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All 283 Mexico City hotels

W Mexico City

4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico
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W Mexico City
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Ranked #45 of 283 Hotels in Mexico City
A recent review
3 of 5 stars reviewed 5 days ago
ph3654569 Zacatecas, Mexico
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507 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zacatecas, Mexico
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were attracted to the W Hotel by their in-room spa advertisements and it was a novelty experience . Our room was on the 5th or 6th floor with a beautiful view of the city and the spa feature was fun. Generally we were not impressed by the decor but then again we are not part of the young business... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hey ph3654569! We are very sorry about the inconveniences about the maintenance but we would like to invite you to our brand new Living Bar! Even if you are used to hotels like Westin or Sheraton you should try our new coctails the next time you come to Mexico City. Have a Wonderful day! Daniel Menéndez Whatever/Whenever More

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The W Hotel could not have been more accommodating during my stay in Mexico City. The staff throughout the hotel was very attentive and went out of their way to provide superior service during my 2 night stay. The location is perfect in the quaint neighborhood of Polanco and overlooks the park where we spent the day walking around the... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hi mcbain80! It looks like you have a full W experience with us! It's a shame you enjoy us only 2 days, but we will gladly welcome you back in your next stay in Mexico City, we hope you could stay in Mexico a little bit longer. See you soon! Daniel Menéndez Whatever/Whenever More

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 6 days while on business in Mexico city. The area is fantastic and a great location to stay. It is safe to walk naturally and has lots of interesting restaurants and shops close by. The hotel was pleasant. I think it was one of the first W hotels when the brand was launched. I... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello there Cdneurotravel! In fact, W Mexico City was the first W in latin america. It's great to know you enjoyed of our chill neighborhood. We are hoping to welcome you back in your next stay in Mexico City. Have a Wonderful Week! Daniel Menéndez Whatever/Whenever More

Bayonne, New Jersey
Top Contributor
195 reviews 195 reviews
116 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ms. Marika, the W insider welcomed me before my arrival and wanted to make sure that my stay was excellent. I really appreciate it when Starwood properties do this. Not all do, and it certainly does make a difference when you already know that the hotel is making an effort to ensure that your stay goes smoothly. When I arrived... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi whslc! We really enjoy to read reviews like yours, here in W Mexico City we love to take an extra step to make every stay memorable. Thanks for choosing us and to gave us a chance to delight you! We are waiting to welcome you back here, hope you will visit us before your next birthday. Have a wonderful... More

Los Angeles, California
Top Contributor
97 reviews 97 reviews
57 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in a number of hotels in Mexico City and the W is an absolute favourite. The rooms are cheerful and many have very nice views (and if you love red----you'll be really happy--). The internet always worked well, which is very important, and the breakfast buffet was nice and the staff was always very pleasant. Furthermore---it's in a... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hey there WorldTravelerAsia! Looks like you have a full W experience with us! We are very glad you will keep choosing to stay with us in your next stop in Mexico City. Hope to see you soon! Daniel Menéndez Whatever/Whenever More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in a charming and safe neighborhood close to great restaurants and to Chapultepec Park. Beautiful and comfortable room with all features you would need and nice views. Also, the hotel amenities are great! New gym and nice spa. We've stayed in the Christmas eve and the concierge wasn’t really helpful on helping us to find a nice place to... More

Was this review helpful? Yes
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi Cristina! We wanted to offer you an apologize about the concierge issue. We will share your comments with the talent to make shure it won't happen again. Despite that, it looks you enjoyed rest of the hotel and we are really hoping to see you in your next stop in Mexico City. Have a great day! Daniel Menendez Whatever/Whenever More

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent several weeks at W hotel as a business traveler! Location is great if you are working in Polanco. Walking distance from nice bars and restaurants. Service is top notch. Room is large and modern, bit different from standard hotels. Amenities such as reception and lounge are not as big and comfortable as in other W hotels (Santiago for example)... More

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W_Mexico_City, Manager at W Mexico City, responded to this review

Hey Alexandre! So, this isn't your first W experience, right? We are very glad that you like our modern style, one of our goals it's to break the rules and create new trends and it's awesome when guest like you enjoy us. I'ts great that you came for business and you have the time to enjoy the bars and restaurants... More

Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

I have been staying in several hotels in Polanco area in Mexico city, from Hyatt, JW Marriot to Intercontinental. I have never tried W hotel because I think I was not sure it is suitable for business traveller. But what a surprise, it is the most helpful and professional hotel among these hotels. We have to change our booking date... More

Was this review helpful? Yes 1
W_Mexico_City, Manager at W Mexico City, responded to this review

Hello RosyInMexico! Of course we are suitable for business travellers! We are very glad that you chose us for this stay, and we are very excited to welcome you again this october! Don't forget to escape of your job visiting our Away Spa, im sure you will enjoy it. Have a wonderful day! Daniel Menendez Whatever/Whenever More

Dallas, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2014

Read the mixed reviews, and I know you can not make everyone happy, so I knew what I was getting into. Wanted to use SPG points. My options were the St Regis, the Sheraton, and the W. For me it was about location location location. This was my first time in Mexico City, and wanted to make sure I found... More

Was this review helpful? Yes 2
W_Mexico_City, Gerente at W Mexico City, responded to this review

Hello heck23!!! We are very glad you did have an amazing time during your stay with us. We are looking forward to welcome you another time very soon. Warm regards; Eduardo Tapia Whatever Whenever More

Long Beach
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 12, 2014

W Hotels stays are usually fun, but we enjoyed Mexico City's W for so many other reasons. The location was good and felt safe. As a lesbian couple we wanted to stay in a nicer neighborhood, like Polanco. Getting there each time we took a taxi proved challenging until we started saying it was next to JW Marriott, but this... More

Was this review helpful? Yes 2
W_Mexico_City, Manager at W Mexico City, responded to this review

Hi there Laura! It’s great to hear all your comments; we really appreciate reviews like yours. It's a shame you have to take a lot of taxis because it was raining... Next time you come back we wish you a sunny season so you can walk around in this neighborhood. Hope to see you soon in a longer stay so... More

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Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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