We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 289 Mexico City hotels

Novotel Mexico Santa Fe

1.0 of 5 Hotel   |   Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Exclusive 20% discount
Novotel Mexico Santa Fe
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Novotel Mexico Santa Fe to your Saves list
Ranked #131 of 289 Hotels in Mexico City
A recent review
3 of 5 stars reviewed yesterday
Tao S Mexico City, Mexico
Write a Review

114 reviews from our community

Traveler rating
    18
    49
    30
    9
    8
See reviews for
10
9
16
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (25)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (27)
All months
Mexico City, Mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for one night during the second week of January to attend a business meeting. On the positive side, the room was comfortable and clean, and the view from the 5th floor was really nice. On the not so positive side, they made me wait more than three hours to be checked-in, even though I had arrived a little... More 

Was this review helpful? Yes
Budapest, Hungary
Top Contributor
54 reviews 54 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 30, 2014 via mobile

This was my first visit to Mexico City and had to stay in SFe as the office is located here. The novotel comes with a decent value for money and a good bed to sleep in. Breakfast however could be improved a bit, and overall the impression is a bit on the lower end of the scale. Nothing wrong, but... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 24, 2014

I had requested a non smoking room at time of reservation. I arrived late in evening as I was flying from Argentina. I noticed a sign to say only guests on the 8th floor can smoke I was given room 802 near the lifts and a smoking room. When I complained I was told they had no other rooms and... More 

Was this review helpful? Yes
Falls Church, Va
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2014

We wanted a reliable brand in the most expensive area of Mexico City. The hotel is surrounded by 5 star properties and right across from an upscale shopping center. Hotel taxi service was available and reasonable. The rooms were comfortable and internet service was good. We were further pleased by a helpful concierge and front desk. Breakfast was good, but... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Westchester Co., NY
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 9, 2014 credit card Amex Card Member Review

The hotel is very functional. The rooms are large, clean and comfortable. Their is good size swimming pool that is very popular. The hotel is conveniently located opposite a large mall which has a number of good restaurants.

Was this review helpful? Yes
Top Contributor
109 reviews 109 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 2, 2014

As a silver member of the accord program I was disappointed by the hotel as a whole. The breakfast buffet is not very nice, the cleanliness’ of the hotel is just average. One good point is that the rooms are quiet; witch is not always the case in South America!! The good thing is the price witch is reasonable for... More 

Was this review helpful? Yes
Naas, Ireland
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

Near to shopping can be a trek to Mexico City centre depending on traffic. Rooms had good space and comfort for the business traveller. Quiet at night busy at weekends when the shoppers came out. Overall a comfortable stay.

Was this review helpful? Yes
Buenos Aires, Argentina
1 review
3 of 5 stars Reviewed July 12, 2014

Hotel staff needs training in customer service. Reception staff is not friendly at all. One of the clerks, Denis, could not even be bothered to say good morning. When asked for help to make some print outs (there is no business center so the hotel has an email to send files to and then they ask for the guest to... More 

Was this review helpful? Yes
San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 2, 2014

Stayed for 3 nights at this property, it's located in the Santa Fe financial center in Mexico City. Immediate access to a very nice and fancy shopping center SAMARA shops (restaurants, supermarkets, VIP Movie theaters, Coffee shops, food court and more). Close by are also 5 or 6 very upscale dining venues. Breakfast is included (i'd give breakfast a C+)... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Mexico Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Mexico Santa Fe

Address: Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:1 star — Novotel Mexico Santa Fe 1*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Cheap Tickets, Despegar.com, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Novotel Mexico Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico City
Accor Mexico City
Mexico City Novotel
Novotel Mexico Santa Fe Mexico City

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (3)
Viewed
0:40
Videos (4)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (6)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (15)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay