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Hotel Polanco

Edgar Allan Poe 8 | Polanco, Mexico City 11560, Mexico
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Hotel Polanco
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Ranked #204 of 295 Hotels in Mexico City
A recent review
4 of 5 stars reviewed 2 weeks ago
vercan Monterrey, Mexico
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54 Reviews from our TripAdvisor Community

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    5
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (54)
  • Mar-May only
    (14)
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    (16)
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    (10)
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Monterrey, Mexico
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel located in the center of Polanco, which is one of the nicest business areas in México City. We stayed one night, because we had an appointment at the French Embassy and this hotel is located one block away. They do not have breakfast, but there are a lot of restaurants nearby. For dinner, there is... More 

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Miami, Florida
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 23, 2015

I needed to stay overnight in Mexico City because I had a late night event there. The location is great, only a few blocks for plenty of restaurants and a nice park. It's a quiet street, so you can sleep soundly. The hotel is quite simple, no frills, however, I found it to be clean and provided the expected necessities,... More 

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San Francisco, California
1 review
1 of 5 stars Reviewed May 10, 2015

stayed just this week and Overall experience was really bad in terms of everything. Staff was most uncourteous. Did not care at front desk. Favored spanish speaking people. Answer for everything was no. Just did not care for anything for guests. Wifi did not even work most of time. Most unfriendly hotel.

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Travelers are raving about these Mexico City hotels

Los Angeles, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 12, 2015

Stayed here again for a business trip. With all the construction going on Masaryk staying here keeps you away from all the pollution and noise that you have in other hotels. I am surprised with the negative comments from others as I have stayed here frequently and the service has been good. The hotel staff even go out of the... More 

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Berkeley
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 18, 2014

The location is good if you require the Polanco area and can't afford one of the real hotels in the area. But it comes at a price. Rooms are small and with sewage problems (really ! ). Besides, during several days we observed many customers walk in and nobody lifting up their head, answering a greeting, and barely answering questions,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2014 via mobile

The rooms are clean and the beds are small. The breakfast is almos at terrible as the service. The staff workers other than the cleaning lady are either terribly rude or more interested at looking at their phones than providing any kind of service. They can, and if they are felling like it they will, allow for the phone to... More 

Was this review helpful? Yes 1
Espoo, Finland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

The hotel is well located in the Polanco area; it has few amenities but is good value for business and family visits to Mexico City. Not suitable for a romantic getaway; location is good and the staff are very helpful.

Was this review helpful? Yes 2
Newark, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

The hotel was ideally located and an amazing value. The trip was split between business and pleasure and the hotel was perfectly located to explore the Polanco area of DF. Just a block away form Lincoln Park and the best plenty of resturaunts to choose from. The single room was clean, modern well maintained but the bathroom was just a... More 

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Los Angeles, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 25, 2013

I have been travelling to Mexico city frequently. I have stayed at Intercontinental , Habitata , Nikko etc in the Polanco area. I had to stay for a longer time this time and tried Hotel Polanco as the prices were good for a longer stay. was initially hesitant to go there due to the negative reviews . But I tried... More 

Was this review helpful? Yes 3
San Antonio, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 30, 2012

I've stayed at this hotel on business four different times an average of 4 nights each stay from March to Jun 2012. The offices where I am working are close by, so I choose this hotel because of the convenience of being able to walk to the offices instead of taking a cab or bus. I'm giving it three stars... More 

Was this review helpful? Yes 5

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