Major dissapointment from the start. Got in late in the evening and was met by a staff that spoke zero english. In a big international city like Mexico City I would have expected better. Rooms looked passable enough so we settled in and ordered room service. It was awful...undercooked fish and shrimp so tough even my easy going husband got... more

We stayed at the Diplomatico from October 26 until Nov 6th. This Hotel is located near the Bullring "La Mexico" and the Soccer stadium. It is right across the street from Parque Undido. There are Plenty of restaurants within walking distance along Insurgentes Sur which is the main avenue in this area. It is about 25 mns away from the... more

I stayed for four nights. The room was very comfortable, the staff was very friendly (bellboys, room service, the restaurant in general...), it had cable TV, minibar; I always found it clean when I returned to the room. In general, I was very satisfied. BUT... Actually the only complain I have was the air conditioner, which seems to be broken... more

I spent one week at Hotel el Diplomatico during my first visit ( alone) to mexico city. The room was big and very comfortable, clean and had all the necessary amenities. The staff was very friendly, even though on the phone before arriving they told me they had availability, and once I arrived from the airport they didn't have rooms... more

This hotel on the outside appearance seems really nice, and along with its decent price and close proximity to the World Trade Center does really well. But it does need to update it's decor inside, along with updating the rooms so that you don't hear the person in the next room sneezing or their intimate activities. The phone in the... more

Tried to stay a couple of nights at El Diplomatico, as it is close to the National University, but it turned out to be a waste of time and money! I called them to make a reservation, and they ensured me they had available rooms for the next day, and I could walk directly to the front desk. What a... more

Great food, good service and well located. Hotel is very clean and the people are friendly. more

This hotel is very well situated. We never had to wait more than 30 seconds for a bus or taxi, and were at our destination in good time. The rooms was comfortable and very well lit. The restaurant was not special, but there were great places nearby to breakfast. more

There is nothing major wrong with this hotel, there just isn't that much that stands out. It screams for a renovation (decour is old and faded, bathroom walls are yellowing, etc.), and I almost got stuck in the lift one day because the bellman encouraged a 5th person to get on (they are rated for four). Dispite the listing here,... more