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JW Marriott Mexico City Santa Fe

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Ave Sante Fe 160 Col Santa Fe, Mexico City 01219, Mexico
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1 room 1 adult
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JW Marriott Mexico City Santa Fe
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269 Reviews from our TripAdvisor Community

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Fair Haven, New Jersey
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

THE JW MARRIOTT is a wonderful property, it will not disappoint. The staff are exceptional, very friendly and helpful. A special thanks to Enrique V, the valet/concierge, who was most helpful. The hotel is in a residential part of Mexico City, with easy access to upscale shops and restaurants.

Helpful?
Thank cat m
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

First time in Santa Fe after 10 years. This part of the city has developed nicely and has become a "mini Mexico City". The JW is located right next to the Expo Bancomer, Samara shops and high tech Corporate Offices. I requested the airport pick up and the driver was there on time although my flight was 30 min early.... More 

Helpful?
Thank Jaume S
New York City, New York
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited the Santa Fe area many times on business, and stayed at many hotels there. And I have found the Marriott to be the best one. They have a very nice lobby, friendly service. The rooms are nice, spacious and clean. The restaurant and room service have decent food; the breakfast buffet is nice as well. And my... More 

Helpful?
Thank navinpasari
Mexico City, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Stayed there for about 3 months and it was a wonderful experience. The staffs are very helpful and friendly. Chevalier Huilotl Castillo Viktor Hugo at the Business launge made my stay very memorable by sharing his nice religious thoughts.

Helpful?
Thank Sunil R
San Diego, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am an elite Marriott member, regular traveler and seasoned Tripadvisor user. I chose the hotel for its location, brand, esthetic design and past experiences with JW. It was a business meeting that had me stay at the hotel for 7 days. I had to get up early everyday and return very late at night every day. Due to my... More 

Helpful?
1 Thank Handsetguru
GM JW Marriott ... M, General Manager at JW Marriott Mexico City Santa Fe, responded to this review

Dear Handsetguru Thank you for taking the time and share with us your experience in regards to your recent stay at the JW Marriott Hotel Mexico City Santa Fe. While it was disappointing to hear that your stay with us fell short of your expectations, We are grateful to learn more about your stay. Our aim is to provide all... More 

Toronto, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was torn between a Good or Very Good rating for this hotel and went with Very Good based on the service and staff. Part of our group used the Business Centre meeting rooms and were very well looked after and all the staff were excellent. Location wise it is in an excellent area of the City close to lots... More 

Helpful?
Thank JamesMacarini
Dover, NH
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had to travel for work, and a co-worker had suggested this hotel. At first, I was skeptical. But - after spending the first night, I was pleasantly surprised with the amenities, the atmosphere, and the absolute positve energy and attitude from the staff. There are many hotels with similar custmer experience, but what makes this a 5-star review -... More 

Helpful?
Thank Scott W
Melbourne, Florida
Level Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel in Mexico City. Hotel is modern and clean with good facilities. Power does tend to go off every so often but that's the city not the hotel. Rooms are very nice with comfortable beds, fridge, coffeemaker, etc. Staff are extremely professional and helpful. Couple of restaurants with good menus.

Helpful?
Thank Brian S
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Being that it was JW Marriott my expectations were high and the type of service I received from the Staff exceeded my expectations and some. The service was unbelievably good. From the concierge, to housekeeping everyone was on the mark. I spent 6 days and believe me I didn't want to leave. My thanks to all the staff for a... More 

Helpful?
Thank David A
Chicago
Level Contributor
268 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
4 of 5 stars Reviewed December 21, 2015

The JW Marriott in Mexico City is by all means a very nice hotel. Nice lobby. Nice pool areas. Nice rooms. Nice lounge for elite members (you really could have all your meals here if you so desired, though I don't recommend that since there are a ton of great restaurants just outside). Overall...very nice. It probably lacks a little... More 

Helpful?
Thank Sunny77777
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Staying in Santa Fe

Neighborhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
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