We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 286 Mexico City hotels

DoubleTree by Hilton Hotel Mexico City Airport

3.5 of 5 Hotel   |   Avenida Javier Rojo Gomez No. 630, Mexico City 09310, Mexico
Hotel deals
Hotel website
Hotel amenities
DoubleTree by Hilton Hotel Mexico City Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added DoubleTree by Hilton Hotel Mexico City Airport to your Saves list
Ranked #23 of 286 Hotels in Mexico City
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 25, 2014
Arkady K Philadelphia, United States
Write a Review

181 reviews from our community

Traveler rating
    97
    55
    17
    8
    4
See reviews for
44
24
14
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (45)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (36)
All months
There are newer reviews for DoubleTree by Hilton Hotel Mexico City Airport
See the most recent reviews
Philadelphia, United States
1 review
4 of 5 stars Reviewed August 25, 2014

Excellent hotel for its price but the location is in a very bad district and far away both from the airport and the City center. Also, instead of calling professional taxi drivers the hotel provides amateurs with a poor knowledge of Mexico City. Our trip to Anthropological museum took almost two hours instead of 45 min

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

Thanks for your comments, we will be working hard following your comments, take actions to offer you a better experience. More

Cd. Juarez, Mexico
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2014

I asked for a late check out; I was told I was going to be able to check out late (6 PM); when I was going to get in to my room, my key wasn't programed.. I went to the front desk and the boy at service told me the late check out wasn't approved.. that I had to pay... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree M, Public Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

Your feedback is really important, so we really appreciate you spend some time to answer our satisfaction survey. More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

Would have been nice if shower and a/c were working right. We were two adults and one kid in the room and made our reservation accordingly. We arrived late at night after a long trip and would have appreciated if the room had been equipped with 3 towels, 3 bottles of water etc. instead of 2. Else the hotel is... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

Thanks for your comments, we will work harder to offer you a better experience. More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
140 helpful votes 140 helpful votes
2 of 5 stars Reviewed August 7, 2014

The hotel is located in an industrial area and the surroundings are not friendly. It is a 10 minute ride to the airport. The hotel did not have any hot water (a known problem it seems) and I had to shower and shave with cold water. The ride to the airport was 30 minutes late - I asked to be... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

I'm following up your case personally . Feel free to contact me at any time . More

Albany, CA
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

We stayed in this hotel a few days ago. Cleanliness, rooms etc. were fine. As other reviewers have said, it's not in a particularly good location, and not as close to the airport as "airport hotels" usually are because in the horrendous Mexico City traffic, it takes 20-25 minutes for the hotel shuttle to drive from the airport to the... More

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

I’m glad to contact you, and we thank your stay in DoubleTree by Hilton Mexico City Airport Area. I saw your survey and we really sorry about the details happened to you; we appreciate your comments to take actions, work harder with our external services and offer a better experience to our guest. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

The hotel is 15 minutes away from the airport, it's within the 10 mile radius that allows it to be considered and airport hotel. There is a Mall 15 minutes away in case you have some time to spare, transportation to the mall is a courtesy. The rooms are well-appointed, spacious and new. Would stay again at the DoubleTree Mexico... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

DoubleTree by Hilton Mexico City Airport Area is glad about the comments regarding the service in our property, your feedback is really important, so we really appreciate you spend some time to answer our satisfaction survey. I hope we could keep in touch and be your brand choice! More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

We chose this hotel because it's close to the airport, but other than that, the location is questionable. There are two malls, a movie theatre, and a WalMart across the street, but we wanted to see the downtown area. When the hotel staff member couldn't hail a cab for us, he told the airport shuttle driver to take us downtown... More

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

DoubleTree by Hilton Mexico City Airport Area is glad about the comments regarding the service in our property, your feedback is really important, so we really appreciate you spend some time to answer our satisfaction survey. More

Beverly Hills, California
Top Contributor
316 reviews 316 reviews
119 hotel reviews
489 helpful votes 489 helpful votes
5 of 5 stars Reviewed July 20, 2014

I just stayed one night in this doubletree. I wanted to try it ,being Hilton Gold and again I have to emphasize that doubletree hotels are slightly better than the actual Hilton Hotels. In all of my 50+ Hilton stays I had some terrible and expensive Hilton experiences (waldorf in nyc being the worst) but always more than pleasant doubletree... More

Was this review helpful? Yes
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

DoubleTree by Hilton Mexico City Airport Area is glad about the comments regarding the service in our property, your feedback is really important, so we really appreciate you spend some time to answer our satisfaction survey. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2014

I booked the hotel because it said it was near the airport. I must admit I was disappointed because it's quite further from the airport than I expected. The area is not the best either, however it's convenient for those who have business nearby. I have been a Hilton HHonors gold member for quite some years now. Only one Hilton... More

Was this review helpful? Yes 1
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

Thanks for your great comments. We will look forward to welcome you back More

Lawrenceville, GA
Top Contributor
73 reviews 73 reviews
62 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 15, 2014

This was my first stay at this property. The rate was excellent ($70 per night). The restaurant was very good with an excellent breakfast buffet. It's very convenient to the airport. The fitness center was well equipped. The staff was very friendly and courteous. The rooms are quiet and well furnished. I will definitely return to this hotel when in... More

Was this review helpful? Yes 1
DoubleTree M, Guest Relations Manager at DoubleTree by Hilton Hotel Mexico City Airport, responded to this review

I’m glad to contact you, and we thank your stay in DoubleTree by Hilton Mexico City Airport Area. We look forward room you again. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel Mexico City Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Mexico City Airport

Address: Avenida Javier Rojo Gomez No. 630, Mexico City 09310, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Mexico City Airport 3.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Cheap Tickets, Odigeo, TripOnline SA, Venere, Hilton Hotels and Tingo so you can book your DoubleTree by Hilton Hotel Mexico City Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton Hotel Mexico City Airport

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
3:39
Videos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Hotel & grounds (26)
Viewed
Dining (10)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near DoubleTree by Hilton Hotel Mexico City Airport

Top-rated Attractions Nearby
Top-rated Restaurants Nearby