We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 282 Mexico City hotels

Hotel Polanco

Edgar Allan Poe 8 | Polanco, Mexico City 11560, Mexico
Hotel amenities
Save Saved
You added Hotel Polanco to your Saves list
Hotel Polanco
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #215 of 282 hotels in Mexico City
A recent review
3 of 5 stars Reviewed June 3, 2014
Eric O Espoo, Finland
Write a Review

40 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is good if you require the Polanco area and can't afford one of the real hotels in the area. But it comes at a price. Rooms are small and with sewage problems (really ! ). Besides, during several days we observed many customers walk in and nobody lifting up their head, answering a greeting, and barely answering questions,... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are clean and the beds are small. The breakfast is almos at terrible as the service. The staff workers other than the cleaning lady are either terribly rude or more interested at looking at their phones than providing any kind of service. They can, and if they are felling like it they will, allow for the phone to... More

Was this review helpful? Yes
Espoo, Finland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

The hotel is well located in the Polanco area; it has few amenities but is good value for business and family visits to Mexico City. Not suitable for a romantic getaway; location is good and the staff are very helpful.

Was this review helpful? Yes 2
Newark, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

The hotel was ideally located and an amazing value. The trip was split between business and pleasure and the hotel was perfectly located to explore the Polanco area of DF. Just a block away form Lincoln Park and the best plenty of resturaunts to choose from. The single room was clean, modern well maintained but the bathroom was just a... More

Was this review helpful? Yes 1
Los Angeles, California
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2013

I have been travelling to Mexico city frequently. I have stayed at Intercontinental , Habitata , Nikko etc in the Polanco area. I had to stay for a longer time this time and tried Hotel Polanco as the prices were good for a longer stay. was initially hesitant to go there due to the negative reviews . But I tried... More

Was this review helpful? Yes 3
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 30, 2012

I've stayed at this hotel on business four different times an average of 4 nights each stay from March to Jun 2012. The offices where I am working are close by, so I choose this hotel because of the convenience of being able to walk to the offices instead of taking a cab or bus. I'm giving it three stars... More

Was this review helpful? Yes 4
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2012

After reading the recent reviews, I had a lot of trepidation about staying here for 2 weeks while working nearby (I'd moved from a similar place near the Angel to be closer to our office). While I would rather have been at the W, Intercon or JW Marriott, all of which are nearby, I really couldn't complain. My room -... More

Was this review helpful? Yes 3
Top Contributor
61 reviews 61 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 21, 2011

The price is low, compared with the luxury skyscrappers in the surrounding neighborhoods, and there is a good reason for that. This hotel looks very provincial and badly needs renovation. The hotel has an Internet site, providing online reservations. However, I am not sure that anybody noticed the reservation that I placed and prepaid. Fortunately enough a suitable room was... More

Was this review helpful? Yes
Monterrey, Mexico
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 13, 2011

This was my third time staying at the Polanco and was possibly the worst. My room had a tiny, backdated, poorly designed bathroom. I could not sit in the toilet without banging my nees with the lavatory. The room was not clean, had pubic hairs in the sheets, and had a "dirty" smell. Location is great, restaurant is good, but... More

Was this review helpful? Yes 2
holland, mi
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 31, 2010

This was my second stay at this hotel; the first stay was just a quick one nighter; this time I stayed for two nights. The hotel, as other reviewers have noted, is dated and old. I stayed in a room on the 2nd floor which proved to be quite noisy--you could hear the street noise quite easily and it woke... More

Was this review helpful? Yes 2

Been to Hotel Polanco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Polanco

Address: Edgar Allan Poe 8 | Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service
Hotel Style:
Ranked #215 of 282 hotels in Mexico City
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Priceline so you can book your Hotel Polanco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Polanco Hotel Mexico City
Hotel Polanco Mexico City

Owners: What's your side of the story?

If you own or manage Hotel Polanco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Questions & Answers

Questions? Get answers from Hotel Polanco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?