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Hotel Polanco

Edgar Allan Poe 8 | Polanco, Mexico City 11560, Mexico
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Ranked #211 of 293 Hotels in Mexico City
A recent review
4 of 5 stars Reviewed February 12, 2015
sivakumar c Los Angeles, California
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50 reviews from our community

Traveler rating
    5
    14
    12
    13
    6
See reviews for
4
5
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, California
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 12, 2015

Stayed here again for a business trip. With all the construction going on Masaryk staying here keeps you away from all the pollution and noise that you have in other hotels. I am surprised with the negative comments from others as I have stayed here frequently and the service has been good. The hotel staff even go out of the... More 

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Berkeley
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 18, 2014

The location is good if you require the Polanco area and can't afford one of the real hotels in the area. But it comes at a price. Rooms are small and with sewage problems (really ! ). Besides, during several days we observed many customers walk in and nobody lifting up their head, answering a greeting, and barely answering questions,... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed July 18, 2014 via mobile

The rooms are clean and the beds are small. The breakfast is almos at terrible as the service. The staff workers other than the cleaning lady are either terribly rude or more interested at looking at their phones than providing any kind of service. They can, and if they are felling like it they will, allow for the phone to... More 

Was this review helpful? Yes 1
Espoo, Finland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

The hotel is well located in the Polanco area; it has few amenities but is good value for business and family visits to Mexico City. Not suitable for a romantic getaway; location is good and the staff are very helpful.

Was this review helpful? Yes 2
Newark, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

The hotel was ideally located and an amazing value. The trip was split between business and pleasure and the hotel was perfectly located to explore the Polanco area of DF. Just a block away form Lincoln Park and the best plenty of resturaunts to choose from. The single room was clean, modern well maintained but the bathroom was just a... More 

Was this review helpful? Yes 2
Los Angeles, California
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 25, 2013

I have been travelling to Mexico city frequently. I have stayed at Intercontinental , Habitata , Nikko etc in the Polanco area. I had to stay for a longer time this time and tried Hotel Polanco as the prices were good for a longer stay. was initially hesitant to go there due to the negative reviews . But I tried... More 

Was this review helpful? Yes 3
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 30, 2012

I've stayed at this hotel on business four different times an average of 4 nights each stay from March to Jun 2012. The offices where I am working are close by, so I choose this hotel because of the convenience of being able to walk to the offices instead of taking a cab or bus. I'm giving it three stars... More 

Was this review helpful? Yes 4
Caracas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2012

After reading the recent reviews, I had a lot of trepidation about staying here for 2 weeks while working nearby (I'd moved from a similar place near the Angel to be closer to our office). While I would rather have been at the W, Intercon or JW Marriott, all of which are nearby, I really couldn't complain. My room -... More 

Was this review helpful? Yes 3
R
Top Contributor
63 reviews 63 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 21, 2011

The price is low, compared with the luxury skyscrappers in the surrounding neighborhoods, and there is a good reason for that. This hotel looks very provincial and badly needs renovation. The hotel has an Internet site, providing online reservations. However, I am not sure that anybody noticed the reservation that I placed and prepaid. Fortunately enough a suitable room was... More 

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Monterrey, Mexico
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 13, 2011

This was my third time staying at the Polanco and was possibly the worst. My room had a tiny, backdated, poorly designed bathroom. I could not sit in the toilet without banging my nees with the lavatory. The room was not clean, had pubic hairs in the sheets, and had a "dirty" smell. Location is great, restaurant is good, but... More 

Was this review helpful? Yes 2

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