update... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello aronmarsh, Thank you for sharing your comments about your recent stay. We will share them with all the areas to focus and to correct what you mention regarding the food quality and a renovation for the rooms. Regards, Diana Escamilla Whatever/Whenever More

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Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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