The worst lobby service, the keys needs to be reprogam everyday and the mattress are like stone. More

Positive -room was clean -bed was fine with really nice pillows -restaurant good and the waiters very good at speaking english Negative -Do not stay on street side, there is a saloon called Bill's directly across the street and the music plays really loud till 3 am -reception desk no english and very un cooperative -nothing within a walk to... More

After reading many of the reviews I still booked myself in here. I was quite surprised by the reviewers with respect to the actually reality of the hotel, the staff and the surroundings. If I go back to Mexico city I would book here again. The hotel is older but everything functions and works well. The staff were nice, helpful... More

Finding decent hotels in the south of Mexico City is not easy. The Diplomatico turned out to be an excellent choice on a recent conference visit. Clean, reasonably up to date publlc areas. My room was on the large side with comfortable beds and a decent bathroom. Wireless internet signal was strong. The hotel is on the busy main north-south... More

What an unpleasant and demeaning experience! Nightmare. Arrived having booked from US, I regularly travel to Mex.City and liked location for my 4 day meetings. - Room not ready, 2 hour wait. Then unpacked : A/C completely broken and could not be turned off ! Engineer came but had to re-visit 3 times, never really worked and v. noisy. Next... More

My husband and I stayed at this hotel for ten days this month. It was a very good experience because we wanted to stay in a hotel that were located in the middle between South Mexico City (Perisur, UNAM, Ajusco) and downtown-Reforma. One of the good things that has this hotel is that local transportation is just outside the door:... More

Where do I start? This room was booked by inlaws...yes the staff are lovely friendly people, but that's about it. The first thing that greeted us upon entering our room was a very strong dusty musty odor. The mattress are rock hard as are the pillows, and the pillows smell dusty as well...we were up half the night sneezing! Sheets... More

This is a very nice hotel, and convenient/close to Plaza Mexico (bullfights) and the soccer stadium. The room that I had was spacious, clean and quiet. It was quiet because I specifically asked for a room on the hotel side away from the extremely busy front street. The hotel restaurant was pleasant and inexpensive, with very professional yet personable staff.... More

I spent a week in this hotel and although I expected the worst after reading several reviews, I was happily surprised. The hotel was clean, with a nice lobby and restaurant. My room was clean and I had two bottles of water every day. I had wifi connection, blower and iron. I had breakfast every day and dinner a couple... More