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All 280 Mexico City hotels

Novotel Mexico Santa Fe

4.0 of 5 Hotel   |   Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
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Novotel Mexico Santa Fe
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Ranked #112 of 280 hotels in Mexico City
A recent review
3 of 5 stars reviewed 2 weeks ago
Lu P Buenos Aires, Argentina
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89 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • French first
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  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Buenos Aires, Argentina
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel staff needs training in customer service. Reception staff is not friendly at all. One of the clerks, Denis, could not even be bothered to say good morning. When asked for help to make some print outs (there is no business center so the hotel has an email to send files to and then they ask for the guest to... More

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 2, 2014

Stayed for 3 nights at this property, it's located in the Santa Fe financial center in Mexico City. Immediate access to a very nice and fancy shopping center SAMARA shops (restaurants, supermarkets, VIP Movie theaters, Coffee shops, food court and more). Close by are also 5 or 6 very upscale dining venues. Breakfast is included (i'd give breakfast a C+)... More

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Top Contributor
96 reviews 96 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 25, 2014

Novotels everywhere in the world keep a Sweeedish simple practical look. Here you hace the added Latin American friendly service. Rooms are spacy, super clean, bathrooms comfortable though towels could do with some upgrading and extra plush. Breakfast is varied from a basic continental, an american offer of cereal, eggs and fruit to their buffet with a variety of Mexican... More

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Bangalore, India
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 22, 2013

I stayed in this hotel for 2 weeks. Hotel staff are very friendly and helpful. Breakfast spread is not so great for a vegetarian. Rooms are very neat and clean. Laundry charges are slightly on higher side, but very prompt on their services Good hotel to stay

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Top Contributor
97 reviews 97 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 1, 2013 via mobile

The hotel is about 5 years old, it has a fabulous location in a very cosmopolitan area close to fancy and fun restaurant and malls. It is not a luxury property, but is clean and reasonably comfortable for a short business trip, although I could hear everything that happened in the next room, their bathroom visits, snoring, small talk....unacceptable. The... More

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Westchester Co., NY
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2013 credit card Amex Card Member Review

There was no desk and chair for work, and the odd design of the sofa/settee made it quite uncomfortable to sit upright to work on a laptop. I stayed 3 nights and on the 2nd day switched on the TV and found it was not working. It had not been repaired/replaced until my departure. On the positive side, the room... More

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Top Contributor
77 reviews 77 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 17, 2013

The Novotel is located in Santa Fe, the buiness district. The hotel is of good quality, according to the standard of the Novotel chain, that is not the best, but on the other hand has a price absolutely adequate. My room was clean. The staff friendly and qualified . The WiFi line is excellent, very fast and always on. The... More

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2 reviews
5 of 5 stars Reviewed September 3, 2013

Good location, great breakfast buffet, quite ok pool, clean rooms, friendly staff, wi-fi could be better. One of the best hotels I stayed in the area and a good choice considering all you need when you travel.

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Additional Information about Novotel Mexico Santa Fe

Address: Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Mexico Santa Fe 4*
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Also Known As:
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico City
Accor Mexico City
Mexico City Novotel
Novotel Mexico Santa Fe Mexico City

59 photos of this hotel

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Pool/beach area (3)
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Dining (7)
Hotel & grounds (12)
Room/suite (16)
Pool/beach area (1)
Other (14)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#35 Luxury Hotel in Mexico City
Hotel Class
Official Description (provided by the hotel)
The 4-star Novotel México Santa Fe hotel is situated in the heart of the exclusive residential and commercial area of Mexico City. It is just 10 mins from the Expo Bancomer convention center, 30 mins from Toluca airport and close to entertainment such as the Santa Fe shopping center, parks and restaurants. Ideal for business trips or family vacations, it has 148 modern, comfortable rooms, a restaurant, bar, outdoor pool, fitness center, 6 meeting rooms and free connection to the Internet. ... more   less 
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