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Suites Del Angel

Rio Lerma No. 162 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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75 Reviews from our TripAdvisor Community

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Traveler rating
    23
    35
    7
    1
    9
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19
20
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (20)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (20)
All months
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 days ago NEW

But the rooms really need upgrades... the overall look and feel of everything is pretty crappy/outdated... bathrooms, mini fridge, bed, curtains, windows that don't shut completely, etc... you name it. They have clearly only "upgraded" the TVs but this also was a few years ago... Having said this, I only paid around $65 dollars a night and it was still... More 

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Puebla, Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 24, 2015

I'll start with the good; The staff were really friendly, cheery and helpful, the room I was in faced the rear of the building which meant it was really quiet and I got a great nights sleep for that, the complimentary soap products were really nice. Not so good; Much of the fabric furnishings were stained including chairs and bed... More 

Was this review helpful? Yes 1
Island of Hawaii, Hawaii
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 10, 2015

I had no problems with the room itself, but was very frustrated with the wi-fi. It took forever to get on, and I would get kicked off often. We had to ask for toilet paper. The front desk help was inconsistent. One was very nice and helpful, but the other shift seemed annoyed to be there. The sofa bed in... More 

Was this review helpful? Yes 2
Winnipeg, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 23, 2014

I will start with full disclosure. I like to apply a Customer Service test to every place that I or my business become a customer off. Professionally and personally. It's a simple proposition I think: I or my business agree to provide revenue to a business for a set of services and overall experience. In the end, as I sift... More 

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 24, 2013 via mobile

Stayed there December 6th to 9th,arrived at the hotel at about 9 in the morning, was the allowed to check in until 3 pm, not even a minute earlier than that. Had room 407,which is I have desperate need of a renovation, water was leaving everywhere, furniture old and worn, no wifi reception unless you stand right next to the... More 

Was this review helpful? Yes 2
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 30, 2013

DO NOT CHOOSE this hotel, I stayed there for a few hours when the phone rang saying it was the front desk then put a men on the phone that started THREATENING me to give my personal information for bank accounts etc etc, as soon as i went to the front desk and complaint about it, the fron desk employee... More 

Was this review helpful? Yes 5
Verona, New Jersey, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 7, 2013

Very spacious rooms. Located two blocks from the Angel. Lots of good restaurants within three blocks. Very well priced. Only downside was the wifi connection kept logging out. It was very comfortable for the three days we stayed with three guests.

Was this review helpful? Yes 2
Paris, France
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 24, 2013

The title of my review might be confusing, allow me to explain. Upon arriving to Mexico City I was booked and pre-paid for 3 nights here, but because I used an outside website they moved me to a different hotel. It was no where near on par with this hotel. I talked to them, I complained and even spoke with... More 

Was this review helpful? Yes 4
Nuevo Laredo, Mexico
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 30, 2013

This was my second stay, first on business and this one with my family. The air conditioners are noisy, but the rooms are fair for the price. It’s kind of a small apartment for those that are going to have a long stay and have family, you have a nicely complete kitchenette, across is the bathroom, you have two TV’s... More 

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